Live and On-Demand Webinars by Design Leaders
Learn from Global Design Leaders
Get advice and insights from design masters through our webinar series.
Past Master Classes
Catch up on previous Master Classes you missed by watching them on demand.
Win Clients, Pitches & Approval: Present Your Designs Effectively
You’ve spent days pouring your heart and soul into the perfect design solution. Your slides are beautiful and elegantly crafted. Now, all you have to do is present and get buy-in from the decision-makers. Even though you believe in your work, convincing others is still a challenge. How do you present your work effectively to gain executive approval? Join our upcoming webinar and learn how to use convincing, evidence-based presentations to earn executive approval and your team’s support. You’ll learn how to: • Gain trust and buy-in from stakeholders and executives • Rally your team around your solution • Persuade others to commit the resources you need • Influence executive level decisions No matter where you are in your design career, effective presentation skills will always give you an advantage. When you learn to present your work with the right balance of proof and persuasion, you can win over your stakeholders and get recognized for new opportunities. Join our Master Class and acquire this timeless, all-important skill today! By Todd Zaki Warfel, Author, Speaker and Leadership Coach
How To Design Experiences for AI
Artificial Intelligence (AI) has already begun to take the world by storm. Yet, in the design world, it's often misunderstood and underutilized. AI offers the potential to solve problems at an unprecedented scale. But to provide solutions to product users, **AI requires human insight that is rooted in empathy**. That’s where user experience (UX) design comes in. Join this IDF Master Class to discover how working with AI can transform both your career prospects and the experiences you design. You’ll learn: - Key terms and concepts UX designers must know to work with AI - Case studies of how UX empowers AI in the real world - How to work with engineering teams on AI projects - How to begin your first AI-based UI/UX project - How and why you should play a role in training an AI - How to adapt your design process for AI You’ll learn from **Greg Nudelman’s** 20+ years of in-depth experience as a designer and strategist for AI-based applications. By learning how to train and leverage AI in your work, you can **gain in-demand technical and practical skills**, and become highly employable. 77% of today’s devices already use some form of AI, and 84% of global organizations believe that AI will give them a competitive edge. There’s already a strong business case for AI and the technological capabilities to support it. So, when you develop AI-specific UX design skills, you develop a strong competitive advantage for the future. By Greg Nudelman, Principal and Director of UX, DesignCaffeine
Disruptive Design: Is your UX future-proof?
When technology evolves exponentially and new paradigms of interaction emerge each day, UX (user experience) design needs to keep pace with these innovations. **As a UX designer, how can you determine which technologies are worth preparing for? ** Join this IDF Master Class to learn how design and disruptive technologies go hand-in-hand, and what you can do to remain relevant in an ever-changing industry. You'll learn: - The new technologies that dominate the landscape today - How to follow and interpret tech trends - How to adapt your user research methods to new technologies - How to up-skill and prepare for the future of design You'll learn from Kevin Bethune's 20+ years of experience in the intersection of design, business and engineering. Mastering **an interdisciplinary skill-set and mindset can give you an edge in the industry** and place you ahead of the competition. You'll benefit from Kevin's own insights about how designers can maximize their impact by working effectively with business and engineering teams. Register today to join hundreds of professionals at this live Master Class! Even if you can't attend the live session, register to get a recording afterwards. Ideal for UX designers, engineers and product managers alike, this IDF Master Class will give you an expert perspective on how to future-proof your skills. By Kevin Bethune, Founder, dreams • design + life
Design with Data: A Guide to A/B Testing
How do you know your design choices *actually* improve the user experience of your products and services? You shouldn’t rely on your instincts alone—**you need to look at the data** to determine how effectively your designs contribute to core business metrics. And this is where A/B testing (also known as split testing or multivariate testing) comes in. In this IDF Master Class, you’ll learn: - What A/B testing is and how it goes hand-in-hand with user experience (UX) design - How to get started with A/B testing in your work - How to interpret and use the results of your A/B tests - Practical examples of A/B testing in action You’ll gain insights from Zoltan Kollin’s 10+ years of experience as a UX designer and educator. What’s more, you’ll learn practical tips and real-world examples which you can apply in your own work. **A/B testing has rapidly grown to become one of the most in-demand skills in a designer’s toolkit**, so you can make yourself even more employable when you master these all-important skills. Register today to join hundreds of professionals at this live Master Class and do just that! Even if you can't attend the live session, register to get a recording afterwards. Whether you’re new to UX design or are looking to improve your career prospects, this IDF Master Class is a great chance to upskill yourself and gain practical knowledge of A/B testing. By Zoltan Kollin, Design Principal at IBM
Going from UX to Service Design
If you want to improve customer experience, you can no longer focus on just design and usability. Service design has to play a part. According to research, the most customer-centric organizations today grow 43% more than their peers each year. The secret to their success is the fact that they think beyond user experience (UX) to design seamless positive experiences for their customers at every single touchpoint. In other words, they utilize service design. In this IDF Master Class, you will learn: - What service design is - How to practically apply service design in your work - Why you should consider a career in service design - How you can transition into a service design role You'll gain insights from Frank's 20+ years of experience designing high-value services and products and learn how to use a systems-thinking approach to design clutter-breaking customer experiences. What's more, you'll learn tips and tools which will help you maximize customer retention (and profits) through the use of service design. Whether you're new to user experience (UX) design or are looking to expand your career prospects, this IDF Master Class is a great chance to upskill and prepare yourself for the fast-growing field of service design. By Frank Spillers, CEO at Experience Dynamics