Author: Jakob Nielsen

Jakob Nielsen

Jakob Nielsen

Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer). Before starting NNG in 1998 he was a Sun Microsystems Distinguished Engineer.

Dr. Nielsen founded the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. He holds 79 United States patents, mainly on ways of making the Internet easier to use.

http://www.useit.com/jakob/

Publications

Publication period start: 1986
Publication period end: 2010
Number of co-authors: 66

Co-authors

Number of publications with favourite co-authors
Donald R. Gentner
2
Rolf Molich
3
Donald A. Norman
4

Productive Colleagues

Most productive colleagues in number of publications
Donald A. Norman
94
Mary Beth Rosson
142
Ben Shneiderman
225

Publications

Norman, Donald A., Nielsen, Jakob (2010): Gestural interfaces: a step backward in usability. In Interactions, 17 (5) pp. 46-49. http://dx.doi.org/10.1145/1836216.1836228

Nielsen, Jakob (2004): Card Sorting : How Many Users to Test. In Useit Alertbox, 0 (0) pp. 3-7.

Pernice, Kara, Nielsen, Jakob (2001). Beyond ALT Text: Making the Web Easy to Use for Users with Disabilities. Nielsen Norman Group http://media.nngroup.com/media/reports/free/Usability_Guidelines_for_Accesible_Web_Design.pdf

Ramsay, Marc, Nielsen, Jakob (2000). WAP Usability: Déjà Vu: 1994 All Over Again. Nielsen Norman Group http://www.nngroup.com/reports/wap/WAP_usability.pdf

Nielsen, Jakob (1999): User Interface Directions for the Web. In Communications of the ACM, 42 (1) pp. 65-72. http://doi.acm.org/10.1145/291469.291470

Gentner, Donald R., Nielsen, Jakob (1996): The Anti-Mac Interface. In Communications of the ACM, 8 (0) pp. 70-82.

Nielsen, Jakob, Faber, Jan Maurits (1996): Improving System Usability Through Parallel Design. In IEEE Computer, 29 (2) pp. 29-35.

Gentner, Donald R., Nielsen, Jakob (1996): The Anti-Mac Interface. In Communications of the ACM, 39 (8) pp. 70-82.

Nielsen, Jakob, Sano, Darrell (1995): SunWeb: user interface design for Sun Microsystem's internal Web. In Computer Networks and ISDN Systems, 28 (1) pp. 179-188.

Nielsen, Jakob (1995): The electronic business card: an experiment in half-dead hypertext. In New Review of Hypermedia and Multimedia, 1 (0) pp. 155-168.

Nielsen, Jakob (1995): The Future of Hypertext. In Interactions, 2 (2) pp. 66-78. http://www.acm.org/pubs/articles/journals/interactions/1995-2-2/p66-nielsen/p66-nielsen.pdf

Nielsen, Jakob (1994): Why GUI Panic is Good Panic. In Interactions, 1 (2) pp. 55-58. http://www.acm.org/pubs/articles/journals/interactions/1994-1-2/p55-nielsen/p55-nielsen.pdf

Nielsen, Jakob (1994): UPA93. In ACM SIGCHI Bulletin, 26 (2) pp. 29-33.

Nielsen, Jakob (1994): As They May Work. In Interactions, 1 (4) pp. 19-24. http://www.acm.org/pubs/articles/journals/interactions/1994-1-4/p19-nielsen/p19-nielsen.pdf

Nielsen, Jakob, Levy, Jonathan (1994): Measuring Usability: Preference vs. Performance. In Communications of the ACM, 37 (4) pp. 66-75.

Hix, Deborah, Hartson, H. Rex, Nielsen, Jakob (1994): A Taxonomy for Developing High Impact Formative Usability Evaluation Methods. In ACM SIGCHI Bulletin, 26 (4) pp. 20-22.

Nielsen, Jakob (1994): Usability Laboratories. In Behaviour and Information Technology, 13 (1) pp. 3-8.

Nielsen, Jakob (1994): Estimating the Number of Subjects Needed for a Thinking Aloud Test. In International Journal of Human-Computer Studies, 41 (3) pp. 385-397.

Nielsen, Jakob (1994): \"Defying Gravity: The Making of Newton,\" by Doug Menuez and Markos Kounalakis. In ACM SIGCHI Bulletin, 26 (1) pp. 73.

Nielsen, Jakob, Schaefer, Lynn (1993): Sound Effects as an Interface Element for Older Users. In Behaviour and Information Technology, 12 (4) pp. 208-215.

Mack, Robert L., Nielsen, Jakob (1993): Usability Inspection Methods: Report on a Workshop Held at CHI\'92, Monterey, CA, May 3-4,. In ACM SIGCHI Bulletin, 25 (1) pp. 28-33.

Nielsen, Jakob (1993): Iterative User-Interface Design. In IEEE Computer, 26 (11) pp. 32-41.

Nielsen, Jakob, Landauer, Thomas K. (1993): A Mathematical Model of the Finding of Usability Problems. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik, White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 206-213. http://www.acm.org/pubs/articles/proceedings/chi/169059/p206-nielsen/p206-nielsen.pdf

Nielsen, Jakob, Phillips, Victoria L. (1993): Estimating the Relative Usability of Two Interfaces: Heuristic, Formal, and Empirical Meth. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik, White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 214-221. http://www.acm.org/pubs/articles/proceedings/chi/169059/p214-nielsen/p214-nielsen.pdf

Spool, Jared M., Allen, C. Dennis, Ballman, Don, Begg, Vivienne, Miller-Jacobs, Harold H., Muller, Michael J., Nielsen, Jakob (1993): User Involvement in the Design Process: Why, When and How?. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik, White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 251-254. http://www.acm.org/pubs/articles/proceedings/chi/169059/p251-allen/p251-allen.pdf

Nielsen, Jakob (1993): Tog on Interface. In ACM SIGCHI Bulletin, 25 (2) pp. 54-55.

Nielsen, Jakob (1993): Noncommand User Interfaces. In Communications of the ACM, 36 (4) pp. 82-99.

Nielsen, Jakob (1992): The Usability Engineering Life Cycle. In IEEE Computer, 25 (3) pp. 12-22.

Brothers, L., Hollan, James D., Nielsen, Jakob, Stornetta, Scott, Abney, Steve, Furnas, George W., Littman, Michael (1992): Supporting Informal Communication via Ephemeral Interest Groups. In: Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 84-90. http://www.acm.org/pubs/articles/proceedings/cscw/143457/p84-brothers/p84-brothers.pdf

Mulligan, Robert M., Dieli, Mary, Nielsen, Jakob, Poltrock, Steven, Rosenberg, Daniel, Rudman, Susan Ehrlich (1992): Designing Usable Systems Under Real-World Constraints: A Practitioners Forum. In: Bauersfeld, Penny, Bennett, John, Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 149-152. http://www.acm.org/pubs/articles/proceedings/chi/142750/p149-mulligan/p149-mulligan.pdf

Nielsen, Jakob (1992): Finding Usability Problems Through Heuristic Evaluation. In: Bauersfeld, Penny, Bennett, John, Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 373-380. http://www.acm.org/pubs/articles/proceedings/chi/142750/p373-nielsen/p373-nielsen.pdf

Nielsen, Jakob, Bush, Rita M., Dayton, Tom, Mond, Nancy E., Muller, Michael J., Root, Robert W. (1992): Teaching Experienced Developers to Design Graphical User Interfaces. In: Bauersfeld, Penny, Bennett, John, Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 557-564. http://www.acm.org/pubs/articles/proceedings/chi/142750/p557-nielsen/p557-nielsen.pdf

Nielsen, Jakob (1991): Usability Metrics and Methodologies British Computer Society, London, U.K., 21 May 1990. In ACM SIGCHI Bulletin, 23 (2) pp. 37-39.

Nielsen, Jakob, Frehr, Ida, Nymand, Hans Olav (1991): The Learnability of HyperCard as an Object-Oriented Programming System. In Behaviour and Information Technology, 10 (2) pp. 111-120.

Nielsen, Jakob, Hardman, Lynda, Nicol, Anne, Yankelovich, Nicole (1991): The Nielsen Ratings: Hypertext Reviews. In: Walker, Jan (eds.) Proceedings of ACM Hypertext 91 Conference December 15-18, 1991, San Antonio, Texas. pp. 359-360. http://www.acm.org/pubs/articles/proceedings/hypertext/122974/p359-nielsen/p359-nielsen.pdf

Thovtrup, Henrik, Nielsen, Jakob (1991): Assessing the Usability of a User Interface Standard. In: Robertson, Scott P., Olson, Gary M., Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 335-341. http://www.acm.org/pubs/articles/proceedings/chi/108844/p335-thovtrup/p335-thovtrup.pdf

Molich, Rolf, Nielsen, Jakob (1990): Improving a Human-Computer Dialogue. In Communications of the ACM, 33 (3) pp. 338-348.

Nielsen, Jakob (1990): The Art of Navigating through Hypertext. In Communications of the ACM, 33 (3) pp. 296-310.

Nielsen, Jakob (1990): Traditional Dialogue Design Applied to Modern User Interfaces. In Communications of the ACM, 33 (10) pp. 109-118.

Nielsen, Jakob, Molich, Rolf (1990): Heuristic evaluation of user interfaces. In: Carrasco, Jane, Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference , 1990, Seattle, Washington,USA. pp. 249-256.

Nielsen, Jakob (1990): CHI\'90: Seattle, Washington, April 1-5, 1990. In ACM SIGCHI Bulletin, 22 (2) pp. 20-25.

Nielsen, Jakob (1990): Hypertext\'89. In ACM SIGCHI Bulletin, 21 (4) pp. 52-61.

Nielsen, Jakob (1990): International User Interfaces: An Exercise. In ACM SIGCHI Bulletin, 21 (4) pp. 50-51.

Nielsen, Jakob (1990): Miniatures versus Icons as a Visual Cache for Videotex Browsing. In Behaviour and Information Technology, 9 (6) pp. 441-449.

Nielsen, Jakob (1990): \"Ecodisc,\" by BBC Interactive Television Unit. In Hypermedia, 2 (2) pp. 176-182.

Perlman, Gary, Egan, Dennis E., Ehrlich, Kate, Marchionini, Gary, Nielsen, Jakob, Shneiderman, Ben (1990): Evaluating Hypermedia Systems. In: Carrasco, Jane, Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference , 1990, Seattle, Washington,USA. pp. 387-390. http://www.acm.org/pubs/articles/proceedings/chi/97243/p387-perlman/p387-perlman.pdf

Nielsen, Jakob, Galdo, Elisa M. del, Sprung, Robert C., Sukaviriya, Piyawadee (1990): Designing for International Use. In: Carrasco, Jane, Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference , 1990, Seattle, Washington,USA. pp. 291-294.

Nielsen, Jakob (1990): Paper versus Computer Implementations as Mockup Scenarios for Heuristic Evaluation. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert, Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 315-320.

Nielsen, Jakob, Dray, Susan M., Foley, James D., Walsh, Paul, Wright, Peter C. (1990): Usability Engineering on a Budget. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert, Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 1067-1070.

Nielsen, Jakob (1990): A Meta-model for Interacting with Computers. In Interacting with Computers, 2 (2) pp. 147-160.

Nielsen, Jakob (1989): The Matters that Really Matter for Hypertext Usability. In: Halasz, Frank, Meyrowitz, Norman (eds.) Proceedings of ACM Hypertext 89 Conference November 5-8, 1989, Pittsburgh, Pennsylvania. pp. 239-248.

Nielsen, Jakob (1989): HyperHyper: Developments Across the Field of Hypermedia -- A Mini Trip Report: BCS Worksho. In ACM SIGCHI Bulletin, 21 (1) pp. 65-67.

Nielsen, Jakob (1989): What Do Users Really Want?. In International Journal of Human-Computer Interaction, 1 (2) pp. 137-147.

Nielsen, Jakob (1989): Hypertext Bibliography. In Hypermedia, 1 (1) pp. 74-91.

Anderson, Michael H., Nielsen, Jakob, Rasmussen, Henrik (1989): A Similarity-Based Hypertext Browser for Reading the Unix Network News. In Hypermedia, 1 (3) pp. 255-265.

Nielsen, Jakob, Molich, Rolf (1989): Teaching User Interface Design Based on Usability Engineering. In ACM SIGCHI Bulletin, 21 (1) pp. 45-48.

Nielsen, Jakob (1989): Coordinating User Interfaces for Consistency. In ACM SIGCHI Bulletin, 20 (3) pp. 63-65.

Nielsen, Jakob (1989): International Conference on Fifth Generation Computer Systems 1988, Tokyo, Japan, 28 Novem. In ACM SIGCHI Bulletin, 21 (1) pp. 68-71.

Nielsen, Jakob (1989): CHI\'89. In ACM SIGCHI Bulletin, 21 (2) pp. 28-40.

Nielsen, Jakob (1989): Hypertext II. In ACM SIGCHI Bulletin, 21 (2) pp. 41-47.

Nielsen, Jakob (1989): HCI\'88 British Computer Society Conference on Human-Computer Interaction, Manchester, Uni. In ACM SIGCHI Bulletin, 20 (3) pp. 90-93.

Nielsen, Jakob (1988): Hypertext\'87, Chapel Hill, North Carolina, 13-15 November 1987. In ACM SIGCHI Bulletin, 19 (4) pp. 27-35.

Nielsen, Jakob (1988): CHI\'88, Washington, D.D., 15-19 May 1988. In ACM SIGCHI Bulletin, 20 (2) pp. 58-66.

Nielsen, Jakob (1988): The HCI Situation in Europe. In ACM SIGCHI Bulletin, 19 (3) pp. 48-50.

Nielsen, Jakob (1988): INTERACT\'87, Stuttgart, West Germany, 1-4 September 1987. In ACM SIGCHI Bulletin, 19 (4) pp. 36-42.

Nielsen, Jakob (1987): Computer-Supported Cooperative Work: Trip Report from the Conference in Austin, December 3. In ACM SIGCHI Bulletin, 19 (1) pp. 54-61.

Nielsen, Jakob (1987): CHI+GI\'87, Toronto, April 5-9, 1987. In ACM SIGCHI Bulletin, 19 (2) pp. 58-66.

Nielsen, Jakob (1987): Classification of Dialog Techniques: A CHI+GI\'87 Workshop, Toronto, April 6, 1987. In ACM SIGCHI Bulletin, 19 (2) pp. 30-35.

Nielsen, Jakob (1986): A Virtual Protocol Model for Computer-Human Interaction. In International Journal of Man-Machine Studies, 24 (3) pp. 301-312.

Nielsen, Jakob (1986): \"Fundamentals of Human-Computer Interaction,\" edited by Andrew Monk. In Behaviour and Information Technology, 5 (3) pp. 291-298.

Nielsen, Jakob (1995). Usability Inspection Method Summary. Retrieved 2014-01-07 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/summary-of-usability-inspection-methods/

Nielsen, Jakob (2003). Information Foraging: Why Google Makes People Leave Your Site Faster. Retrieved 2013-10-12 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/information-scent/

Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D., Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada.

Nielsen, Jakob (1995). Heuristic Evaluation. Retrieved 2014-01-06 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/how-to-conduct-a-heuristic-evaluation/

Nielsen, Jakob (2008). Agile Development Projects and Usability. Retrieved 2014-02-06 00:00:00 from http://www.nngroup.com/articles/agile-development-and-usability/

Nielsen, Jakob (2012). Travelling Usability Lab. Retrieved 2014-02-09 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/traveling-usability-lab/

Nielsen, Jakob (-0001). Usability 101: Introduction to Usability. Retrieved 2013-12-02 00:00:00 from http://www.nngroup.com/articles/usability-101-introduction-to-usability/

Nielsen, Jakob (2012). How Many Test Users in a Usability Study. Retrieved 2013-12-02 00:00:00 from http://www.nngroup.com/articles/how-many-test-users/

Nielsen, Jakob (2010). Mega Menus Gone Wrong. Retrieved 2013-11-28 00:00:00 from http://www.nngroup.com/articles/mega-menus-gone-wrong/

Nielsen, Jakob (2013). Users' Pagination Preferences and 'View-All'. Retrieved 2013-11-27 00:00:00 from http://www.nngroup.com/articles/item-list-view-all/

Nielsen, Jakob (2009). Mega Menus Work Well for Site Navigation. Retrieved 2013-11-13 00:00:00 from http://www.nngroup.com/articles/mega-menus-work-well/

Nielsen, Jakob (2009). Mega Mnus Work Well for Site Navigation. Retrieved 2013-11-13 00:00:00 from http://www.nngroup.com/articles/mega-menus-work-well/

Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth, Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado.

Nielsen, Jakob (2012). Usability 101: Introduction to Usability. Retrieved 2013-10-10 00:00:00 from http://www.nngroup.com/articles/usability-101-introduction-to-usability/

Nielsen, Jakob (2008). Usability ROI Declining, But Still Strong. Retrieved 2013-10-10 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/usability-roi-declining-but-still-strong/

Nielsen, Jakob (2012). Intranet Users Stuck at Low Productivity. Retrieved 2013-10-10 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/intranet-users-stuck-low-productivity/

Nielsen, Jakob, Norman, Donald A. (-0001). List of 'Heuristic Evaluation' articles from the Nielsen/Norman Group. Retrieved 2013-09-02 00:00:00 from http://www.nngroup.com/topic/heuristic-evaluation/

Nielsen, Jakob, Norman, Donald A. (-0001). Nielsen/Norman Group Eyetracking Studies. Retrieved 2013-09-02 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/topic/eyetracking/

Norman, Donald A., Nielsen, Jakob (-0001). 10 Heuristics for User Interface Design. Retrieved 2013-08-31 00:00:00 from http://www.nngroup.com/articles/ten-usability-heuristics/

Nielsen, Jakob (2000). WAP Field Study Findings. Retrieved 2012-11-08 00:00:00 from useit.com: http://www.useit.com/alertbox/20001210.html

Dumais, Susan, Nielsen, Jakob (1992): Automating the Assignment of Submitted Manuscripts to Reviewers. In: Proceedings of the Fifteenth Annual International ACM SIGIR Conference on Research and Development in Information Retrieval , 1992, . pp. 233-244. http://www.acm.org/pubs/articles/proceedings/ir/133160/p233-dumais/p233-dumais.pdf

Nielsen, Jakob (1994): Enhancing the explanatory power of usability heuristics. In: Plaisant, Catherine (eds.) Conference on Human Factors in Computing Systems, CHI 1994, Boston, Massachusetts, USA, April 24-28, 1994, Conference Companion , 1994, . pp. 210. http://doi.acm.org/10.1145/259963.260333

Nielsen, Jakob (1987): A User Interface Case Study of the Macintosh. In: Salvendy, Gavriel (eds.) HCI International 1987 - Proceedings of the Second International Conference on Human-Computer Interaction - Volume 2 August 10-14, 1987, Honolulu, Hawaii. pp. 241-248.

Gilutz, Shuli, Nielsen, Jakob (2002). Usability of Websites for Children: 70 design guidelines. Retrieved 0000-00-00 00:00:00 from Nielsen Norman Group: http://www.nngroup.com/reports/kids/

Nielsen, Jakob (2006). Progressive Disclosure. Retrieved 2013-09-13 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/progressive-disclosure/

Nielsen, Jakob (1989): Usability Engineering at a Discount. In: Proceedings of the Third International Conference on Human-Computer Interaction , 1989, . pp. 394-401.

Nielsen, Jakob (2012). The Most Important Usability Activity. Retrieved 2014-02-09 00:00:00 from Nielsen/Norman Group: http://www.nngroup.com/articles/the-most-important-usability-activity/