User Observations User Experience (UX) topic overview/definition
User Observations: Concept DefinitionThere are two main observational methods that can be used for usability testing; controlled observations (one where a structured observation process takes place in a lab) and naturalistic observations (one where the observation takes place in a natural usage environment and is often less structured). Both are simple forms of research which can be carried out relatively economically and in reasonable time periods.
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How to Conduct User Observations
Observing users interacting with a product can be a great way to understand the usability of a product and to some extent the overall user experience. Conducting observations is relatively easy as it doesn’t require a huge amount of training and it can be relatively fast – depending on the sample size of users you intend to observe.Author/Copyri...