Thomas Erickson

Personal Homepage
http://www.visi.com/~snowfall/
Employer
IBM Watson Research Center (http://www.watson.ibm.com)
Email
snowfall@acm.org

I'm an interaction designer and researcher in the Social Computing Group at IBM's Watson Labs in New York to which I telecommute from my home in Minneapolis. My research focuses on designing systems that enable groups of people to interact coherently and productively: originally focused on online systems, the scope of my work has expanded to include real world environments ranging from rooms to cities.

More generally, I am interested in topics such as genre theory, pattern languages, urban design, real and virtual communities, and the sociology of human-human interaction, all of which inform my approach to systems design. I've been at IBM since June '97; before that I spent 9 years at Apple, and before that 5 years in a now-defunct startup that competed with another startup called Lotus.

Publication Statistics

Publication period start
1989
Publication period end
2014
Number of co-authors
72

Co-authors
Number of publications with favourite co-authors

Productive Colleagues
Most productive colleagues in number of publications

Publications

Shami, N. Sadat, Erickson, Thomas, Kellogg, Wendy, Levine, David (2011): Places in spaces: common ground in virtual worlds. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 1717-1722. http://dx.doi.org/10.1145/1979742.1979834

Hecht, Brent, Schoning, Johannes, Erickson, Thomas, Priedhorsky, Reid (2011): Geographic human-computer interaction. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 447-450. http://dx.doi.org/10.1145/1979742.1979532

Erickson, Thomas, Shami, N. Sadat, Kellogg, Wendy A., Levine, David W. (2011): Synchronous interaction among hundreds: an evaluation of a conference in an avatar-based v. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 503-512. http://dx.doi.org/10.1145/1978942.1979013

Panciera, Katherine, Priedhorsky, Reid, Erickson, Thomas, Terveen, Loren (2010): Lurking? cyclopaths?: a quantitative lifecycle analysis of user behavior in a geowiki. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems , 2010, . pp. 1917-1926. http://doi.acm.org/10.1145/1753326.1753615

Farrell, Robert, Shah, Hina, Erickson, Thomas, Kellogg, Wendy A. (2009): A design evaluation of a user interface for tending long-term tasks. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 4141-4146. http://doi.acm.org/10.1145/1520340.1520630

Erickson, Thomas, Danis, Catalina M., Kellogg, Wendy A., Helander, Mary E. (2008): Assistance: the work practices of human administrative assistants and their implications f. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work , 2008, . pp. 609-618. http://doi.acm.org/10.1145/1460563.1460658

Ding, Xianghua, Erickson, Thomas, Kellogg, Wendy A., Levy, Stephen, Christensen, James E., Sussman, Jeremy, Wolf, Tracee Vetting, Bennett, William (2007): An empirical study of the use of visually enhanced voip audio conferencing: the case of IE. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems , 2007, . pp. 1019-1028. http://doi.acm.org/10.1145/1240624.1240780

Erickson, Thomas, Herring, Susan C. (2007): Minitrack: Persistent Conversation 8: Design and Analysis of CMC Systems. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. pp. 75. http://doi.ieeecomputersociety.org/10.1109/HICSS.2007.378

Ivanov, Alex, Erickson, Thomas, Cyr, Dianne (2006): Plot-polling: Collaborative Knowledge Visualization for Online Discussions. In: Tenth International Conference on Information Visualization July 5-6, 2006, London, United Kingdom. pp. 205-210. http://www.visi.com/~snowfall/PlotPoll_IvanovEricksonCyr_IV06.pdf

Erickson, Thomas (2006): From PIM to GIM: personal information management in group contexts. In Communications of the ACM, 49 (1) pp. 74-75. http://doi.acm.org/10.1145/1107458.1107495

Erickson, Thomas, Herring, Susan C. (2006): Minitrack Introduction. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.331

Erickson, Thomas, Kellogg, Wendy A., Laff, Mark, Sussman, Jeremy, Wolf, Tracee Vetting, Halverson, Christine, Edwards, Denise (2006): A persistent chat space for work groups: the design, evaluation and deployment of loops. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques , 2006, . pp. 331-340. http://doi.acm.org/10.1145/1142405.1142454

Kellogg, Wendy A., Erickson, Thomas, Wolf, Tracee Vetting, Levy, Stephen, Christensen, Jim, Sussman, Jeremy, Bennett, William (2006): Leveraging digital backchannels to enhance user experience in electronically mediated comm. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work , 2006, . pp. 451-454. http://doi.acm.org/10.1145/1180875.1180943

Weisz, Justin D., Erickson, Thomas, Kellogg, Wendy A. (2006): Synchronous broadcast messaging: the use of ICT. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems , 2006, . pp. 1293-1302. http://doi.acm.org/10.1145/1124772.1124967

Erickson, Thomas, Herring, Susan C. (2005): Persistent Conversation: A Dialog Between Research and Design. In: HICSS 2005 - 38th Hawaii International Conference on System Sciences 3-6 January, 2005, Big Island, HI, USA. http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.491

Erickson, Thomas (2005): Inhabited Models: Supporting Coherent Behavior in Online Systems. In: Ardissono, Liliana, Brna, Paul, Mitrovic, Antonija (eds.) User Modeling 2005 - 10th International Conference - UM 2005 July 24-29, 2005, Edinburgh, Scotland, UK. pp. 5-8. http://dx.doi.org/10.1007/11527886_3

Erickson, Thomas, Halverson, Christine (2005): Intelligent design or felicitous evolution?: sustaining order and activity in online commu. In: GROUP05: International Conference on Supporting Group Work November 6-9, 2005, Sanibel Island, Florida, USA. pp. 323. http://doi.acm.org/10.1145/1099203.1099258

Halverson, Christine, Erickson, Thomas, Ackerman, Mark S. (2004): Behind the help desk: evolution of a knowledge management system in a large organization. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work , 2004, . pp. 304-313. http://doi.acm.org/10.1145/1031607.1031657

Erickson, Thomas, Huang, Wei, Danis, Catalina, Kellogg, Wendy A. (2004): A social proxy for distributed tasks: design and evaluation of a working prototype. In: Dykstra-Erickson, Elizabeth, Tscheligi, Manfred (eds.) Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems April 24-29, 2004, Vienna, Austria. pp. 559-566. http://doi.acm.org/10.1145/985692.985763

Erickson, Thomas, Herring, Susan (2004): Persistent Conversation: A Dialog Between Research and Design: Minitrack Introduction. In: HICSS 2004 , 2004, . http://csdl.computer.org/comp/proceedings/hicss/2004/2056/04/205640106abs.htm

Churchill, Elizabeth F., Erickson, Thomas (2003): Introduction to This Special Issue on Talking About Things in Mediated Conversations. In Human-Computer Interaction, 18 (1) pp. 1-11.

Halverson, Christine, Erickson, Thomas, Sussman, Jeremy (2003): What counts as success? punctuated patterns of use in a persistent chat environment. In: Tremaine, Marilyn M., Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 180-189. http://doi.acm.org/10.1145/958160.958188

Hudson, James M., Christensen, Jim, Kellogg, Wendy A., Erickson, Thomas (2002): "I'd be overwhelmed, but it's just one more thing to do": availability and interruption in. In: Terveen, Loren (eds.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 97-104.

Erickson, Thomas (2002): Some problems with the notion of context-aware computing. In Communications of the ACM, 45 (2) pp. 102-104. http://doi.acm.org/10.1145/503124.503154

Erickson, Thomas, Herring, Susan (2002): Minitrack Introduction. In: HICSS 2002 , 2002, . pp. 113. http://csdl.computer.org/comp/proceedings/hicss/2002/1435/04/14350113abs.htm

Erickson, Thomas, Herring, Susan (2001): Persistent Conversation: A Dialog between Research and Design - Minitrack Introduction. In: HICSS 2001 , 2001, . http://csdl.computer.org/comp/proceedings/hicss/2001/0981/04/09814031abs.htm

Erickson, Thomas, Kellogg, Wendy A. (2000): Social Translucence: An Approach to Designing Systems that Support Social Processes. In ACM Transactions on Computer-Human Interaction, 7 (1) pp. 59-83. http://acm.org/pubs/articles/journals/tochi/2000-7-1/p59-erickson/p59-erickson.pdf

Erickson, Thomas (2000): Lingua Francas for Design: Sacred Places and Pattern Languages. In: Proceedings of DIS00: Designing Interactive Systems: Processes, Practices, Methods, & Techniques , 2000, . pp. 357-368. http://www.acm.org/pubs/articles/proceedings/chi/347642/p357-erickson/p357-erickson.pdf

Erickson, Thomas (2000): Making Sense of Computer-Mediated Communication: Conversations as Genres, CMC Systems as G. In: HICSS 2000 , 2000, . http://csdl.computer.org/comp/proceedings/hicss/2000/0493/03/04933011abs.htm

Erickson, Thomas, Herring, Susan (2000): Persistent Conversation - Introduction. In: HICSS 2000 , 2000, . http://csdl.computer.org/comp/proceedings/hicss/2000/0493/03/04933029abs.htm

Bradner, Erin, Kellogg, Wendy A., Erickson, Thomas (1999): The adoption and use of BABBLE: A field study of chat in the workplace. In: Boedker, Susanne, Kyng, Morten, Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark. pp. 139.

Erickson, Thomas, Smith N., David, Kellogg, Wendy A., Laff, Mark, Richards, John T., Bradner, Erin (1999): Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of. In: Altom, Mark W., Williams, Marian G. (eds.) Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference May 15-20, 1999, Pittsburgh, Pennsylvania. pp. 72-79. http://www.acm.org/pubs/articles/proceedings/chi/302979/p72-erickson/p72-erickson.pdf

Erickson, Thomas (1999): Rhyme and Punishment: The Creation and Enforcement of Conventions in an On-Line Participat. In: HICSS 1999 , 1999, . http://csdl.computer.org/comp/proceedings/hicss/1999/0001/02/00012005abs.htm

Erickson, Thomas (1999): Persistent Conversation: Discourse as Document - Introduction. In: HICSS 1999 , 1999, . http://csdl.computer.org/comp/proceedings/hicss/1999/0001/02/00012021abs.htm

Erickson, Thomas (1999): Persistant Conversation: An Introduction. In J. Computer-Mediated Communication, 4 (4) pp. . http://jcmc.indiana.edu/vol4/issue4/ericksonintro.html

Bruckman, Amy S., Donath, Judith S., Erickson, Thomas, Kellogg, Wendy A., Wellman, Barry (1999): Research Issues in the Design of Online Communities: Report on the CHI 99 Workshop. In ACM SIGCHI Bulletin, 31 (4) pp. 23-25. http://www.acm.org/sigchi/bulletin/1999.4a/bruckman.pdf

Scholtz, Jean, Bellotti, Victoria, Schirra, Leslie, Erickson, Thomas, DeGroot, Jenny, Lund, Arnold (1998): Telework: When Your Job is On the Line. In Interactions, 5 (1) pp. 44-54. http://www.acm.org/pubs/articles/journals/interactions/1998-5-1/p44-scholtz/p44-scholtz.pdf

Bayle, Elisabeth, Bellamy, Rachel, Casaday, George, Erickson, Thomas, Fincher, Sally, Grinter, Beki, Gross, Ben, Lehder, Diane, Marmolin, Hans, Moore, Brian, Potts, Colin, Skousen, Grant (1998): Putting It All Together: Towards a Pattern Language for Interaction Design. In ACM SIGCHI Bulletin, 30 (1) pp. 17-23. http://www.acm.org/sigchi/bulletin/1998.1/erickson.html

Erickson, Thomas (1997): Social Interaction on the Net: Virtual Community as Participatory. In: HICSS 1997 , 1997, . pp. 13-21. http://csdl.computer.org/comp/proceedings/hicss/1997/7734/06/7734060013abs.htm

Erickson, Thomas (1996): Design as Storytelling. In Interactions, 3 (4) pp. 30-35. http://www.acm.org/pubs/articles/journals/interactions/1996-3-4/p30-erickson/p30-erickson.pdf

Erickson, Thomas (1996): The world wide web as social hypertext. In Communications of the ACM, 31 (1) pp. 15-17. http://Communications of the ACM

Erickson, Thomas (1996): The Design and Long-Term Use of a Personal Electronic Notebook: A Reflective Analysis. In: Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D., Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada. pp. 11-18.

Stone, Linda M., Erickson, Thomas, Bederson, Benjamin B., Rothman, Peter, Muzzy, Raymond (1994): Visualizing Data: Is Virtual Reality the Key? (Panel). In: Bergeron, R. Daniel, Kaufman, Arie E. (eds.) VIS 1994 - Proceedings IEEE Visualization 1994 October 17-21, 1994, Washington, DC, USA. pp. 410-413.

Kahle, Brewster, Morris, Harry, Goldman, Johnathan, Erickson, Thomas, Curran, John (1993): Interfaces for Distributed Systems of Information Servers. In JASIST - Journal of the American Society for Information Science and Technology, 44 (8) pp. 453-467.

Erickson, Thomas, Salomon, Gitta (1991): Designing a Desktop Information System: Observations and Issues. In: Robertson, Scott P., Olson, Gary M., Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 49-54. http://www.acm.org/pubs/articles/proceedings/chi/108844/p49-erickson/p49-erickson.pdf

Mercurio, Philip J., Erickson, Thomas (1990): Interactive Scientific Visualization: An Assessment of a Virtual Reality System. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert, Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 741-745.

Erickson, Thomas (1989): Interfaces for Cooperative Work: An Eclectic Look at CSCW\'88. In ACM SIGCHI Bulletin, 21 (1) pp. 56-64.

Farrand, A. Brady, Erickson, Thomas, Hoeber, Tony, Parkhurst, Bill, Wilson, Ted (1989): "My User Interface is the Best Because...". In: Bice, Ken, Lewis, Clayton H. (eds.) Proceedings of the ACM CHI 89 Human Factors in Computing Systems Conference April 30 - June 4, 1989, Austin, Texas. pp. 223-225.

Erickson, Thomas, McDonald, David W. (2008): HCI Remixed: Reflections on Works that Have Influenced the HCI Community, MIT Press,

Erickson, Thomas (2014): Social Computing. In: Soegaard, Mads, Dam, Rikke Friis (eds). "The Encyclopedia of Human-Computer Interaction, 2nd Ed." The Interaction Design Foundation .

Erickson, Thomas, McDonald, David W. (2007): HCI Remixed: Reflections on Works That Have Influenced the HCI Community, The MIT Press,

(2010): Resources, Co-Evolution and Artifacts: Theory in CSCW, Ackerman, Mark S., Halverson, Christine A., Erickson, Thomas, Kellogg, Wendy A. (eds.), Springer,

Erickson, Thomas (1995): Notes on Design Practice: Stories and Prototypes as Catalysts for Communication. In: Carroll, John M. (eds). "Scenario-Based Design: Envisioning Work and Technology in System Development" John Wiley and Sons .