The Importance of Emotional Intelligence in UX
For years the field of UX has focused on methods, methodologies, techniques, artifacts, and deliverables. We have learned, however, that truly successful UX is not just about the work. The ability to interact, relate, and exchange with team members, stakeholders, clients, and leadership has proven to be even more important in some cases. For these reasons, the importance of soft skills (and more specifically, emotional intelligence or EQ) has become increasingly critical.
You'll learn:
- The challenges and issues EQ can help you overcome as a UX professional.
- How EQ can impact your projects.
- How EQ helps optimize relationships with stakeholders and teammates.
- The benefits EQ in personal and professional growth.
- Key EQ red flags that serve as identifiers for self growth or in one's teams.
You’ll leave this Master Class with a sound understanding of EQ, its role in UX and its importance to practitioners and the discipline-at-large.
Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.