Service Blueprint User Experience (UX) topic overview/definition

Service Blueprint: Concept Definition

If you're getting involved in service design as a UX designer then you'll want to be able to develop service blueprints. These are simple clear diagrammatic representations of the service as a whole. They allow the designer to simplify processes as well as communicate them clearly to other interested parties such as stakeholders and customers. With a growing cross-over between products and services – this is a really valuable technique to have in your toolkit.

For your convenience, we’ve collected all UX literature that deals with Service Blueprint. Here’s the full list: