Literature on Social Structures
Ch 24: Socio-Technical System Design
A socio-technical system (STS) is a social system operating on a technical base, e.g. email, chat, bulletin boards, blogs, Wikipedia, E-Bay, Twitter, Facebook and YouTube. Hundreds of millions of people use them every day, but how do they work? More importantly, can they be designed? If socio-technical systems are social and technical, how is co...
Social Systems and Their Role in Product Adoption
People don’t often make their decisions by themselves with no input from others. We turn to family, friends, media, opinion makers, colleagues, etc. to get their input. This is particularly true of decisions which may impact on our happiness to a great extent.Why does this matter in a design context? It matters because when we try to drive produ...
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