End User Development User Experience (UX) topic overview/definition
Literature on End User Development
Ch 10: End-User Development
Computer users have rapidly increased in both number and diversity (Scaffidi et al 2005). They include managers, accountants, engineers, home makers, teachers, scientists, health care workers, insurance adjusters, salesmen, and administrative assistants. Many of these people work on tasks that rapidly vary on a yearly, monthly, or even daily bas...