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UX Master Classes (Online Webinars)

Get advice and insights from design masters through our webinar series.

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How to Use User Research to Design the Best Products and Services

Photo of Susan Weinschenk
Susan Weinschenk, Chief Behavioral Scientist and CEO, The Team W, Inc.
Photo of Guthrie Weinschenk
Guthrie Weinschenk, COO, The Team W, Inc.

User research has become exceedingly popular over recent years. Companies big and small, established and start-up, are now conducting their own user research. But why is this happening now and how does research improve products and services?

In this Master Class, experts in behaviorial science, Susan and Guthrie Weinschenk, will demonstrate how user research can be used to create the best products and services.

You’ll learn:

  • The myths and realities about user research.
  • The different types of user research and when to use each.
  • How to leverage user research to improve the design of products and services.
  • Who should be doing user research.
  • What organizations need user research the most.

This Master Class is for anyone who is interested in user research and want to enhance their research skills.

Even if you can't attend the webinar live, register to get access to a recording that you can watch anytime afterwards!

Learn more
Webinar starts in
5
days
2
hrs
34
mins
32
secs

04:00 PM (UTC +00:00)

User Journey Mapping for Better UX

Photo of Kelly Jura
Kelly Jura, Vice-President, Brand & User Experience UX at Screencast-O-Matic | ScreenPal

Uncover actionable insights using an empathetic mindset and a user journey mapping framework. Iterate and optimize user experience by highlighting key touchpoints and uncovering product or communication gaps.

In this Master Class, Kelly Jura, renaissance woman and UX design pioneer, will illustrate why user journey mapping can be one of the best exercises you’ll ever conduct.

You’ll learn:

  • What a user journey map is.
  • Why user journey mapping is critical for the user experience.
  • Why user journey mapping is important for your team to help uncover strategic oversights, gaps, and opportunities.
  • Who should be involved in the discussion.
  • How you can gain perspective from other business teams and set aside assumptions.
  • How often should you employ the user journey mapping exercise.
  • Why journey mapping only works if everyone is committed to collaboration.
  • How to validate member journey maps.

This Master Class is for anyone who is interested in better understanding how to visually represent the way users experience products or services and improve the experience for end users.

Even if you can't attend the webinar live, register to get access to a recording that you can watch anytime afterwards.

Learn more
Webinar starts in
146
days
2
hrs
34
mins
32
secs

04:00 PM (UTC +00:00)

UX Career Development

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Free UX Meet-Ups

Interaction Design Foundation meet-ups are UX gatherings hosted by Local Groups. Absolutely free and open to everyone to attend (even people who are not our members), these meet-ups offer the perfect chance to grow.

  • UX Meet-up
    Jul 07, 2022 6:30pm–8:00pm
    Free meet-up by IxDF Duesseldorf 7+ people going
  • Hello, Varna!
    Jul 08, 2022 8:00pm–11:30pm
    Free meet-up by IxDF Varna 1+ people going
  • UX Collective - Edition Nr.2.
    Jul 12, 2022 6:00pm–7:00pm
    Free meet-up by IxDF Durban 7+ people going
  • IDF Local Group Munich - July 2022
    Jul 13, 2022 7:00pm–9:30pm
    Free meet-up by IxDF Munich 6+ people going
  • Planning for Social Innovation workshop
    Jul 18, 2022 7:00am–8:00am
    Free meet-up by IxDF Pretoria 4+ people going
  • Pretoria to extend invites for some collaboration sessions
    Jul 18, 2022 7:00am–8:00am
    Free meet-up by IxDF Johannesburg 11+ people going
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