Frequently Asked Questions
Search by keyword for a frequently asked question, or browse the FAQ topics below.
FAQ Topics
- New IxDF Members
- Questions From Members
- Payment
- IxDF Courses
- IxDF Courses - Introduction
- IxDF Group Conversations in a Lesson
- IxDF Master Classes
- IxDF Company Membership
- IxDF Company Membership - Administration
- IxDF Local Groups - FAQs for Everyone
- IxDF Local Groups - FAQs for IxDF Members
- IxDF Local Groups - FAQs for IxDF Country and Continent Managers
- IxDF Design League
- IxDF Refer-a-Friend
- IxDF Educational Partners
New IxDF Members
Can I pay the membership fee monthly?
Do you offer a trial membership?
I missed the enrollment, and now the course is closed. What can I do?
Don't worry, we will re-run the course soon.
One reason we open and close courses is to achieve an optimal classroom size. That way, your networking opportunities and learning experience are optimal.
We display the "XX% booked" status on our courses to be transparent about the course availability.
Stay tuned for the next enrollment period. Be sure to sign up early! Meanwhile, you can sign up for another course you find interesting. Remember, you can take as many courses as you want without paying extra.
Do I have to be online at an exact time to study?
No. You can set your own study schedule. There are no "live sessions" since we have members from all timezones around the world. We are a truly global community.
Thus, once you are enrolled, you can take all the time to complete a given course. Every "classroom" in each course will never close, so you’ll have permanent access to your classmates and your course material (as well as your own answers).
What is the difference between a Professional and a Student membership?
The Professional membership doesn't have requirements, and any person interested in becoming a member can purchase it. The Student membership is available for only full-time students at a school, college, or university.
As a student member, you'll receive the very same benefits as you would with a Professional membership - except for 2 things:You will appear as a "student" to the other members. If you want to use your membership to network and get a job, we suggest you go for the Professional membership. You can take a maximum of two courses at the same time. You can still take all courses you want during your membership period, with no extra charges – as long as you finish or drop them so that you don’t have more than two courses going on at the same time.
Can I take all of your courses at no extra costs?
Yes! Once you have paid for your membership, you can take as many courses as you would like with no additional cost. No hidden fees—just pure learning and networking.
We’re a community and not a money machine. And, yeah, we hate hidden fees just as much as you do!
Will I receive my IxDF Course Certificate?
You’ll get a digital industry-recognized course certificate at no extra cost every time you complete a course with a score of 70% or more.
Certificates never expire and can be saved as a .jpg file, so they’re easy to share. There’s no limit to how many certificates you can earn during your membership.
You can see an example of a Course Certificate at the bottom of the Course Catalogue.
There’s no specified time by which certificates must be awarded. Instead, they’re given to you as and when you’ve answered all quiz questions. This applies even if the questions are answered long after the official end date of the course.
Which Credit or Debit card can I use to pay my membership?
We accept Visa, MasterCard and American Express cards—both debit and credit cards. Depending on your country, you should be able to use your debit or credit card to pay through PayPal checkout (even without having a PayPal account).
My company wants to buy me a membership; should I choose a company membership?
If you want to take courses just for yourself, then you’ll need an individual/professional membership, not a company membership. Company memberships are only for groups of people within the same company.
Are your courses only offered online?
Yes, our course material is 100% online and self-paced. However, there are many ways in which the IxDF's UX design training can be applied on-ground too. For example, we offer group exercises inside each of our courses to learn from and with your peers.
Additionally, our discussion forums enable members to engage with a worldwide community of design professionals, fostering a deeper understanding of our content and addressing real-world business challenges. You'll also have the opportunity to participate in local meet-ups held in over 450 cities, and you're welcome to host one yourself!
Do you provide mostly beginner or more advanced courses?
You’ll find courses for all levels—whether you're an aspiring designer, an experienced designer, or a professional looking to implement design principles in your work.
Best-rated beginner design courses, a great place to start or a good refresher for seasoned designers:
Best-rated advanced design courses:
Who are the intended users for your courses?
How will I connect with other members?
Do IxDF Members get any special discounts?
Absolutely! Among many other perks of being part of our community, IxDF members also get to avail a whopping 90% discount on our monthly Master Classes hosted by UX experts. Aspiring designers use these wonderful resources to stay current in the UX industry. Check out our upcoming and on-demand masterclasses here: https://www.interaction-design.org/master-classes
Furthermore, we’ve partnered with the popular UI/UX design tools to give our Members exclusive discounts and you can learn more about it here: https://www.interaction-design.org/product-partners
I have deleted/cancelled my membership by mistake. What do I do?
Don't worry, we're always happy to help! If you deleted your IxDF membership by mistake and would like to reactivate your account, please send a quick email to hello@interaction-design.org and our Support Team will do their best to sort this out for you.
Do you have any discounts/offers/promotions for new members?
Many exciting things are coming at the IxDF and this is the perfect time to join our ever-growing UX community. We continuously expanding our course catalog and library of UX resources to support our learners. We also run special promotions/campaigns throughout the year, so keep an eye on our social media channels or send an email to our support team at hello@interaction-design.org to see if there are any special deals/discounts offered at the moment of your visit.
Do you provide mostly beginner or more advanced courses?
You’ll find courses for all levels—whether you're an aspiring designer, an experienced designer, or a professional looking to implement design principles in your work.
Best-rated beginner design courses, a great place to start or a good refresher for seasoned designers:
Best-rated advanced design courses:
Questions From Members
How do I change my password?
Go to the Edit Your Profile page
Scroll to “Account Information”
Click “Change password”
Or, visit the direct link to change your password here.
Where can I find my invoice?
You can find your invoice(s) in the Personal Billing tab.
How do I add the IxDF Certificate to my LinkedIn profile?
That’s easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.
Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:
Click “Add profile section” on your LinkedIn
Tap “Recommended”
Select “Add licenses or certifications”
Enter your IxDF Certificate details
Hit “Save”
You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.
I just signed up but did not receive an email.
We send you an email with the login link about 3 seconds after you have successfully paid. Can’t find the email in your Inbox?
Did you sign up with another email address?
Did you check your Spam folder?
Use Gmail? Then also check the 'Promotions' tab.
Pro tip: To whitelist our email address, move one of the emails sent from IxDF to the Primary Inbox Tab in Gmail.
If you still cannot find it, you can always get your account info resent to you by contacting hello@interaction-design.org.
Can I gift an IxDF membership?
Yes! Gifting education is a meaningful way to support someone's growth.
You can buy a membership on behalf of someone through our “gift of learning” option:
Complete the form.
You'll get an email confirmation with your invoice.
The recipient will be notified via email about their new IxDF membership.
Use the “gift of learning” to share the value of learning with others!
How do I verify my student status?
When you enroll in our Student Membership, you’ll be asked to verify your student status.
Simply click on the orange banner in your account that says, “Please verify your student status now,” or visit this direct link.
Complete the form:
Share your School name and expected graduation date.
Upload a picture/document that proves you’re a student of this school. Ensure your submitted document has your name, school name, and date of expiry for your student status.
Check the declaration box
Click “Verify student status”
Then you’re all set! Our team will review your documentation shortly.
How do I change the name on my certificate? My certificate has my account’s username or nickname on it instead of my real name.
Certificates for membership and courses are generated using the name you entered when you created your IxDF account.
To change the name on your certificate, go to your private profile and click on Edit profile. Update your name as it should appear on your certificate.
Your certificate will be updated automatically within 48 hours.
How does the Refer-a-Friend (RAF) program work?
As a member of IxDF, you can earn an extra free month on your membership by inviting a friend to sign up using your unique code.
Your friend will get 2 months free too!
Payment
Which Credit or Debit card can I use to pay my membership?
We accept Visa, MasterCard and American Express cards—both debit and credit cards. Depending on your country, you should be able to use your debit or credit card to pay through PayPal checkout (even without having a PayPal account).
My Card keeps getting declined. What do I do?
Your bank is probably blocking the transaction for security reasons because we’re based in a different country.
Simply call your bank to check if the ‘overseas charge’ has triggered the security system and blocked the transaction. You can request that your bank approve the transaction before making another attempt.
If you’re still unable to process your card payment, please let us know at hello@interaction-design.org.
I’m no longer a student and wish to renew my membership as a full professional member.
Congratulations on your graduation!
To upgrade to professional membership:
Go to your Personal billing tab (https://www.interaction-design.org/my-private-profile/billing),
Click the ‘Change membership plan’ button,
Tap the ‘Change membership type’ button
IxDF Courses - Introduction
Why are design skills so important right now?
Design skills are incredibly valuable for both you personally and for your company.
For you personally, design skills are important because:
Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.
Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.
You learn skills that protect you from losing your job to AI.
You can ignite your passion through design and leverage it to make a meaningful impact.
For your company, design skills are important because:
Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs.
Companies that invest in design outperform the S&P 500 Index by a whopping 228%.
Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.
I’m not a designer. Why should I learn design and tech?
Design and tech skills can make you an indispensable asset to your company and open up career opportunities.
For example, if you’re in a field such as:
Marketing, Communication and HR
Software Development
Customer Service
Business
Psychology
Project Management
Architecture
Content Creation
Healthcare
Teaching
And other fields
Why can design skills make you valuable in all these jobs and industries?
That’s because design skills are incredibly valuable for both you personally and for your company.
For you personally, design skills are important because:
Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.
Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.
You learn skills that protect you from losing your job to AI.
You can ignite your passion through design and leverage it to make a meaningful impact.
For your company, design skills are important because:
Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs.
Companies that invest in design outperform the S&P 500 Index by a whopping 228%.
Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.
How can design skills protect me from losing my job to AI?
AI is killing jobs in all industries. Humanity has never faced such a powerful force, developing at an exponential speed.
You can protect yourself by learning design: You’ll use the very fabric of being human, like empathy and intuition. AI never can never replace that. These skills are timeless and will stay with you forever.
Design is centered on human needs and goals. That’s why you can protect your future with the power of human-centered design. Mastering these skills can shield you from AI-driven disruptions.
We’ll even teach you how to use AI as your career helper, not your terminator.
Do I need any prior experience in design or tech?
Good news!
You don’t need any prerequisites or prior experience in design or tech. We’ve crafted the learning experience to ensure your success and real career outcomes, regardless of your age or background.
When I pay for an IxDF course, what do I get?
You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.
In addition, you get:
Courses by real experts, not influencers.
Industry-recognized IxDF Course Certificates to build your credibility and salary potential.
Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.
Skills that protect you from losing your job to AI.
Downloadable templates to instantly apply your new real-world skills and help your projects succeed.
An easy way to compile an impressive portfolio.
Instant help and career advice in IxDF online global communities. Your network is your net worth.
Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide.
Get our insights, present them as your own.
Grading by experts, not machines.
Access on all devices. 100% online.
Permanent access to course material during membership.
Downloadable premium literature by 100+ leading designers.
Discounts on design tools.
1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.
Can I work full time while I take a course?
Absolutely! You’ll always have time for career growth because our self-paced courses are designed to fit seamlessly into your life. You’ll never have to say, “I don’t have time for that”.
You can learn at your own comfortable pace. Anytime and anywhere, whether you're working full-time or juggling life and kids.
Many IxDF learners effortlessly enjoy our courses during their commute, while relaxing on their sofa, or even on a park bench during the weekend.
Dive in whenever it suits you and progress at a speed that feels just right for you.
Will I receive a Certificate?
Yes! After you finish, you’ll receive an industry-recognized IxDF Certificate.
Use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.
Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Certificates.
Add IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps.
You can download your certificates as .jpg files, so they are easy to share. Certificates are always valid.
How are courses graded?
Unlike any other online course platform we know of, our grading is done by experts, not machines.
We're not one of those generic, "cover-it-all" course platforms, packed with poorly produced videos on endless topics.
Our experts ensure you receive feedback and maximum benefit from the entire process.
That’s also one of the reasons IxDF Course Certificates are credible and industry-recognized.
Can I take more than one course at a time?
Yes! You get unlimited access to all IxDF courses at no extra cost.
For example, if there are 40 courses open for enrollment, you can enroll in all 40 courses at the same time and move from one to another as you prefer. Use our IxDF Career Programs to help you choose the very best courses for you.
If you’re a student member, you can take a maximum of two courses at the same time. You can still take as many courses as you would like – free of extra charges – just as long as you finish them so that you don’t have more than two ongoing courses.
Are all the courses really free for members?
Yes! You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.
As a member you get:
Courses by real experts, not influencers.
Industry-recognized IxDF Course Certificates to build your credibility and salary potential.
Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.
Skills that protect you from losing your job to AI.
Downloadable templates to instantly apply your new real-world skills and help your projects succeed.
An easy way to compile an impressive portfolio.
Instant help and career advice in IxDF online global communities. Your network is your net worth.
Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide.
Get our insights, present them as your own.
Grading by experts, not machines.
Access on all devices. 100% online.
Permanent access to course material during membership.
Downloadable premium literature by 100+ leading designers.
Discounts on design tools.
1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.
How do I add the IxDF Certificate to my LinkedIn profile?
That’s easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.
Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:
Click “Add profile section” on your LinkedIn
Tap “Recommended”
Select “Add licenses or certifications”
Enter your IxDF Certificate details
Hit “Save”
You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.
I missed the enrollment, and now the course is closed. What can I do?
Don't worry, we will re-run the course soon.
One reason we open and close courses is to achieve an optimal classroom size. That way, your networking opportunities and learning experience are optimal.
We display the "XX% booked" status on our courses to be transparent about the course availability.
Stay tuned for the next enrollment period. Be sure to sign up early! Meanwhile, you can sign up for another course you find interesting. Remember, you can take as many courses as you want without paying extra.
Are IxDF courses suitable for beginners or advanced learners?
Our courses cater to all levels, from beginners to advanced professionals.
People who take this course come from diverse backgrounds:
Marketing, Communication and HR
Software Development
Customer Service
Business
Psychology
Project Management
Architecture
Content Creation
Healthcare
Teaching
And other fields
No matter your experience level, you'll find courses that help you grow and achieve your goals.
If you're interested in design and tech, mastering new design and tech skills can increase your salary potential, make you an indispensable asset to your company and open up numerous career opportunities.
How can the global and local IxDF community help me?
We can help you in several ways.
Join meet-ups in your city: Join the regular meet-ups in your city in a nearby cafe or office building to have fun and learn with people just like you. You get full access to IxDF Local Groups where you can build your network, find your next job, enjoy yourself and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. Your network is your net worth.
Get instant help and career advice in IxDF online global communities. Build your global network through the supportive IxDF community. Earn IxDF Distinctions like “Community Influencer'' and “Social Impact Award”.
Learn from global leaders and build your network and job opportunities locally and globally.
What if I have more questions?
We’d love to hear from you and help you!
Reach out to us at hello@interaction-design.org or use the online contact form.
IxDF Group Conversations in a Lesson
How do I take a screenshot — for easy uploading to a discussion?
Take a Screenshot — with a PC
- Use the PRT SCR or PRT SC button to capture the screenshot.
- Open Paint (or in early versions of Windows MS Paint).
- Click CTRL + V to paste the screenshot into Paint.
- Save the screenshot in Paint.
Note: You can use any art package on your PC instead of Paint if you wish. We have chosen Paint because it comes as a standard part of the operating system.
Take a Screenshot — with a Mac
- Press Command + Shift + 3 to take a screenshot.
- The screenshot is saved on the desktop as a .PNG file.
Use the Snipping Tool — on a PC
- Search for ‘Snipping Tool’ inside your computer.
- Press ‘New’ (see screenshot below).
- Your screen will freeze and you’ll be able to select the area that you want to create an image from.
- Once you've selected the image, select File > Save As to save what you’ve captured as an image.
How do I upload a screenshot to a discussion?
- Click the Insert Image button on the header row of the discussion comment box.
- Either drag the file to the Insert Image box or click "Choose File" and select the file from your local drive.
IxDF Master Classes
Why are design skills so important right now?
Design skills are incredibly valuable for both you personally and for your company.
For you personally, design skills are important because:
Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.
Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.
You learn skills that protect you from losing your job to AI.
You can ignite your passion through design and leverage it to make a meaningful impact.
For your company, design skills are important because:
Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs.
Companies that invest in design outperform the S&P 500 Index by a whopping 228%.
Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.
I’m not a designer. Why should I learn design and tech?
Design and tech skills can make you an indispensable asset to your company and open up career opportunities.
For example, if you’re in a field such as:
Marketing, Communication and HR
Software Development
Customer Service
Business
Psychology
Project Management
Architecture
Content Creation
Healthcare
Teaching
And other fields
Why can design skills make you valuable in all these jobs and industries?
That’s because design skills are incredibly valuable for both you personally and for your company.
For you personally, design skills are important because:
Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.
Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.
You learn skills that protect you from losing your job to AI.
You can ignite your passion through design and leverage it to make a meaningful impact.
For your company, design skills are important because:
Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs.
Companies that invest in design outperform the S&P 500 Index by a whopping 228%.
Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.
How can design skills protect me from losing my job to AI?
AI is killing jobs in all industries. Humanity has never faced such a powerful force, developing at an exponential speed.
You can protect yourself by learning design: You’ll use the very fabric of being human, like empathy and intuition. AI never can never replace that. These skills are timeless and will stay with you forever.
Design is centered on human needs and goals. That’s why you can protect your future with the power of human-centered design. Mastering these skills can shield you from AI-driven disruptions.
We’ll even teach you how to use AI as your career helper, not your terminator.
Do I need any prior experience in design or tech?
Good news!
You don’t need any prerequisites or prior experience in design or tech. We’ve crafted the learning experience to ensure your success and real career outcomes, regardless of your age or background.
Will I receive a Certificate?
Yes! After you finish, you’ll receive an industry-recognized IxDF Certificate.
Use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.
Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Certificates.
Add IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps.
You can download your certificates as .jpg files, so they are easy to share. Certificates are always valid.
How do I add the IxDF Certificate to my LinkedIn profile?
That’s easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.
Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:
Click “Add profile section” on your LinkedIn
Tap “Recommended”
Select “Add licenses or certifications”
Enter your IxDF Certificate details
Hit “Save”
You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.
How can the global and local IxDF community help me?
We can help you in several ways.
Join meet-ups in your city: Join the regular meet-ups in your city in a nearby cafe or office building to have fun and learn with people just like you. You get full access to IxDF Local Groups where you can build your network, find your next job, enjoy yourself and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. Your network is your net worth.
Get instant help and career advice in IxDF online global communities. Build your global network through the supportive IxDF community. Earn IxDF Distinctions like “Community Influencer'' and “Social Impact Award”.
Learn from global leaders and build your network and job opportunities locally and globally.
I just signed up for a live Master Class. What's next?
Wonderful! When you sign up for a Master Class, you’ll receive an email from Zoom with a link to join the live Master Class.
This email is sent from noreply@zoom.us - please check your spam folder.
If you can’t find the email, please reach out to mads.soegaard@interaction-design.org and we’re super happy to help you!
Great news! You’ll also get an on-demand version of your Master Class a few hours after the live event ends.
A few days later, the on-demand Master Class will show up on your private profile page.
That way, you can view the Master Class on-demand at any time. As many times as you wish.
Will the live Master Class be recorded and become available on-demand?
Absolutely!
When you sign up for a live Master Class, you’ll automatically receive the link to the recording a few hours after the live event ends.
A few days later, the on-demand Master Class will show up on your private profile page if you’re an IxDF member. If you’re not a member, you’ll receive your recording by email.
You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.
What if I can’t attend a live Master Class?
Great news! We’ve got you covered.
When you sign up for the live Master Class, you’ll automatically receive the link to the recording a few hours after the live event ends.
A few days later, the on-demand Master Class will show up on your private profile page if you’re an IxDF member. If you’re not a member, you’ll receive your recording by email.
You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.
What if I have more questions?
We’d love to hear from you and help you!
Reach out to us at hello@interaction-design.org or use the online contact form.
IxDF Company Membership
What kind of payment options do you provide?
You can make payments using Visa, Mastercard, and American Express (accepted in all countries except India).
We also offer payment options through PayPal, Google Pay, Apple Pay, and Amazon Pay in select locations.
For large accounts, we can send an invoice via email, which your finance team can pay through a regular bank transfer. For more information on this, please contact us at hello@interaction-design.org.
Can the members of our account take more than one course at a time?
Can we modify our Company Membership Plan later?
No problem at all. Even after setting up your Company Membership, you can assign new Supervisors and Coordinators and add new members whenever you want — Feel free to send an email to hello@interaction-design.org and we will happily walk you through the process!
Can Company Membership Supervisors and Coordinators check employee compliance—i.e., can they see how active other company members are?
For Company Memberships, the unique dashboard provides the assigned Supervisors and Coordinators with an overview of the progress of all enrolled employees, including:
Total number of seats used
Total accumulated learning hours
Total course enrollments and completions
Total of how many members have enrolled in local groups
Additionally, the built-in leaderboard shows the rankings within your team or enterprise on:
Total learning hours
Total course points
Total course completions
For a more in-depth view of a member’s progress, a detailed dashboard allows Supervisors and Coordinators to see per-member learning hours on a weekly basis and in total. The advanced dashboard also details course enrollments and completions.
Supervisors and Coordinators can additionally check the compliance of members and their activity level through course certificates and distinctions.
Supervisors and coordinators cannot read the individual course answers submitted by an employee, or see their day-to-day progress in a given course, but the result of their activities, i.e. course certificates and distinctions, is always visible on the dashboards.
How many members do we need to create a Company Membership?
To get the best benefit from a Company Membership, you should sign up at least 5 colleagues. However, the minimum number of people for a Company Membership is 2.
If multiple colleagues have existing individual memberships within our community, we can easily merge these accounts into a Company Membership – just reach out to us at hello@interaction-design.org to set this up for you.
How can we manage our company membership?
As soon as your Company Membership is set up, you can assign roles with admin rights (Supervisors and Coordinators), who can use the comprehensive dashboard to:
Add more colleagues to the Membership
Promote any enrolled colleagues to roles with admin rights
Remove colleagues from the Membership if they leave your enterprise or switch roles within teams
Manage all billing activities — e.g., add or delete a payment method
Furthermore, you can send us an email at hello@interaction-design.org, and we will help you with any aspect of your account.
Are your courses only offered online?
Yes, our course material is 100% online and self-paced. However, there are many ways in which the IxDF's UX design training can be applied on-ground too. For example, we offer group exercises inside each of our courses to learn from and with your peers.
Additionally, our discussion forums enable members to engage with a worldwide community of design professionals, fostering a deeper understanding of our content and addressing real-world business challenges. You'll also have the opportunity to participate in local meet-ups held in over 450 cities, and you're welcome to host one yourself!
How can my colleagues and I apply the training we receive from our Interaction Design Foundation Company Membership?
During training at the Interaction Design Foundation, we design courses that encourage you and your colleagues to complete exercises within the context of your current work, rather than relying on ‘textbook examples’. This way, our training material constantly pushes members to apply new-found knowledge to daily business challenges.
Does my Company Membership come with any support?
Every Company Account is entitled to priority support. Please feel free to reach out to our support team for assistance in addressing billing and membership queries, as well as for valuable tips to optimize your membership.
Is there a way to keep everyone enrolled in my Company's Membership engaged in the coursework?
Sure, we will provide you with many resources to keep all enrolled members motivated and on track with their respective agendas. Your Supervisors and Coordinators will have visibility into the progress of every enrolled employee, eliminating any uncertainty about individual learning journeys.
How can I decide which courses are right for my team/colleagues?
Depending on your organization's goals, we will be able to suggest a learning path that caters to your training objectives. We focus on learning paths that accommodate all your colleagues, even if your team has the most diverse cross-functional roles.
Throughout your membership, you will also be advised if any new courses suit your objectives.
Furthermore, every enrolled member has unlimited access to all Interaction Design Foundation courses, so you can rest assured that learning is limitless.
In a Company Membership, can users be rotated? For example, can different employees use 3 months each of one user’s yearly membership?
Unfortunately, no.
User profiles and progress are not transferable within Company Memberships, meaning that when a single user is signed up within such a membership, they are enrolled for a year. You will also not be able to remove a member in order to “free up” a space for another colleague. In other words, one user’s yearly access to courses cannot be used by multiple people.
With the incredible savings you obtain from the Interaction Design Foundation’s flat-fee pricing, it still remains highly cost-effective to add new users individually to your membership. Get in touch with us to find out how.
What types of job roles are Interaction Design Foundation Company Memberships intended for?
How much time do my colleagues and I have to set aside to finish a course?
As much time as you need. After you and your colleagues enroll in a course, a new chapter is released every week, but there are no deadlines or course end dates, so you can complete any course at your own pace. Your courses won’t get in the way of your busy schedule, and vice versa.
What are the roles (Learner, Supervisor, Coordinator) in a Company Membership?
Company memberships have three roles: Learner, Supervisor and Coordinator. What you can do in a Company Membership will depend on the role assigned to you.
Learner: Can enroll in courses and use the platform normally. They don’t have any administrative rights and occupy a seat.
Supervisor: Can enroll in courses and use the platform normally. They do have administrative privileges and also occupy a seat.
Coordinator: This role is solely for admin purposes. They cannot enroll in any courses, and they do not occupy a seat.
For a comparison chart, you can check the image below:
Can I get my manager to pay for my membership?
- Get approval from your manager (e.g., using the email template below).
- Pay with your credit card (either your own or your corporate credit card).
- Your invoice will be ready instantly — and we can modify it to meet your manager's requirements.
- Our 14-day money-back guarantee protects you and your manager.
I would like to get reimbursement for my Interaction Design Foundation membership. This membership can benefit our team and company in the following ways:
- I can enroll in all the IxDF’s self-paced, online courses (in my spare time), which will help me complete current projects with better results.
- I can network with peers from all over the world and find out how others have addressed issues we are currently facing.
- I will be able to continuously educate myself on UX topics through the IxDF's courses and eBooks.
- Because of the breadth of educational materials, I will learn how to solve specific design problems.
- I want to offer to share the key takeaways from the courses with my team.
IxDF Company Membership - Administration
What happens when I remove a member from a Company Account?
When you remove a member, The member will receive a very polite email from our member support staff saying that their account has now been detached from your company account. In the email, we will also explain that the member will now continue as an individual member. This means that the given member will be able to continue the membership uninterrupted—if they wish. At this point, the member can also choose not to renew the individual membership and thus leave the Interaction Design Foundation altogether.
What happens when I promote a member to Supervisor?
If you are a Supervisor or Coordinator in a Company Membership, you can promote (or demote, add or remove) other members of the account. Regular members (Learners) of a Company Account cannot perform these tasks.
As a Supervisor or Coordinator, that member will be able to perform the same administrative tasks as you—for example, promote, demote, add or remove other members of the Company Membership.
What happens when I demote a Supervisor to a Learner?
After you demote a member, they will become a regular member of your Company Membership. That member will no longer be able to perform administrative tasks.
We will send a polite email to inform the person about the change of status.
Can Company Membership Supervisors and Coordinators check employee compliance—i.e., can they see how active other company members are?
For Company Memberships, the unique dashboard provides the assigned Supervisors and Coordinators with an overview of the progress of all enrolled employees, including:
Total number of seats used
Total accumulated learning hours
Total course enrollments and completions
Total of how many members have enrolled in local groups
Additionally, the built-in leaderboard shows the rankings within your team or enterprise on:
Total learning hours
Total course points
Total course completions
For a more in-depth view of a member’s progress, a detailed dashboard allows Supervisors and Coordinators to see per-member learning hours on a weekly basis and in total. The advanced dashboard also details course enrollments and completions.
Supervisors and Coordinators can additionally check the compliance of members and their activity level through course certificates and distinctions.
Supervisors and coordinators cannot read the individual course answers submitted by an employee, or see their day-to-day progress in a given course, but the result of their activities, i.e. course certificates and distinctions, is always visible on the dashboards.
In a Company Membership, can users be rotated? For example, can different employees use 3 months each of one user’s yearly membership?
Unfortunately, no.
User profiles and progress are not transferable within Company Memberships, meaning that when a single user is signed up within such a membership, they are enrolled for a year. You will also not be able to remove a member in order to “free up” a space for another colleague. In other words, one user’s yearly access to courses cannot be used by multiple people.
With the incredible savings you obtain from the Interaction Design Foundation’s flat-fee pricing, it still remains highly cost-effective to add new users individually to your membership. Get in touch with us to find out how.
What are the roles (Learner, Supervisor, Coordinator) in a Company Membership?
Company memberships have three roles: Learner, Supervisor and Coordinator. What you can do in a Company Membership will depend on the role assigned to you.
Learner: Can enroll in courses and use the platform normally. They don’t have any administrative rights and occupy a seat.
Supervisor: Can enroll in courses and use the platform normally. They do have administrative privileges and also occupy a seat.
Coordinator: This role is solely for admin purposes. They cannot enroll in any courses, and they do not occupy a seat.
For a comparison chart, you can check the image below:
IxDF Local Groups - FAQs for Everyone
What is an IxDF Local Group and why should I join one?
An IxDF Local Group is for local, design-minded individuals who are interested in being part of a wider design community. In fact, any industry and any role out there can benefit from design knowledge.
Joining an IxDF Local Group has the potential to expand your local career network—whether you’re interested in learning new skills, new job opportunities, new clients, or a great new dedicated employee.
Your network is your net worth.
I'm interested in joining a Local Group—how much time will it take?
You can invest as much or as little time as you wish—it’s entirely up to you and dependent on your goals. There are multiple ways you can connect with like-minded professionals and build your network. They include:
Join the Community page and network via online discussion boards.
IxDF Local Group meetups are usually very fun and highly inspirational, and they’ll help you create an even stronger local career network. Whether you’re looking for new job opportunities, new clients for your company, or a great new dedicated employee, we bet you’ll find them in your IxDF Local Group!
Will joining an IxDF Local Group help my career?
Absolutely, yes! That is the whole mission statement behind the IxDF Local Groups initiative.
IxDF Local Groups are comprised of a great mix of seasoned professionals and complete newcomers. You'll spark lifelong friendships and become the best at your craft by learning from the best.
Your network is your net worth!
With the IxDF Local Groups, small steps result in giant leaps.
What actually goes on in an IxDF Local Group?
IxDF Local Groups, run by IxDF Local Leaders are a great way to network and connect with your local community. You might expect to find:
A casual coffee meetup or a design dinner to connect with newcomers, leaders, and innovators across industries. Whether you're seeking your next role, client, or collaboration, you'll find professionals who share your passion for design.
Get exclusive insights from accomplished local designers sharing their success stories and practical experience.
Engage in dynamic discussions about current design topics and opportunities in your region, helping you stay ahead of industry developments and identify emerging career opportunities.
Participate in focused discussions tackling specific design challenges relevant to your market, building your problem-solving toolkit.
Join our peer learning groups and build lasting professional relationships while advancing your expertise.
I'm not a very experienced designer—should I still join?
Yes, absolutely! Then you have even more reason to join an IxDF Local Group :-)
IxDF Local Groups are comprised of a great mix of seasoned professionals and complete newcomers. You'll spark lifelong friendships and become the best at your craft by learning from the best.
Your network is your net worth!
With the IxDF Local Groups, small steps result in giant leaps.
IxDF Local Groups - FAQs for IxDF Members
I just joined an IxDF Local group—what happens now?
Welcome to IxDF Local Groups—we’re happy to have you here.
Inspired ideas, meaningful conversations, and a ton of learning opportunities await you. You may even meet your future employer, employee, client, or friend. Only you can set your limits.
Why wait another minute longer? It’s time to dive into your very first local meetup.
If waiting for the next event feels unbearable (we love the enthusiasm), why not create your very first design dinner and share great food and conversation with fellow professionals? The benefits last long after your last bite.
Go to your IxDF Local Group's page, scroll down, and click the red "Create a meetup" button—it only takes 2 minutes to complete!
One last tip: Keep an eye out for upcoming events delivered to your inbox.
This Local Group is a bit slow—what can I do to help?
If your IxDF Local Group events update at the speed of a dial-up modem, we encourage you to reach out to the IxDF Local Leader(s) and ask if they’d like some help.
For example, nominate yourself as an IxDF Local Leader. This will allow you to put your energy and enthusiasm into your local community and reap the rewards. Each group can have multiple Local Leaders.
If waiting for the next event feels unbearable (we love the enthusiasm), why not create your very first design dinner and share great food and conversation with fellow professionals? The benefits last long after your last bite.
Go to your IxDF Local Group's page and click the red "Create a meetup" button—it only takes 2 minutes to complete!
One last tip: Keep an eye out for upcoming events delivered to your inbox.
Can I create a new group in my city if there's already another group?
Each city has one single IxDF Local Group, and we encourage you to get involved. You can reach out to the IxDF Local Leader(s) to see how you can help out!
If you want to put more energy and enthusiasm into your local community, then nominate yourself as an IxDF Local Leader. Each group can have multiple Local Leaders.
If waiting for the next event feels unbearable (we love the enthusiasm), why not create your very first design dinner and share great food and conversation with fellow professionals? The benefits last long after your last bite.
Go to your IxDF Local Group's page and click the red "Create a meetup" button—it only takes 2 minutes to complete!
One last tip: Keep an eye out for upcoming events delivered to your inbox.
I’m not a very experienced designer. Should I still join?
Yes, absolutely! Then you have even more reason to join an IxDF Local Group :-)
IxDF Local Groups are comprised of a great mix of seasoned professionals and complete newcomers. You'll spark lifelong friendships and become the best at your craft by learning from the best.
Your network is your net worth!
With the IxDF Local Groups, small steps result in giant leaps.
Where can I ask questions about Local Groups?
"The important thing is not to stop questioning." — Albert Einstein.
Our online Discussion Forum is the place to have all curiosities answered.
All questions are welcome—so never hesitate to reach out. You’ll get instantly connected to IxDF Local Leaders, Country Managers, and members.
We’re here to help so why not head over now and leave us your first question?
I'm interested in creating an IxDF Local Group. How much time will it take?
We’re pleased to know you’d like to start an IxDF Local Group—creating one is easy and rewarding. When you create a new IxDF Local Group, you become its IxDF Local Leader. It’s the opportunity your career’s been waiting for!
To create an IxDF Local Group, write to community@interaction-design.org with the name of your city. But first, check to see if your city doesn't already have an IxDF Local Group—you can do so via our community page. From there on you’ll be guided through the process from start to finish.
You don’t have to walk it alone—you’ll have support and assistance from the IxDF Country and Continent Managers in your region. Once your group is buzzing with members, you can select a co-leader or two to help you steer the ship.
In conclusion: You simply have to start an IxDF Local Group today! :-)
Your career’s counting on it.
IxDF Local Groups - FAQs for IxDF Country and Continent Managers
What are the responsibilities of an IxDF Continent Manager?
As an IxDF Continent Manager, you'll have the exciting task of assigning and supporting IxDF Country Managers in your continent. Your role is to keep group activities thriving. If things slow down, team up with IxDF Country Managers to motivate IxDF Local Leaders. And if needed, you can always assign a new IxDF Country Manager to keep the energy high.
You’ll gather feedback from the IxDF Country Manager and work with IxDF developers to improve the IxDF Local Group system, notifications, and guidelines. You’ll also be tasked with keeping our IxDF Local Leader 'frequently asked questions' up to date and providing helpful guides for IxDF Local Leaders. Ensuring everyone has the support they need.
Your time investment is small—about 3-4 hours a week—but your impact is huge!
IxDF Design League
How is the Design League different from the Student or Professional membership?
The major difference is that with the Design League you will have a personal coach. Your coach will help you:
Set your learning objectives so that you would gain more value over a shorter period of time.
Boost your career by building a solid professional portfolio and reaching out to the right audience.
Like the Student and Professional memberships, the Design League also gives you unlimited access to all our courses and textbooks.
Why would I want to work with a coach?
Some of the reasons to work with a coach are:
- Something urgent, compelling or exciting is at stake (a challenge, stretch goal or opportunity)
- A gap exists in current knowledge, skills, confidence or resources
- A desire to accelerate results
- A lack of clarity with the choices that need to be made
- Success has started to become problematic
- Work is out of balance, creating unwanted consequences
- Core strengths need to be identified, along with how best to leverage them
What can a coach do for me?
The coach's responsibility is to:
- Discover, clarify, and align with what you want to achieve
- Encourage your self-discovery
- Elicit your own generation of solutions and strategies
- Hold you responsible and accountable, for both your achievements and areas requiring improvement
Shouldn't I be able to reach my goals on my own?
Who are the IxDF Design League coaches and how do I choose one?
You will be able to choose your coach immediately after signing up and their job is to assist you in achieving your professional goals.
For example, think of a strong partnership that you currently have in your work or life. Look at how you built that relationship and what is important to you about that partnership. You will want to create the same things through this coaching relationship.
Here are a few other tips for choosing your coach:
- Study their profiles. Check their areas of specialization, native language, time zone, and availability. Choose those who seem to fit well with your preferences and life schedule.
- Look for stylistic similarities and differences between yourself and the coach, and how these might support your growth as an individual or the growth of your team, for example.
- Discuss your goals for coaching within the context of the coach's specialism or the coach's preferred way of working with an individual or team.
How can I pay for my Design League membership?
How should I choose my activities in the Design League?
These include taking training courses, participating in activities and discussions of the professional community, authoring professional articles or books, speaking at conferences, or playing a local leadership role. In addition to this, you can create your own custom activities according to your personal needs.
- Open your profile by clicking the “Profile” link on the Interaction Design Foundation navigation bar.
- Click the “Interaction Design Foundation Design League Control Panel” link at the top of your profile page.
- On the Interaction Design Foundation Design League Control Panel, scroll down to the “Choose Your Activities" section.
- Explore available activities and courses to get an idea of what you could do. Take note of those that might be of interest to you.
- Talk to your coach to discuss your goals and the upcoming actions that you are plan to take in order to achieve them.
- Open each activity that you have decided to perform, and then click “Save to my activities” button.
How will coaching occur? How can I contact my coach?
The coaching sessions are usually organized in advance – at least 24 hours before – to give both you and your coach enough time to prepare. It may include defining the questions to be answered, identifying viable alternatives, and assembling supporting materials.
How much coaching time will I have within my Design League membership?
Can I get additional coaching time?
What should I talk about with my coach?
- Training courses and self-study materials that you might benefit from
- Certification targets and requirements
- Preparation of articles and conference talks
- Project and professional activities personally recommended for you
- Targeting specific job positions or employers and meeting corresponding requirements
- Positioning and pitching yourself as a professional within the industry
What should I do if I have any concerns with the quality of coaching?
You do not have to explain the rationale for your decision.
How many times can I change my coach during a single month?
Technically, we do not limit the number of times you can change your coach. However, if you want to change to a second coach within a single month, we highly recommend contacting us before doing so. This may mean that you are having difficulty selecting a coach that meets your specific needs. In this case, you might benefit from our advice.
How can I cancel my Design League membership?
Can I join the Interaction Design Foundation Design League to get assistance with a short-term, special project?
IxDF Refer-a-Friend
Is there a limit to the number of months of free membership I can earn?
No, there's no limit! Feel free to invite as many friends/colleagues/acquaintances as you’d like via our Refer-a-friend feature.
What if my friend who signed up cancels their membership?
How does the Refer-a-Friend (RAF) program work?
As a member of IxDF, you can earn an extra free month on your membership by inviting a friend to sign up using your unique code.
Your friend will get 2 months free too!
IxDF Educational Partners
Is there a limit to the referral commission I can earn?
No, there's no limit! As long as you keep sharing your unique referral URL, and people from your network keep using it to join our community, you'll earn a commission on each successful referral.
What if someone who signed up for a membership via my referral link cancels their membership?
Our free cancellation period is 14 days from the date a person signs up for a membership. Therefore, if someone cancels their membership within 14 days of signing up, you will forfeit the referral commission you earned from that person. However, if the person cancels their membership beyond 14 days since signing up, you'll still get to keep your referral commission!
How can I easily hyperlink keywords from my blog/website to IxDF Topic Definitions?
It's super simple to do! Just follow the steps below:
Step 1: Navigate to your EP Panel via your profile.
Step 2: Scroll down to the section “Help Your Readers Understand a Topic” and click the blue button, “Let the IxDF Bot help you”.
Step 3: Copy/paste your blog/website's URL into the input field and hit “Next”.
Step 4: Check the suggestions from the IxDF bot. You can grab the link to our topic definitions pages via the “Copy link” function. The links will already include your unique referral code.
Step 5: Add the backlinks (our topic definitions pages with your unique referral code) to your article/blog/website, and start the process over using a new URL.
What is my referral code and why is it important?
Your referral code is the last bit of information you can find at the end of every IxDF URL when you’re logged in to your IxDF account.
It reads:
…ep=example-name
As long as you’re logged into your account, all IxDF links will contain your unique referral code. With your referral code attached to the links you share, you will have a cookie that lives for up to 2 years. If any member of your audience clicks on that link and subsequently signs up with us, you will earn that commission from that person.
When can I request a commission payout?
If your available commission is over $100 USD, then you can request your payout at any time whether that’s weekly, monthly, quarterly, etc.
Our finance team pays commission requests every Friday.
How does earning commission work?
Let’s say you offer your audience a 10% discount. For example, if a Professional Membership is $100 USD, then your audience would only pay $90 USD.
If someone signs up using your link, you would then earn a 20% commission from the $90 USD paid. So you’d earn $18 USD for that successful sign-up! Pretty neat, eh?
The more you link and share our free videos and articles, the more you can earn in passive income!