How to Handle Non-Disclosure Agreements (NDAs) When You Write Your UX Case Study
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UX resumes, or user experience resumes, are specialized resumes tailored for professionals in the field of user experience (UX) design. They are concise overviews in which designers summarize their work experience, education, skills and other relevant information and highlight their accomplishments. Depending on the country, UX resumes can also be referred to as a UX CV (or UX Curriculum Vitae).
In this video, Morgane Peng, Design Director at Societe Generale CIB, talks about what a UX resume is:
“You may be thrown out of consideration for a position before being properly evaluated as a candidate because of common usability issues with your resume.”
—Ray Sensenbach, Product designer at Inductive Automation
When looking for jobs in user experience (UX) design, designers should approach recruiters with three documents: UX portfolios, UX resumes and UX cover letters. A common misconception is that a UX portfolio will do the job of a UX resume—or a better job—because a portfolio should have more extensive content. UX resumes—like resumes in other industries—should serve as quick reference points that showcase what a designer has to offer. The challenge of a UX resume is to design a user-friendly document that appropriately promotes you as a valuable potential contributor to an organization. Because recruiters go through many applications, a resume should be easy on the eye, credible, usable and can distinguish a designer in moments. Therefore, designers must fine-tune the most appropriate, concise, impressive representation of:
Who you are: A personal summary or hook (similar to that in a UX portfolio).
What you do and have done: Your work experience.
Where you studied: Your education history (including online courses and bootcamps).
What you have to offer: Your unique value.
When recruiters or hiring managers look to fill UX roles, they typically base their decision to contact applicants on well-crafted portfolios. Nevertheless, a UX resume is a vital bridge between a cover letter and a portfolio—recruiters can scan it to see who’s a strong candidate. As with other materials, the resume should be adapted to match a specific role.
A strong UX resume includes several essential components that collectively showcase a designer's skills, experiences, and professional identity. Each section should be carefully tailored to ensure relevance and maximize impact. The point is to highlight their unique qualifications for a specific job or project.
A resume should contain the following sections:
Contact information: Full name, phone number, email address, LinkedIn profile, and a link to your portfolio.
Professional summary: A brief summary highlighting expertise, experience, and key achievements in UX design.
Tip: Tailor this section to the specific job or project. Use keywords from the job description, focus on what makes you unique and mention any specializations or standout projects.
Portfolio link: A portfolio showcases your design work in detail.
Tip: If it’s a web-based portfolio, make sure the portfolio URL is easy to read and remember. A custom domain or a professional platform like Behance or Dribbble can make a strong first impression. If you have a pdf portfolio, include a Google Drive, Dropbox or WeTransfer link so the recruiter or hiring manager can download it.
A link to a LinkedIn profile: Recruiters consult LinkedIn to learn more about applicants.
Tip: Ensure your resume is consistent with your LinkedIn presence.
Skills: List relevant skills such as wireframing, prototyping, user research, usability testing, information architecture, and design tools like Figma, etc.
Tip: Categorize skills into sections like 'Design Tools', 'Research Methods', and 'Technical Skills' to make it easier for recruiters to scan. Highlight any advanced or niche skills that are in demand.
Work experience: Detailed descriptions of previous roles with a focus on UX-related responsibilities and achievements. Include company name, job title, and dates of employment.
Tip: Use bullet points to highlight specific projects and achievements. Quantify impact where possible (e.g., "Increased user satisfaction by 20% through redesigning the onboarding process"). Start each bullet point with an action verb to convey a sense of activity and accomplishment.
Education: Educational background, including degrees, institutions, and graduation dates. Include any specialized courses or certifications in UX design.
Tip: If you have completed any notable projects or received awards during your education, mention them. If you have attended UX bootcamps or workshops, include these to show your commitment to continuous learning.
Awards: Any awards or recognitions received for your work in UX design.
Tip: Include a brief description of the context and significance of the awards. If possible, link to the project or work that earned the recognition.
8. Relevant miscellany: Mention any additional experience that can be leveraged. For example:
Teaching experience;
Fluency in another language;
Authoring of UX articles on (e.g.) Medium;
Relevant achievements as a volunteer/hobbyist.
Other Tips to Get Your Resume Noticed
Overall, a resume is a story that summarizes you and presents an impressive image of yourself—achievements should speak for themselves. The words you choose portray your attitude. So, convince recruiters that you’re a powerhouse without saying it directly. Show the value you can bring them, don’t tell. Credibility is all-important, and your resume should lead users (recruiters) to a call to action (to examine your portfolio) just like anything else you design would. How to Craft a Powerful UX Resume
After carefully reading the recruiter’s specifications, you should include everything they request in your resume. This typically includes:
Personal details: Your name, job title (if appropriate) and contact information (e.g., email).
Your photo: In a professional environment or a LinkedIn-style headshot picture.
Work experience: Your current and previous jobs listed in reverse chronological order (latest first). Only include relevant roles (though some non-UX activities can show valuable personality traits—e.g., skydiving).
Education: Only university/college/vocational-school-level achievements.
A self-write-up: A brief professional summary of yourself. Highlight achievements in a few, objectively worded sentences that tell your story.
Your skills and tools: If you have niche skills (e.g., in UX research) or are skilled in a broad range of UX tools, declare them but prioritize your skills.
Relevant miscellany: Mention any experience you can leverage – e.g.,
Teaching experience;
Fluency in another language;
Authoring of UX articles on (e.g.) Medium;
Relevant achievements as a volunteer/hobbyist.
Overall, a resume is a story that summarizes you and presents an impressive image of yourself—achievements should speak for themselves. The words you choose portray your attitude. So, convince recruiters that you’re a powerhouse without saying it directly. Show the value you can bring them, don’t tell. Credibility is all-important, and your resume should lead users (recruiters) to a call to action (to examine your portfolio) just like anything else you design would.
Visual design: Resumes should be visually appealing but not overly complex. Use clean, readable fonts and a logical layout. Consistency in font size, color scheme, and spacing is key.
Portfolio link: Always include a link to your online portfolio. If you have a pdf portfolio, include a Google Drive, Dropbox or WeTransfer link so the recruiter or hiring manager can download it.
Customization: This is extremely important. Resumes and portfolios should be tailored to each job application. Highlight the skills and experiences that are most relevant to the job description.
Keywords: Use keywords from the job description to pass through Applicant Tracking Systems (ATS) and to catch the recruiter's eye.
Storytelling: Much like with portfolios, use a narrative style to describe experiences and projects. Explain the problem, the approach and the results.
Take our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
UX designer and entrepreneur Sarah Doody offers tips on How To Design a UX Resume That Gets You Hired.
Check out Case Study Club’s 21 Inspiring UX Designer Resumes and Why They Work.
To write a compelling summary for your UX resume, start with a strong statement about your professional identity and key achievements. Highlight your most relevant skills, experience, and what you bring to a prospective employer. For instance, you might say, "Experienced UX designer with 7+ years in crafting user-centered digital experiences. Known for improving user satisfaction and engagement through innovative design solutions." Use specific, quantifiable achievements to showcase your impact, such as "Redesigned a mobile app interface, increasing user retention by 25%."
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
A portfolio is greatly important in a UX resume because it demonstrates your design process, problem-solving abilities, and the results of your work. It provides tangible evidence of your skills and experience, allowing potential employers to see how you approach design challenges and implement solutions. As portfolios are generally quite comprehensive, you can provide a link to it in the resume.
Your portfolio should include case studies that illustrate your design work your UX design work in detail—the problems you addressed, your methodologies, and the outcomes. A well-organized, visually appealing portfolio can significantly boost your chances of landing an interview.
Learn more about portfolios in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
List your UX skills in a dedicated section to make them easily noticeable. Use bullet points for clarity and include both hard skills (e.g., wireframing, prototyping, usability testing) and soft skills (e.g., empathy, communication, teamwork). Tailor this section to match the job description, to make sure you highlight the skills most relevant to the position you're applying for. For example, if a job emphasizes user research, make sure to list related skills prominently.
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
Showcase your UX projects by including a dedicated "Projects" section on your resume. For each project, provide a brief description, your role, the challenge, your approach, and the outcome. Use metrics to quantify your impact, such as "Led a redesign project that increased user engagement by 40%." Include links to your portfolio or specific project case studies for more in-depth details. This approach demonstrates your hands-on experience and the value you've delivered in past roles.
Learn more about how to communicate your UX projects with case studies in skills our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
Describe your UX job roles and responsibilities by focusing on specific tasks and achievements. Use action verbs to convey your contributions clearly, such as "Conducted user research," "Designed wireframes," or "Collaborated with cross-functional teams." Highlight any measurable outcomes, like "Improved user satisfaction by 30% through iterative design and testing." This approach not only shows what you did but also the impact of your work, making your experience more compelling to potential employers.
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
The most important skills to highlight in a UX resume depends on your experience and what job you’re applying for. If you’re applying for a generalised UX role, include user research, wireframing, prototyping, usability testing, and interaction design. Additionally, emphasize soft skills like empathy, communication, and collaboration, which are crucial in UX design. Make sure you tailor these skills to the specific job description, prioritizing those that align with the employer's needs.
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
Include all relevant UX experience in your resume, from professional roles to freelance projects and internships. Highlight projects that demonstrate your ability to solve design problems and improve user experiences. Include case studies that showcase your design process, from research and ideation to prototyping and testing. If you have experience in different industries or with various types of products (e.g., mobile apps, websites, enterprise software), mention these to illustrate your versatility.
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
The best format for a UX resume is clean, simple, and well-organized. Use a professional layout with clear headings, bullet points, and plenty of white space to enhance readability. Start with a compelling summary, followed by sections on your skills, experience, education, and projects. Include links to your portfolio and ensure all content is tailored to the job you're applying for. Avoid overly complex designs or excessive use of colors that can distract from the content. Resumes should be in PDF format.
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
Link your portfolio in your UX resume by including a direct hyperlink in the contact information section at the top. You can also mention it in your summary and project descriptions where relevant. Ensure the link is clickable if you're submitting a digital resume. For example, you could write, "Portfolio: [yourname.com]." This approach makes it easy for recruiters to access your work and see detailed examples of your skills and projects.
If your resume is in a pdf or PowerPoint format, include a Dropbox, WeTransfer or Google Drive link so that recruiters can easily find and download it.
Learn more about portfolios in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
Tailor your UX resume for different job applications by customizing your summary, skills, and experience sections to match the specific job description. Highlight the most relevant skills and experiences that align with the employer's needs. Adjust the language and keywords to reflect those used in the job listing. For instance, if a job emphasizes prototyping, ensure this skill is prominently featured in your summary and skills section. This targeted approach increases your chances of passing through applicant tracking systems and catching the recruiter's attention.
Learn more about how to effectively communicate your skills and experiences in our course, Build a Standout UX/UI Portfolio: Land Your Dream Job.
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Here’s the entire UX literature on UX Resumes by the Interaction Design Foundation, collated in one place:
Take a deep dive into UX Resumes with our course Build a Standout UX/UI Portfolio: Land Your Dream Job .
“Your portfolio is your best advocate in showing your work, your skills and your personality. It also shows not only the final outcomes but the process you took to get there and how you aligned your design decisions with the business and user needs.”
— Morgane Peng, Design Director, Societe Generale CIB
In many industries, your education, certifications and previous job roles help you get a foot in the door in the hiring process. However, in the design world, this is often not the case. Potential employers and clients want to see evidence of your skills and work and assess if they fit the job or design project in question. This is where portfolios come in.
Your portfolio is your first impression, your foot in the door—it must engage your audience and stand out against the hundreds of others they might be reviewing. Join us as we equip you with the skills and knowledge to create a portfolio that takes you one step closer to your dream career.
The Build a Standout UX/UI Portfolio: Land Your Dream Job course is taught by Morgane Peng, a designer, speaker, mentor and writer who serves as Director of Experience Design at Societe Generale CIB. With over 12 years of experience in management roles, she has reviewed thousands of design portfolios and conducted hundreds of interviews with designers. She has collated her extensive real-world knowledge into this course to teach you how to build a compelling portfolio that hiring managers will want to explore.
In lesson 1, you’ll learn the importance of portfolios and which type of portfolio you should create based on your career stage and background. You’ll discover the most significant mistakes designers make in their portfolios, the importance of content over aesthetics and why today is the best day to start documenting your design processes. This knowledge will serve as your foundation as you build your portfolio.
In lesson 2, you’ll grasp the importance of hooks in your portfolio, how to write them, and the best practices based on your career stage and target audience. You’ll learn how and why to balance your professional and personal biographies in your about me section, how to talk about your life before design and how to use tools and resources in conjunction with your creativity to create a unique and distinctive portfolio.
In lesson 3, you’ll dive into case studies—the backbone of your portfolio. You’ll learn how to plan your case studies for success and hook your reader in to learn more about your design research, sketches, prototypes and outcomes. An attractive and attention-grabbing portfolio is nothing without solid and engaging case studies that effectively communicate who you are as a designer and why employers and clients should hire you.
In lesson 4, you’ll understand the industry expectations for your portfolio and how to apply the finishing touches that illustrate your attention to detail. You’ll explore how visual design, menus and structure, landing pages, visualizations and interactive elements make your portfolio accessible, engaging and compelling. Finally, you’ll learn the tips and best practices to follow when you convert your portfolio into a presentation for interviews and pitches.
Throughout the course, you'll get practical tips to apply to your portfolio. In the "Build Your Portfolio" project, you'll create your portfolio strategy, write and test your hook, build a case study and prepare your portfolio presentation. You’ll be able to share your progress, tips and reflections with your coursemates, gain insights from the community and elevate each other’s portfolios.
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