Mental Models User Experience (UX) topic overview/definition

Literature on Mental Models

Here’s the entire UX literature on Mental Models by the Interaction Design Foundation, collated in one place:

All literature

Mental models

Ch 23: Mental models

The proposition that people rely on mental models was first put forward by the Scottish psychologist Kenneth Craik in 1943. In his book The Nature of Exploration (Craik 1943), he wrote that the mind constructs "small-scale models" of reality that it uses to reason, to anticipate events and to underlie explanation. Mental models constructed f...

Book chapter