Expectations User Experience (UX) topic overview/definition
Literature on Expectations
How to Clarify Your Expectations of Gamification Projects
Gamification is not a miracle cure for all your product’s woes. It’s not possible to take a lousy process and sprinkle on some game elements and make it fantastic. Similarly, you cannot become so reliant on gamified ideas that you obscure the original purpose of the product. Setting expectations of what you can and what you cannot achieve throug...
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