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Don’t Know Where to Start?

Become a great User Researcher with 10 courses in 3 parts. As a User Researcher, you ensure your team creates products that are relevant to your users. Through this learning path, you’ll learn the best practices of user research and how to make your research matter in your organization.

  1. Foundation (2 courses)

    These foundation courses provide an excellent introduction to UX design and are recommended for everyone.

  2. User Researcher Beginner (5 courses)
  3. User Researcher Advanced (3 courses)

Too Busy For a Full Course?

Try our on-demand Master Classes instead! In just 60 minutes, you can learn directly from design experts about a variety of topics!

Stay updated, stay inspired—even if you’re short on time.

Continuous Product D

Continuous Product Discovery: The What and Why

Conventionally, product discovery occurs at the start of building a new product, or as part of big, standalone projects. This is usually a way to **validate** the team’s assumptions and decisions, rather than a way to **discover** where product development ought to start from. Many of us are still **stuck in a project world**. We do research to **kick off** a project, we usability test right before we hand off to engineers, and our primary means for experimenting is a/b testing. [[video:1154]] These methods are better than nothing, but **the best product teams are shifting from a project mindset to a continuous mindset**. Continuous product discovery aims to shift research into a **customer-driven process**, where product design teams work with customers to **co-create** their products. This involves breaking down user research into **small, more frequent activities** that product teams can undertake on a regular basis. In this 1-hour Master Class webinar with **Teresa Torres**, you’ll learn: - The key differences between project-based discovery and continuous discovery - How to give your team a clear benchmark to aspire to - How to define a realistic frequency and scope for research - How to apply the outcomes of your research towards continuous improvements - Examples of how continuous discovery has helped real product teams Continuous discovery is possible across various **industries**, in product teams of all **sizes**, and against many types of **constraints**. You’ll discover how to **craft an approach that works best for your team**—whether you want to start small or go big, you’ll **unlock incredible advantages for your product** when you practice continuous discovery. Even if you cannot attend this webinar live, **register to get access to a recording** that you can watch anytime afterwards! By Teresa Torres, Author and Product Discovery Coach
How To Design Forms

How To Design Forms Like An Expert

In the digital world, forms are everywhere. Whether you’re designing an online shoe store or creating a virtual banking interface, **forms represent the focal point through which your users interact with your product**. Yet, despite their importance and their ubiquity, users rarely like filling forms out. It’s hard to blame them, after all, websites and apps go wrong with form design all too often. Having outstanding user experience across your website will not give you real business results if you ignore the UX of your forms. In other words, the forms you provide will play a critical role in turning a casual browser into a customer. In fact, research indicates that **bad forms are the #2 reason why digital products lose customers**! In this Master Class webinar, you’ll crack the code behind successful and effective form design. You’ll learn: - Why users usually hate forms - Common usability issues with forms - How to make your forms easy to use - How to improve the completion rate of your forms - How to use forms to create user delight - How to handle and prevent errors in forms - How to avoid dark patterns in forms You’ll learn from **Zoltan Kollin’s** 10+ years of experience as a UX designer and educator, and you’ll gain **practical, easy-to-apply strategies** to improve the UX and success of your forms. That’s right—**a successful form is a win-win situation**, because it will help elevate the UX of your product and generate real business results and revenue. By Zoltan Kollin, Design Principal at IBM
Design For Agile: Co

Design For Agile: Common Mistakes And How To Avoid Them

The Agile approach emerged when conventional product development processes were too slow, rigid and laborious to keep up with business and market needs. Over time, Agile grew wildly popular and **fragmented into many different methodologies**, and as a result, Agile processes **vary widely from company to company**. Moreover, a glut of consulting firms and certification programs have further muddied the waters when it comes to defining—or even describing—what Agile is. [[video:1149]] Maybe **you’re a designer** who wants to learn how to work well in an Agile team. Or maybe **you facilitate an Agile process** and you want to learn how to integrate UX with it effectively. Or, maybe **you work in a tech role** on cross-functional projects, or perhaps, **you’ve had bad experiences** working with teams that called themselves Agile. Whichever the case, you’ll need to know **which Agile-oriented team structures can create the best environments for design**, and how you can integrate design into various Agile variations. In doing so, you’ll also encounter **anti-patterns that can make Agile very difficult**, and how you can avoid them to create a healthier, happier product development process. In this Master Class webinar, **Laura Klein** will show you: - Why companies don’t always reap the expected benefits from their **big Agile transformations** - **Common anti-patterns** in Agile, how to avoid them, and how to correct them - Related methodologies like **Lean Startup, Kanban, Extreme Programming**—and how they can integrate with UX processes - How to **adjust your design and research processes** to fit comfortably with Agile environments - **Practical design techniques** that you can use in most Agile variations - Where **Agile and UX deliverables** differ from each other—and where they don’t Through this Master Class webinar, you’ll understand what Agile is supposed to be, and how to recognize when it isn’t working like it’s supposed to. You’ll connect this knowledge with familiar design and research processes, thus preparing yourself to work comfortably with a wide variety of product development teams and processes. This Master Class webinar is **best suited** for: - **Experienced designers** who want to expand their skillset - Anyone with a background in **tech or product development** - **Product Managers** who wish to improve Agile processes - **Engineers and developers** who want to learn how Agile projects can integrate with UX Even if you cannot attend this webinar live, **register to get access to a recording** that you can watch anytime afterwards! By Laura Klein, Principal - Users Know and Senior Design Educator - IxDF
How To Successfully

How To Successfully Change Your Career To UX Design

If you’re considering becoming a UX designer, congratulations! You’ve stumbled upon a career path that will **fulfill and reward** you. Not only can you make a positive impact on the world through great user experience, you can also set your career on a trajectory to new heights. However, **it can be challenging and confusing to figure out how to start changing your career to UX design**. A simple web search to this effect will return hundreds of millions of results, including countless articles and resources, each one claiming to have the best advice for budding UX designers. As the saying goes, well begun is half done. So if you’re changing your career to UX, it’s important to **choose the most appropriate strategies for your goals**. To help you start strong, we’ve partnered with **Cory Lebson**, author of *[The UX Careers Handbook](https://uxcareershandbook.com/)* and experienced UX consultant. In this Master Class webinar, you’ll learn: - Frameworks for understanding UX skills and jobs - How to choose what kind of UX professional to be—a consultant or in-house designer, generalist or specialist, freelancer or full-time employee - Which fields or job roles do people commonly move to UX from - What kind of jobs to target while making a move - Whether a specific academic field of study or specific UX degree matters - Whether you can reframe what you do now as UX - How to build your knowledge resume, portfolio and experience before you have a UX job - The critical value of storytelling as a UX professional and as a job search framework - How to reframe your online brand and online presence as a UX professional - Where to meet and network with UX professionals - The value of volunteering your time for UX causes Cory has—literally—written the handbook on switching your career to UX. Besides his own extensive experience in the field, **Cory has helped aspiring UX designers to begin their dream careers for years**. With his advice, no matter where you are on your journey in UX design, you can **improve your prospects and set yourself up for success**. Even if you cannot attend the webinar live, **register to get access to a recording** that you can watch at your convenience! By Cory Lebson, Principal and Owner - Lebsontech LLC
How To Use Card Sort

How To Use Card Sorting For Better Information Architecture

Card sorting is a popular and useful tool to uncover the most **intuitive ways to group and structure information** in an interface. It’s a tried and tested technique that’s easy to carry out and brings rewarding insights into how users process and group information subconsciously. But, for a card sorting session to give you usable, relevant insights, it has to be done right. An improper card sorting session can result in inconsistent observations or insights without enough meaning. Moreover, there are **multiple approaches** to card sorting, and depending on your goals, you should choose the right one. In this Master Class webinar, you’ll take an in-depth look at **the best ways to plan, run and analyze a card sort**. You’ll learn from **Donna Spencer**, who is an expert in card sorting and has published books on the topic. You’ll discover: - When (and when not) to use card sorting - How to set goals for a card sort and structure it to achieve those goals - How to interpret and analyze results - What unusual things to expect in the results - How to apply the results to an information architecture design process [[video:1130]] With card sorting, you can use **real user insights** to group information more intuitively. Through card sorting, you can create information architecture that aligns with **how users naturally process and group data**, making your product much more user-friendly. This valuable skill can help **make you a better UX or UI designer**—and in this Master Class webinar, you’ll learn card sorting from Donna, who is one of the **foremost experts** on the topic. Even if you cannot attend the webinar live, **register to get access to a recording** that you can watch at your convenience! By Donna Spencer, Author, Speaker and Design Consultant
Harness Your Creativ

Harness Your Creativity To Design Better Products

Have you ever felt stuck in a rut at work? Ever worried that you weren't as creative as your colleagues or peers? Given up on a creative interest because you felt you weren't cut out for it? If you're like most people, you've probably felt at least one of these sentiments at some point—and that's because there's a common misconception that creativity is something you have to be born with. The good news is that like with most skills, **you can learn to be creative**, practice your creativity, and ultimately, harness it to design great products! When you train your mind to be creative, you will change the way you perceive the world, understand problems and visualize solutions. In this Master Class webinar, world-renowned HCI professor and creativity expert **Alan Dix** will teach you **how to be creative on demand!** You'll learn: - Practical techniques to continuously generate new ideas - How to create both mental and physical spaces for creative thinking - How to manage your time to create dedicated time for creativity - Hands-on methods you can use to help your team ideate better - Useful methods to infuse creativity into your daily design practice This **design-focused** study of creativity is based on Alan Dix's **30+ years** of research and practice in creativity. This is your chance to learn his go-to methods for creative thinking. As one of the foremost authors and thinkers in Human-Computer Interaction, Alan's work weaves creativity with practical design experience, making his insights unique and highly relevant to the design community. So watch the Master Class webinar and take control of your creativity—and your career! By Alan Dix, Professor, Author and Creativity Expert
How To Prepare For T

How To Prepare For The Future Of Mobile UX

It’s estimated that there are over 3.5 billion smartphone users in the world as of 2020. To put that in perspective, the entire population of the world is estimated at 7.8 billion people—which means **the market for mobile stands at almost half of the entire global population**. The business case for investing in mobile UX is self-evident, and yet, mobile UX is often misunderstood. To complicate matters, the definition of “mobile” is getting increasingly fuzzier. Many new PCs are touch-enabled, and convertible Tablet PCs have been popular for years. In many parts of the world, mobile is quickly replacing PCs as the primary device of use. So, as designers, how should you begin to distinguish between mobile and desktop? More importantly, should you even make such a distinction? **With mobile devices evolving rapidly in scope and penetration, mobile UX must keep pace.** The rapid pace of change means that the principles and heuristics used to guide mobile UX design can quickly become obsolete. In other words, when it comes to mobile UX, you should always design for the future. And who better to walk you through the future of mobile UX than **Steven Hoober**, the expert who literally [wrote the textbook](https://www.oreilly.com/library/view/designing-mobile-interfaces/9781449318451/) on designing mobile interfaces! In this Master Class, Steven Hoober will explain: - Why mobile matters - Why mobile is different - Technical approaches to mobile UX - The role of messaging in mobile UX - Privacy considerations unique to mobiles - The impact of mobile on search and browsing - Guidelines for mobile design - How to factor network speed and latency into mobile design Steven is one of the foremost experts on mobile design and derives many of these insights from his **ongoing research into touchscreen usage**. Through this Master Class, you can benefit from his decades of expertise in the field—and participate in a **live Q&A** with him at the end! If you cannot join the live broadcast, **register and you’ll receive a recording** to catch up with the complete session. By Steven Hoober, President - Design, 4ourth Mobile
Behavioral Design: C

Behavioral Design: Create Engaging Products with Behavioral Science

Behavioral science already plays an important role in shaping government policy and public services around the world. Insights from behavioral science help frame **policies and services that match inherent behavioral patterns in people**. This creates proven results in the form of greater citizen engagement, higher revenue collection and positive shifts in social and individual behavior. Better engagement, higher revenue and positive behavioral shifts are the most common goals UX designers aim to achieve as well. So, it’s easy to see why **behavioral science can help you create better, more successful products as a designer!** In this Master Class webinar, **Susan and Guthrie Weinschenk of The Team W** will show you how to apply insights from behavioral science into your real-world UX projects. You’ll discover: - The **latest research** on what grabs and holds attention - How people make **decisions** - How **context** affects behavior - What **motivates** people to take action - How to use **grouping and partitionin**g to influence behavior - Why **social interaction** is so critical to design - **Generational differences** in mental models and how to design for them This Master Class webinar features the latest research in brain and behavioral sciences, behavioral economics and decision making. Susan and Guthrie will show you how to **apply this research to engage, encourage and persuade the users of your products and service**s. Discover valuable and actionable research that can **improve your work in UX, tech, service design, marketing and business strategy**. Even if you cannot attend the webinar live, **register to receive a recording** to watch at your convenience. Spots are limited, so reserve yours today! By Guthrie Weinschenk, COO, The Team W, Inc. By Susan Weinschenk, Chief Behavioral Scientist and CEO, The Team W, Inc.
How (and When) To Ru

How (and When) To Run A Design Sprint

To make strategic decisions in a project, it’s extremely valuable to involve different stakeholders and develop well-rounded perspectives for those decisions. But as the saying goes, too many cooks can spoil the broth. The more stakeholders you involve, the longer it can take to arrive at a consensus and make important decisions. **So how can you strike a balance between involving the right people and making quick, definitive decisions?** [[video:1150]] Enter, the **Design Sprint**. A battle-tested process that expedites decisions without losing out on those all-important cross-functional perspectives. With a carefully selected team of the right experts, you can solve problems, collaborate, create and test the results of your collective efforts—*over just 5 days!* **John Zeratsky** co-created the original Design Sprint at Google Ventures. In this 1-hour Master Class webinar, you’ll learn directly from him as you discover: - The background and history of the Design Sprint - A detailed step-by-step overview of the process - Real examples and case studies - When and how you should run a design sprint Learning how to facilitate and run design sprints can be incredibly valuable for your skill set and career. You can bring immense value to your projects by helping your team to make better decisions faster. In this webinar, you’ll learn how design sprints can help you d**evelop new features, create marketing plans, get actionable insights and much more**. Even if you cannot attend it live, **register and you’ll receive a recording** to watch at your convenience! By John Zeratsky, Designer, Author, Investor and Co-Creator of the Design Sprint
How To Remove Bias F

How To Remove Bias From Your Products

The world of interaction design is characterized by a “solving” culture. Designers are transfixed by solutions. Sometimes, a design begins with an idea for a solution, which is then connected backwards to a shallow problem. Additionally, in the quest to generate solutions fast, we assume we know what people are trying to accomplish, and we design from our own perspective rather than theirs. Ironically, this solution-hungry approach creates harmful interactions, because it’s dangerous to believe in the myth of the “average user” and a one-size-fits-all solution. To prevent this, **we need to change how we approach user problems**. We need to pay better attention to people’s thinking as they pursue a variety of purposes, with unique moods and contexts, so that our products can provide less harmful support to people who may turn to them. In this Master Class webinar, you’ll learn about: - The research theater - The problem space vs. the solution space - Types of empathy and how to apply them - How to recognize different kinds of research tools for knowledge creation - How to connect the areas of research your organization values - The difference between a user & a person with a purpose - How to listen deeply to people, as well as to your stakeholders, to develop trust and get past surface understanding The result? You can **create new solutions that truly support people in nuanced ways, and move in a direction that your competitors couldn't imagine!**. Join the growing tide of design professionals who choose to be intentional, clear-eyed explorers of the people they support. **Become a better designer** by letting other perspectives in and recognizing where your own biases, and those of your stakeholders, have accidentally contributed to harmful interactions. Even if you cannot attend this webinar live, register and you’ll automatically **receive a recording** after the broadcast! By Indi Young, Researcher, Author, Speaker and Coach
21st Century Design

21st Century Design with Don Norman

*Don Norman earned the epithet “Grand old man of UX design” for no small reason. Not only was he among the first users of the terms “User Experience” and “Cognitive Engineering”, but he introduced the concept of affordance into design and is one of the developers of what we now call “Human-Centered Design”. Today, he continues to push its boundaries through his research. This Master Class webinar is an unparalleled opportunity for you to learn from his lifetime of expertise at the cutting edge of design. After all, who better to guide you through the future of UX than the person at the forefront of both its past and future!* **What You'll Learn from This Master Class** [[video:1152]] In today’s hyper-connected world, technology is a driving force that shapes human development, geopolitics, ecology, the economy and much, much more. From the corridors of power to the cafés we unwind in, **our collective reality is shaped by innumerable technologies, products, and services**. This makes the 21st century an era where the power and potential of design is unprecedented. Never before has technology meshed with our world at so many levels, areas and dimensions – to the point where it’s all too easy to take these shifts for granted and overlook the vital dynamics behind them. It takes a special kind of discipline and talent to **navigate this flux-like reality and achieve true innovation**. The 21st century poses many new challenges and opportunities. New **advances** in technology will allow both new artifacts, new ways of communicating and collaborating, and **powerful new tools** to aid in creating appropriate solutions. At the same time, there is a renewed sense that the standard way of doing things is **bad for the environment**, bad for the many existing **native and indigenous cultures**, and harmful to the many who suffer economically and by the multiple racial **prejudices and class differences** across the societies of the world. So, to solve the chaotic complexity that characterizes the 21st century, **designers are the final piece of the puzzle**. Design is a set of methods and a way of thinking that can be applied to virtually every discipline and problem. Each particular problem requires the knowledge from many different fields: from economics, the social and behavioral sciences, engineering, management, environmental science, and the life and health sciences. The field of Human-Centered Design adds the intense focus upon the needs and capabilities of the people who will be the recipients of the results. **The future approaches will involve less top-down dictates by the design community and more bottom-up development, where community members are co-designers and the design professionals and subject matter experts are facilitators and mentors**. This is a new future for design, one that allows the field to address some of the most critical societal needs of the 21st century. However, most designers wrongly believe that creating a pleasing product or service is the most they can hope for – and that meaningfully influencing our planet is a matter of luck. **How can we, as individual designers hired by corporations and clients, make any impact on the world at large?** This Master Class webinar with Don Norman will address many of these big issues. You’ll learn: - What design in the 21st century is - Why designers are particularly well equipped to help reach the UN’s 17 Sustainable Development Goals - Why design – and designers – can be considered harmful - Why designers are especially suited to lead complex projects tackling major global challenges - What designers essentially need to know to handle major environmental and humanitarian problems - and much, much more! Register for the Master Class webinar to avail this one-of-a-kind opportunity to learn first-hand from Don Norman. Even if you cannot attend the session live, **register and you'll receive a recording** to watch later. By Don Norman, Director - Design Lab, University of California, San Diego. Co-Founder, Nielsen Norman Group
How To Design Experi

How To Design Experiences for AI

Artificial Intelligence (AI) has already begun to take the world by storm. Yet, in the design world, it's often misunderstood and underutilized. AI offers the potential to solve problems at an unprecedented scale. But to provide solutions to product users, **AI requires human insight that is rooted in empathy**. That’s where user experience (UX) design comes in. Watch this Master Class webinar to discover how working with AI can transform both your career prospects and the experiences you design. You’ll learn: - Key terms and concepts UX designers must know to work with AI - Case studies of how UX empowers AI in the real world - How to work with engineering teams on AI projects - How to begin your first AI-based UI/UX project - How and why you should play a role in training an AI - How to adapt your design process for AI You’ll learn from **Greg Nudelman’s** 20+ years of in-depth experience as a designer and strategist for AI-based applications. By learning how to train and leverage AI in your work, you can **gain in-demand technical and practical skills**, and become highly employable. 77% of today’s devices already use some form of AI, and 84% of global organizations believe that AI will give them a competitive edge. There’s already a strong business case for AI and the technological capabilities to support it. So, when you develop AI-specific UX design skills, you develop a strong competitive advantage for the future. By Greg Nudelman, Principal and Director of UX, DesignCaffeine
How To Deal With Peo

How To Deal With People Who Don't Get Design

Have you ever found yourself explaining what you do as a UX designer over and over again? Ever had to correct a misinformed colleague who thought you make images look pretty with Photoshop? Ever felt frustrated at being consulted only after major product decisions were made? Even though UX Design is no longer a new or unknown term, in traditional organizations and development teams alike, **people can be unclear about what exactly a UX designer does, what their unique skills are, or where exactly they fit in.** As a UX designer, this means that you need to fight extra hard to make a case for your own work, and educate your colleagues about the role and importance of UX design. In this Master Class webinar, discover how as a designer, you can get—and keep—a seat at the table for every big business and product decision. You’ll learn: - How to identify and anticipate obstacles to UX design in your company - How to elegantly manage false expectations about UX design - How to align your design practice with the organization’s strategy - How to work more seamlessly with non-design teams - How to fight common misconceptions about UX design within your company This Master Class webinar is taught by **Morgane Peng, Design Director at Societe Generale**. Morgane made a career transition **from finance to UX design**, driven by the urge to improve the badly designed enterprise software she encountered when she worked in finance and consulting. Currently, she leads design teams at a 150-year-old banking company, and based on her experiences, she will share with you humorous and useful tips on how **you too can carve a niche for UX design, no matter the size or age of your organization!** With Morgane’s help, you can spend more time doing the creative work that you love, and less time fighting to get taken seriously as a UX designer. By Morgane Peng, Design Director at Societe Generale
How To Conduct Effec

How To Conduct Effective User Interviews

To design a delightful product, it isn’t enough to have your user in mind—*you need to truly know your user’s mind*. And the most effective way to achieve this is through user interviews. User interviews are extremely useful at answering many different kinds of questions that emerge during—and even before—the design process. This makes them one of the most popular user research methods in practice. While user interviews do offer a chance to chat with your users, your interview session should not devolve into just a casual conversation. Instead, to conduct truly effective user interviews, you should treat them like a scientific exercise—with careful planning and systematic execution. Watch this Master Class webinar for an in-depth guide to user interviews. You’ll learn: • What user interviews are and why they are important • When you should conduct a user interview • How to prepare yourself and your team for a user interview • How to effectively conduct a user interview • How to analyze and use findings from user interviews You’ll learn how to carry out your own user interviews with valuable insights from **Joshua Seiden’s 20+ years of design leadership**. His expertise in Agile and Lean UX will help you refine your user interview methodologies. From this Master Class webinar, you'll learn how to optimize your user research methods to deliver insights in the most efficient way possible. By Joshua Seiden, Co-Author of Lean UX and Founder of Seiden Consulting
UX Magic: Achieve 10

UX Magic: Achieve 10X Better Designs Through Semantic Interaction Design

Do you know how much cognitive load your design ideas will place on the user even before you sketch out the first screen? If the cognitive load of your design is too high, users will find your product difficult and unpleasant to use. It's possible to measure cognitive load in a usability lab, but by then it is usually too late and too expensive to fix the underlying problems. The solution? You need to know how much cognitive load your users will face and mitigate it at the beginning of your design projects. In other words, the intent to minimize cognitive load should guide your design practice from the very start. In this Master Class, Daniel Rosenberg introduces Semantic Interaction Design, a revolutionary method that spans all the way from core conceptual models to the deployment of applied game theory techniques to create optimal experiences for users. You'll learn: - How cognitive science lends itself to Semantic Interaction Design - Real examples of the benefits and success of this new approach - How to convert product requirements into initial UX designs 10X faster - How to design with higher initial quality - The 4-layer UX framework that unifies UX grammar, presentation, flow and game theory - How this method incorporates data driven business decisions to guide product success This Master Class is based on Daniel Rosenberg's book [**UX Magic**](https://www.amazon.com/UX-Magic-Daniel-Rosenberg/dp/1708061614), which explores how designers can transform product requirements into rich experiences. You'll learn how to maximize the efficacy of your design using the smallest number of screens and flow steps. The result? You'll design experiences that are intuitive and enjoyable for the user, resulting in sustained success for your product. Forget the “fail early, fail often” myth of trial and error UX design. Professor Rosenberg will show you a proven recipe for getting it right on the first try! By Daniel Rosenberg, UX Professor, Designer, Executive and Early Innovator in HCI

Upcoming Live Master Classes

A Guide To Hassle-Free Designer-Developer Collaboration

Photo of Szymon Adamiak
Szymon Adamiak, Co-Founder, Hype4 Mobile

Designers and developers share a common goal—to do what’s best for the user and for the business. But the day-to-day realities of their collaboration aren’t so clear-cut and idyllic.

Ask any designer or developer and they’ll tell you of bad experiences they had working with “the other side”. So let’s face it: when designers and developers work together, conflicts, friction and mutual struggles do occur. But why does this happen, and what can you do to mitigate them?

While there's no single solution, surprisingly simple things like improved processes, diligent practices and empathetic communication can go a long way in improving collaboration.

In this Master Class webinar, Szymon Adamiak of Hype4 shares his top tips for smooth designer-developer relationships, based on years of working as a front-end developer with teams of designers on various projects. You’ll learn:

  • How to communicate better—whether you’re a designer or a developer
  • The questions developers want to ask designers (but rarely do)
  • The questions designers want to ask developers (but rarely do)
  • Best practices for file handoff, naming conventions, exporting, responsive design, viewports and more
  • How to define and communicate priorities and ease of implementation
  • How and when to involve developers in the design process
  • What designers can provide to speed up development

Whether you're a designer or a developer, with these learnings, you can approach the dev-design hand-off with more confidence and positivity. Not only will applying these strategies help you and your colleagues face fewer problems in the collaboration process, but you’ll succeed in earning the admiration and respect of colleagues even in the other team.

Even if you cannot attend the webinar live, register to get access to a recording that you can watch anytime afterwards!

Learn more
Webinar starts in

04:00 PM (UTC +00:00)

How To Balance Remote and In-Person UX Work

Photo of Cory Lebson
Cory Lebson, Principal and Owner - Lebsontech LLC

UI/UX design is a field that adapts and translates well to remote work environments—especially compared to many other disciplines. That could be why interest in UX careers grew significantly during the COVID-19 pandemic, when localized or office-based jobs were at higher risk.

But can UX be done truly and fully remotely? When UI/UX teams were compelled to move all their processes online, there were drawbacks to remote UX that emerged as common pain points. In UX Research in particular, a complete absence of in-person research opportunities were difficult for teams to adjust to, and sometimes, it led to compromised research outcomes.

As the world returns to a new version of normal, across domains, remote work is slowly being replaced by hybrid work environments. And while this is a new shift for professionals in all domains, it represents a unique opportunity for designers. That’s because UI/UX design can benefit significantly from hybrid working formats—provided that designers know how to balance remote and in-person activities.

In this Master Class webinar, Cory Lebson will show you exactly how to strike this balance.

You’ll learn:

  • The current state of in-person vs remote UX work in the industry
  • How considerations change based on the nature and location of your role
  • How to approach remote UX research
  • How to approach remote UX design
  • How to prepare for the near future of UX work

Not only will this help you navigate the changing landscape of work more effortlessly, you’ll develop greater control and flexibility in your career; you’ll develop the confidence you need to carve out the appropriate working environment for your goals and aptitude.

Even if you cannot attend the webinar live, register to get access to a recording that you can watch anytime afterwards!

Learn more
Webinar starts in

04:00 PM (UTC +00:00)

Survival Metrics: Getting Change Done In An Agile and Data-Informed Way

Photo of Adam Thomas
Adam Thomas, Technologist, Speaker and Writer

When you’re working on a product, how do you decide when you should pivot?

Have you ever been in a situation where a launch has gone horribly and you have that sinking feeling that everyone knew it was going to go badly, but just didn’t know how to say it?

Being an agent of change in an organization, especially one where a product launch is underway, is hard. Often, the idea of understanding WHEN something fails and HOW to move forward when it does, escapes teams. There isn’t a shared language that helps them figure this out.

This leaves teams holding their ideas and opinions close to the chest. The fear: an unsure environment and unclear data will make their insights useless. The result: A forced normalcy, “business as usual,” where everyone smiles on Zoom even while they know that initiatives are headed to disaster.

Enter Survival Metrics, a framework that helps teams use what's important to the company (think - “values”) and operationalize them as metrics that make change much easier and more achievable.

In effect, Survival Metrics will give you a dashboard-like artifact that is understandable to various teams inside of your organization. This in turn gives you clearer action steps, makes values very clear, and produce incentives that will help you pivot in a fast, agile, and data informed way.

In this Master Class webinar by Adam Thomas, you’ll learn: How to identify Survival Metrics How to create a communication strategy that is clear to other disciplines How to operationalize that communication strategy with Survival Metrics How to iterate those metrics through your retrospectives

Through this webinar, you’ll learn to define Survival Metrics and use them in your agile environment. You’ll learn how to ask questions to understand the values of other disciplines, prioritize the information you’ve gained through those questions, and then iterate to keep metrics up to date.

Through this, you will empower your own opinions regardless of the organizational climate, and pave the way for your team to share countering perspectives in a data-empowered way.

Even if you cannot attend this Master Class webinar live, register to get access to a recording that you can watch anytime afterwards!

Learn more
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04:00 PM (UTC +00:00)

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  1. Take online courses by industry experts

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  2. Get a Course Certificate

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  3. Advance your career

    Use your new skills in your existing job or to get a new job in UX design. Get help from our community.

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Throughout our courses you’ll find 100+ exclusive templates and guides that help you learn and execute super fast.

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The course certificates I earned helped me prove my newly acquired UX design skills at my place of work. It’s an honor to be part of your organization, and I am looking forward to growing and contributing to the field, thanks to your amazing courses.

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My membership has paid itself about 20 times after getting a pay raise based on my new skills. The education provided by the instructors, designers, and support staff is superb. I have learned so much in such a short time, and all of it has been applicable to my professional goals. Truly, a world class experience.

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Your courses have been life-changing! I have embarked on a new career starting with the courses on your website. I’m grateful to have come across your foundation that will allow me to continue to build my career as a designer without having to spend a fortune and feel the stress on top of what comes with other family responsibilities.

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I’m definitely enjoying the courses so far, and looking forward to learning more. The website is an incredible resource for learning UX design skills and industry best practices. Big thanks for creating such a treasure trove of courses.

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The Interaction Design Foundation is the right place for you if you’re in search for the perfect balance between academic rigor and practical relevance… Sometimes you need more than learning. You need someone to believe in you, because motivation is more important than knowledge. Motivation is what pushes you to learn. Interaction Design Foundation is all about that.

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For a while I had been looking for online interaction design courses and I am really happy I found you guys. You’re doing a great job!

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I became a member of the Foundation to learn specifically about dashboards and to improve my English language skills. But I had a great surprise when I found that I could learn so much more! I always thought that online courses had a very limited grasp in learning, but the way that all the content was structured showed me that it is possible to build really good stuff in this format!

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Interaction Design Foundation offers a fantastic catalog of UX courses. Members can take unlimited courses for free!

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Frequently Asked Questions

How much will I have to pay for the courses?

After you pay for your membership, you can take as many courses as you want with no additional costs. There are no further charges on top of the membership fee.

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With a Professional membership you can take as many courses as you would like, with no further charges. For example, if there are 30 active courses, you can enroll in all 30 courses at the same time and move from one to another as you prefer.

With a Student membership, you can take a maximum of two courses at the same time. You can still take as many courses as you would like – free of extra charges – just as long as you finish or drop them so that you don’t have more than two ongoing courses. 

Can I get my manager to pay for my membership?
Yes! All you have to do is: 
  1. Get approval from your manager (e.g., using the email template below).
  2. Pay with your credit card (either your own or your corporate credit card).
  3. Your invoice will be ready instantly — and we can modify it to meet your manager's requirements.
  4. Our 14-day money-back guarantee protects you and your manager.
Example email for your manager
Dear manager, 

I would like to get reimbursement for my Interaction Design Foundation membership. This membership can benefit our team and company in the following ways:
  1. I can enroll in all the IxDF’s self-paced, online courses (in my spare time), which will help me complete current projects with better results.
  2. I can network with peers from all over the world and find out how others have addressed issues we are currently facing.
  3. I will be able to continuously educate myself on UX topics through the IxDF's courses and eBooks. 
  4. Because of the breadth of educational materials, I will learn how to solve specific design problems.
  5. I want to offer to share the key takeaways from the courses with my team.
PS: To give you some background, the Interaction Design Foundation is an educational foundation comprising the world’s design and UX elite, and you can read more about the foundation at https://www.interaction-design.org/about
I missed the enrollment, and now the course is closed. What can I do?

Don't worry if you missed the course. We will re-run it shortly. One of the reasons we continually open and close courses is in order to control the classroom size.

Networking is a large part of our value proposition, so we want just the right number of people inside the courses. That is also why we display the "XX % percent booked" on our course icons.

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