Course Description

User experience design requires you to understand your users. If you don't know what your users want, you can only deliver what they want by accident. User research is how we come to understand what our users want. It's the largest part of user experience design. This course will give you insight into all the major UX research techniques and how to put them into practice on your projects.

Recommended Background: What You Should Know

This course requires no prior learning. It would be of most benefit to someone just starting out in their UX career or someone looking to broaden their UX career with additional research techniques. However, it can also be taken by those looking to better understand UX work prior to making the move into UX design.

How the Lessons are organized

There are 10 lessons in the course each broken down into a number of units:

  • Introduction - A brief introduction to the course methodology
  • An introduction to User Research for UX - a high-level overview of what user research is all about
  • User Research Without Users - it is possible to conduct some user research without involving your users; this module walks you through the techniques
  • User Research, Usability Testing - Usability tests are a major part of UX research and this is all you need to know about usability testing
  • User Research, Surveys, Interviews and Focus Groups - When you need to get a broad range of opinion you need to be able to reach out to your users in a variety of ways
  • User Research, Global and Cross-Cultural Techniques - It's a global business world now and that means you need to carry out effective research across borders
  • User Research, Qualitative Analysis - not everything can be measured in numbers, no matter how hard you try - this module looks at how to deal with the unmeasurable results of your research
  • Putting User Research Into Action - Once you've done your research; you have to take action this lesson shows you how.
  • Reporting on User Research - Clients and bosses are going to want to understand your research and you'll need to know how to report on your research to get their attention and respect.

The Benefits

UX is one of the most rapidly growing fields in design. There are great careers to be had in UX and they're open even to those who can't "graphic design". That makes UX a good option for almost all would-be designers. UX impacts UI design, web design and graphic design, and understanding the field of UX will improve your efforts in all of those areas.

This course is designed to provide the following benefits:

  • Introduce you to all areas of UX research
  • Ensure that you have the practical skills to conduct UX research
  • To enable you to use the results of your research
  • To give you the confidence to present on your research to clients and employers alike


Industry-trusted Course Certificate

You earn an industry-trusted Course Certificate once you complete the course - even if you finish the course after the official end date. In other words, as long as you have enrolled in the course you will always be able to finish it and to get a course certificate. You will also have permanent access to the course material, your answers and the discussions.

Course Certificates from the IDF are verifiable and trusted by industry leaders. You can highlight them on your resume, CV, LinkedIn profile or your website.

Course Certificate

Our courses and Course Certificates are trusted by these industry leaders, who have taken up company memberships with the IDF:

Accenture Adobe GE Philips SAP