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Get advice and insights from design masters through our webinar series.

Micro-Usability: How to Design for Frictionless UX

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William Hudson, Consultant Editor and Author

In UX design, we spend much of our time working in problem domains with relatively casual use. Ecommerce, travel, holidays, finance and household services are examples of apps or websites that ordinary users might visit once a week at most. The result is that, as designers, we tend to focus on ease of learning rather than ease of use.

But in our increasingly connected and metric-hungry world, we've see a significant rise in regular user interaction. Many people now work with a handful of apps all day, every day. Beyond the well-established social media and messaging services, we have food and drink logging, exercise tracking, productivity tools, navigation and entertainment apps. And that's before we take business-to-business applications into account.

In all these scenarios of regular use, ease of learning must take a back seat. We need to consider ease of use in a very detailed way. Enter micro-usability and frictionless UX. With the guidance of UX Expert William Hudson, in this one-hour Master Class Webinar discover how to make your solutions work for your users so they don't have to!

You’ll learn:

  • How to streamline interaction for frequent or expert users by reducing task times.
  • How to reduce user frustration and confusion by clearly communicating expectations and results.
  • Interaction design that works well for older or less-able audiences.
  • Improved data quality by minimizing user errors and unnecessary resubmission of forms.

While some of these techniques are explicitly aimed at frequent users, many also help general usability and significantly improve the user experience. You don't need a grounding in Human-Computer Interaction, but we'll be touching on some classical HCI principles:

  • Fitts' Law
  • The keystroke-level model (KLM)
  • Redundant coding

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.

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Webinar starts in
23
days
16
hrs
52
mins
37
secs

04:00 PM (UTC +00:00)

How to Design Better Error Messages UX

Photo of Vitaly Friedman
Vitaly Friedman, Senior UX Consultant, European Parliament, and Creative Lead, Smashing Magazine

Error messages are essential to create a successful user experience (UX). They guide users, offer instant feedback, and prevent mishaps. Friendly and informative, they build trust and empower users while ensuring inclusivity and satisfaction. However, many error messages fall short, being too generic or technical, and lead to frustration rather than assistance.

How can we design better error messages UX? How do we display errors in data tables? Where do we place them?

In this one-hour Master Class webinar with Vitaly Friedman, a UX Lead working with the European Parliament and the Founder of Smashing Magazine, you'll delve into error message UX details, covering form layout, live validation, disabled buttons, compatibility, and crafting effective error messages. You'll also learn techniques to improve error recovery rates and proactively minimize errors.

You’ll learn:

  • How to display error messages in complex apps and forms.
  • How to design better validation to reduce friction and frustration.
  • Where to place error messages in a layout for tables, filters and forms.
  • How to prevent mistakes and slips with better form design.

Join this Master Class webinar to learn techniques to design better error messages, improve validation, optimize error message placement and prevent mistakes.

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.

Learn more
Webinar starts in
93
days
16
hrs
52
mins
37
secs

04:00 PM (UTC +00:00)

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Frequently Asked Questions

Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
I just signed up for a Master Class webinar—what's next?
Once you register, you’ll receive an email from Zoom, our webinar partner. This email contains the link you’ll need to join the Master Class webinar during the broadcast.

This email is sent from noreply@zoom.us so if you can’t locate it in your inbox, please check your Spam folder. If you still cannot locate this email, please reach out to mads.soegaard@interaction-design.org and we'll help you out!
I signed up for a Master Class webinar which aired recently, but I cannot find the recording in my email inbox. What can I do?
The email with the recording is sent automatically to all registrants. However, because it contains links, it might get blocked by your spam filters.

In case you have not received it, please search your Spam for an email from mads.soegaard@interaction-design.org received on the date of the webinar in question. If you still cannot locate it, please send an email to this very same email address and we will help you!
I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
Some of our past Master Classes are available on-demand at https://www.interaction-design.org/master-classes We’re constantly working to make recent Master Classes available on demand, so you can keep checking this page for new additions!
I’m a member, but I cannot see all the Master Classes I purchased on my profile. How can I find the ones that are missing?
Many of the past Master Classes have been edited and uploaded to our platform so that our members can view them conveniently in one place.

After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.