Qualitative Research User Experience (UX) topic overview/definition
Literature on Qualitative Research
Ch 22: Card Sorting
The term card sorting applies to a wide variety of activities involving the grouping and/or naming of objects or concepts. These may be represented on physical cards; virtual cards on computer screens; or photos in either physical or computer form. Occasionally, objects themselves may be sorted. The results can be expressed in a number of ways, ...
Getting into the Mobile App User’s Mind – User Research for Mobile Applications
It’s well understood that user research is what makes for the best user experiences but what are the right user research techniques for mobile apps? While, there is no doubt that any classic UX research technique may be turned to mobile app user research – there are some techniques which have already been demonstrated to show proven value. Maste...
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- 2 months ago
Ch 31: Ethnography
The concern to balance detailed documentation of events with insights into the meaning of those events is the enduring hallmark of ethnography. (Fielding 1994: 154) [The] immortal ordinary society ... is only discoverable. It is not imaginable. It cannot be imagined but is only actually found out, and just in any actual case. The way it is done...
Ch 52: Semi-structured qualitative studies
Human-Computer Interaction (HCI) addresses problems of interaction design: delivering novel designs, evaluating existing designs, and understanding user needs for future designs. Qualitative methods have an essential role to play in this enterprise, particularly in understanding user needs and behaviours and evaluating situated use of technology...
Contextual Interviews and How to Handle Them
The exact history of the contextual interview in user research is a little murky. It was first alluded to in a paper by Whiteside, Bennet and Holtzblatt in 1988 which examined the use of qualitative research in design projects. However, the first complete description of the method was almost certainly proposed in 1990 by Wixon, Holtzblatt and Kn...
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- 11 months ago
7 Simple Ways to Get Better Results from Ethnographic Research
The first step in any User Experience or Design Thinking process should involve getting to know your users. When starting a project from scratch or moving into a new market, you may not have any experience or a deep understanding of your users. Ethnographic research, such as user observation and interviews, will allow you to discover who your us...
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- 4 months ago
Best Practices for Qualitative User Research
No matter how big or small your user research project is, if you are going to do user research, you want to make sure that you are doing it right. You don’t want to waste your time doing research that does not truly represent your users’ opinions and behaviors. That is a waste of both your and your research participants’ time, and it’s bad for b...
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- 1 month ago
Research can be compared to interacting with the ocean. On the surface, we may see calm beauty or turbulence; however, we can only fully understand the bigger picture once we submerge ourselves and go much deeper. In order to gain a holistic, empathic understanding of our users and the problem we are trying to solve, we need to question everythi...
- 191 shares
- 6 months ago
Adding Quality to Your Design Research with an SSQS Checklist
An SSQS (A semi-structured qualitative study) refers to research methods with qualitative rather than quantitative outputs. There are many types of SSQS research such as ethnography, interviews, observations, etc. For them, it can be useful to have a checklist to ensure that you’re making the most of the research techniques and delivering the ma...
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- 1 year ago