Live and On-Demand Webinars by Design Leaders

The hard part of a designer’s job is the people—people are involved in all parts of the process, which can be challenging, to say the least. With the rise of AI, advancements in technology, and setbacks from COVID-19, we are growing further away from each other. The ability to connect with others is needed more now than ever.

Soft skills, not hard skills, are the solution to workplace success and career growth. As designers, we spend a lot of time learning how to use our design tools and methods, and little time learning crucial soft skills. In this Master Class webinar with Joyce Croft, Senior Lead Human-Centered Designer at NASA Jet Propulsion Laboratory, explore the soft skills like communication, influence, and empathy that are timeless, transferable and essential in today’s workplace.

You’ll learn:

• What exactly empathy is and how to understand your users better.
• How to be a leader to influence others and advance the design culture in your organization.
• Practical tips and expert insights on how to build trust and great working relationships.

Through this entertaining and insightful webinar, you’ll learn to empathize better with your stakeholders, build trusting relationships, get alignment and buy-in faster and be seen as a design leader in your organization. With Joyce’s how-to tips and real stories, you’ll learn that soft skills are the key to advancing design culture and your career.

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.

Lead your design team to success, even in a tough economy. In this Master Class, you'll discover how to navigate uncertainty and emerge stronger with practical strategies to maximize impact, communicate the ROI of your work, and demonstrate the value of design.

The pressure is mounting on design leaders to deliver exceptional outcomes with less and less. Tighter budgets, fewer team members, and the constant need for quick wins are becoming the new normal. These challenges are not unique to designers. In this Master Class webinar, Managing Director and Head of Design at Societe Generale CIB Morgane Peng will show you how to turn challenges into opportunities with tactics that non-design leaders have used to thrive in difficult environments.

You’ll learn:

• Navigate economic uncertainty: Understand how to adapt design practices to a risk-averse business climate.
• Prioritize impact: Learn strategies for creating meaningful value with limited resources.
• Communicate effectively: Discover how to translate design impact into business metrics and ROI.
• Safeguard creativity: Explore techniques for maintaining innovation and originality in challenging environments.
• Collaborate effectively: Gain insights into building strong relationships with non-design stakeholders.

With her expertise in Corporate and Investment Banking, Morgane Peng will help you elevate your design team's influence, protect your creative vision, and deliver tangible business value. This webinar is for design professionals and leaders who want to learn how to flourish in a challenging economic climate.

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.