UX Master Classes

Systems Thinking For Designers: A Practical Guide

Webinar with Erik Stolterman, Author and Professor in Informatics at Indiana University, Bloomington

We are experiencing a radical change when it comes to interaction and interactivity. In this ongoing shift, interaction design and UX are no longer about individual products and services but about the design of systems where a device or product is entangled with many other products and systems.

This emerging reality brings with it unprecedented complexity, but as a designer, it also means you can design new products and services of unprecedented quality. So, how do you do that as a designer? How can you understand and think about complex systems that help you as a designer? And is it even possible to be a good designer in this complex and constantly changing reality?

The answer to all these questions is yes. However, to deal with complex systems, you need a practical way of thinking that can support your design efforts.

In this Master Class webinar, Erik Stolterman, will show you how you can understand and deal with an everchanging reality. Erik is a Professor in Informatics, and author of The Design Way – Intentional Change In An Unpredictable World and Things That Keep Us Busy—The Elements Of Interaction. Through his work, he presents novel and practical approaches to help designers integrate systems thinking into UX. In this 1-hour webinar, you'll learn:

  • Why interaction design and UX are becoming more challenging and complex
  • How interactivity is changing these fields
  • What connects systems thinking with design thinking
  • What you need to know about systems as a designer
  • How to think about and approach complex systems as a designer

In this Master Class, you'll learn how you to handle the repurcussions of an emerging new reality where interactivity becomes entangled and systemic. This will help you keep pace with the evolution of UX design as a discipline.

Even if you cannot attend it live, register to get a recording that you can watch anytime afterwards!


Erik Stolterman
Erik Stolterman, Author and Professor in Informatics at Indiana University, Bloomington

Erik Stolterman is Professor in Informatics at the School of Informatics, Computing, and Engineering at Indiana University, Bloomington. He is also Professor at the Institute of Design at Umeå University, Sweden.

Erik has been studying systems thinking and design practice since the 80s. His main work is within the areas of HCI, interaction design, design practice, philosophy and theory of design.

Erik has published a large number of articles and five books, including Thoughtful Interaction Design (MIT Press) and The Design Way—intentional change in an unpredictable world (MIT Press) and the most recently published Things That Keep Us Busy--The Elements of Interaction (MIT Press, 2017).

Erik also collaborates with organization on how to create and maintain a designerly culture.

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Frequently Asked Questions

Why aren’t the Master Class webinars free of cost for members?

While the Master Class webinars aren’t free, they are open to both members and non-members of Interaction Design Foundation. While non-members pay $50 per webinar, members pay only $5. We charge this nominal fee to cover a few costs associated with producing the webinars, including:

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Charging this small fee goes a long way in helping us cover these costs and enables us to continue to bring you high-quality content with the best experts.

Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
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If you use another email address, our system will not recognize you as a member. As long as you’re using the correct email address as a member, you will receive the special member price.
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I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
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After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.