UX Research User Experience (UX) topic overview/definition


UX Research: Concept Definition

UX (user experience) research is the systematic investigation of users and their requirements, in order to add context and insight into the process of designing the user experience. UX research employs a variety of techniques, tools and methodologies to reach conclusions, determine facts and uncover problems, which can be fed into the design process.

UX research aims to gather information from users with a variety of qualitative and quantitative methods, including interviews, contextual inquiries, diary studies, personas, card sorting and usability testing. The focus is on the systematic approach to gathering and interpreting collected data, requiring a structured and methodical selection and application of the most appropriate tools for information gathering. Activities can take place at the generative (ideation) and the evaluative (validation) stages of a development process. UX research helps a design team inform the design of products and services, validate its assumptions and ultimately reduce the cost of delivering a successful product.

In comparison to user research, UX research does not necessarily assume an iterative process and can be considered as “applied research”, i.e. explicative of real life phenomena, rather than aiming to understand underlying abstract principles or to generate or improve theory.

For your convenience, we’ve collected all UX literature that deals with UX Research. Here’s the full list: