UX Master Classes

Systems Thinking For Designers: A Practical Guide

Webinar with Erik Stolterman, Author and Professor in Informatics at Indiana University, Bloomington
Watch on demand
Watch on demand
$30 standard price
$30 $3 special member price
Watch now

We are experiencing a radical change when it comes to interaction and interactivity. In this ongoing shift, interaction design and UX are no longer about individual products and services but about the design of systems where a device or product is entangled with many other products and systems.

This emerging reality brings with it unprecedented complexity, but as a designer, it also means you can design new products and services of unprecedented quality. So, how do you do that as a designer? How can you understand and think about complex systems that help you as a designer? And is it even possible to be a good designer in this complex and constantly changing reality?

The answer to all these questions is yes. However, to deal with complex systems, you need a practical way of thinking that can support your design efforts.

In this Master Class webinar, Erik Stolterman, will show you how you can understand and deal with an everchanging reality. Erik is a Professor in Informatics, and author of The Design Way – Intentional Change In An Unpredictable World and Things That Keep Us Busy—The Elements Of Interaction. Through his work, he presents novel and practical approaches to help designers integrate systems thinking into UX. In this 1-hour webinar, you'll learn:

  • Why interaction design and UX are becoming more challenging and complex
  • How interactivity is changing these fields
  • What connects systems thinking with design thinking
  • What you need to know about systems as a designer
  • How to think about and approach complex systems as a designer

In this Master Class, you'll learn how you to handle the repurcussions of an emerging new reality where interactivity becomes entangled and systemic. This will help you keep pace with the evolution of UX design as a discipline.


Erik Stolterman
Erik Stolterman, Author and Professor in Informatics at Indiana University, Bloomington

Erik Stolterman is Professor in Informatics at the School of Informatics, Computing, and Engineering at Indiana University, Bloomington. He is also Professor at the Institute of Design at Umeå University, Sweden.

Erik has been studying systems thinking and design practice since the 80s. His main work is within the areas of HCI, interaction design, design practice, philosophy and theory of design.

Erik has published a large number of articles and five books, including Thoughtful Interaction Design (MIT Press) and The Design Way—intentional change in an unpredictable world (MIT Press) and the most recently published Things That Keep Us Busy--The Elements of Interaction (MIT Press, 2017).

Erik also collaborates with organization on how to create and maintain a designerly culture.

Watch Now

standard price
Watch now

Student, Professional and Company members of the Interaction Design Foundation enjoy a discounted member price:

$30 $3
special member price

Sign up for a membership or log in to save on all Master Classes!

Get A Certificate of Participation

An example of a certificate for Masterclass participation

You’ll get a certificate after every Master Class you attend. Use your Certificate on your LinkedIn to showcase that you got advice and insights from design masters.

Prove to managers and clients that you're committed to upskilling yourself.

Organized by the Interaction Design Foundation

UX Master Classes

Get advice and insights from design masters through our webinar series. Learn more about how we are revolutionizing design education worldwide

Frequently Asked Questions

Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
I just signed up for a Master Class webinar—what's next?
Once you register, you’ll receive an email from Zoom, our webinar partner. This email contains the link you’ll need to join the Master Class webinar during the broadcast.

This email is sent from noreply@zoom.us so if you can’t locate it in your inbox, please check your Spam folder. If you still cannot locate this email, please reach out to mads.soegaard@interaction-design.org and we'll help you out!
I signed up for a Master Class webinar which aired recently, but I cannot find the recording in my email inbox. What can I do?
The email with the recording is sent automatically to all registrants. However, because it contains links, it might get blocked by your spam filters.

In case you have not received it, please search your Spam for an email from mads.soegaard@interaction-design.org received on the date of the webinar in question. If you still cannot locate it, please send an email to this very same email address and we will help you!
I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
Some of our past Master Classes are available on-demand at https://www.interaction-design.org/master-classes We’re constantly working to make recent Master Classes available on demand, so you can keep checking this page for new additions!
I’m a member, but I cannot see all the Master Classes I purchased on my profile. How can I find the ones that are missing?
Many of the past Master Classes have been edited and uploaded to our platform so that our members can view them conveniently in one place.

After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.

New to UX Design? We’re Giving You a Free ebook!

The Basics of User Experience Design

Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

A valid email address is required.
316,668 designers enjoy our newsletter—sure you don’t want to receive it?