Literature on Reflective Design

Here’s the entire UX literature on Reflective Design by the Interaction Design Foundation, collated in one place:

All literature

Norman's Three Levels of Design

In the human mind there are numerous areas responsible for what we refer to as emotion; collectively, these regions comprise the emotional system. Don Norman proposes the emotional system consists of three different, yet interconnected levels, each of which influences our experience of the world in a particular way. The three levels are visceral...

• 191 shares
• 1 month ago

The Reflective Level of Emotional Design

“Few products become iconic in people's lives in the way that, say, the Sony® Walkman® did. The iPod is quickly ascending to that status. Clearly there are some products that stand little chance of ever becoming symbolic in people's lives-like Ethernet routers, for instance—no matter how wonderful they look or well they behave. However, when the...

• 183 shares
• 5 days ago