User Experience (UX) Design User Experience (UX) topic overview/definition

User Experience (UX) Design: Concept Definition

User experience (UX) design is a process of creating products that provide meaningful and personally relevant experiences. This involves the careful design of the usability and pleasure derived from using a product. It is also concerned with the entire process of acquiring and integrating the product, including aspects of branding, design, usability and function.

Products that provide great user experience, like the iPhone, are thus not only designed with the consumption or use of the product in mind, but also the entire process of acquiring, owning, and even troubleshooting it.

An important concept in UX design is the process by which users form experiences. When a user first encounters a product, a momentary impression is formed. This momentary impression evolves over time, typically as the product is used throughout a period. In this process, the user’s perception, action, motivation, and cognition integrate to form a memorable and coherent story: this is what we call the user experience. This process elicits emotional responses, which largely determine whether the experience will be considered positive or negative.

UX designers, or designers that are aware of the process of experience formation, seek to deliberately create and shape the factors influencing the process. To do this, a UX designer will consider the Why, What and How of product use. The Why relates to the users’ motivations for adopting a product, whether they relate to a task they wish to perform with it, or to values and views associated with the ownership and use of the product. The What addresses the things people can do with a product—its functionality. Finally, the How relates to the design of functionality in an accessible and aesthetically pleasant way. UX design starts from the Why, then determines the What and finally the How, in order to lead to products that users can form meaningful experiences with.

For your convenience, we’ve collected all UX literature that deals with User Experience (UX) Design. Here’s the full list: