Literature on External Representations
External Cognition in Product Design: 3 Ways to Make Use of External Cognition in Product Design
Learn to design products and systems that make your user’s lives easier by relieving them of their cognitive load, the amount of effort being used in their working memory. As you design your user flows, minimizing the need for people to remember things as they navigate through your product or system will increase your user’s desire to continue u...
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