User Stories User Experience (UX) topic overview/definition


User Stories: Concept Definition

User stories are representations of small instances in peoples’ lives. They are a type of scenario used in design processes to enable a designer to empathize with a user and, from there, generate ideas that fit into the user’s life. Rich in trivial details, such as activities, thoughts, and emotions, user stories can be presented through different media.

In order to create user stories, a rich fund of information is needed on the users’ lives. A designer or design team can only obtain this by conducting qualitative research. Observations, contextual interviews, and other ethnographic methods are typically used in the research process. Users can also be asked to create their own personal stories actively—doing so after being provided with a probes kit. Such kits hold a variety of materials and assignments that the users can complete over the course of a week so as to capture their experiences from their own perspectives—and in context—for the designer. When all information from multiple users is gathered, the designer selects the most relevant insights for the design problem, and then merges these into cohesive user stories. They can be represented as written stories, visualized storyboards, or short movies.

In a design process, stories are what designers use to help them empathize with the target groups. These also serve as inspiration when designers are creating solutions that fit into their users’ daily activities. They can be used alongside personas or integrated with them. Understanding just how much closer user stories bring the users’ world to the drawing board is key for any designer whose aim is to fine-tune a product that will consistently latch with the users’ needs on a daily basis.

For your convenience, we’ve collected all UX literature that deals with User Stories. Here’s the full list: