Dave Randall


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University of Siegen, Germany (visiting) ()

Dave Randall was Principal Lecturer at Manchester Metropolitan University, UK. until his retirement in 2011. He sorely misses his administrative load. He continues to work, collaborating with people like his co-author on this piece; with Richard Harper at Microsoft Research where they are currently involved in writing a book on Choice, and with Volker Wulf at the University of Siegen in Germany. His work sits primarily in the interdisciplinary research area called Computer Supported Cooperative Work (CSCW)and in HCI. He is particularly interested in the application of the ethnomethodological ‘studies of work' programme to problems of new technology and organizational change, and in the conduct of ethnographic enquiry in relation to these issues. He has conducted a number of studies of ‘work in organizations' in his career. These include a well-known and extensively-cited study of Air Traffic Control as well as studies of retail financial services, museum work, classroom interaction with new technology, ontology-based design, mobile phone use, and ‘smart home' technology. He has undertaken consultancy and other work with organizations such as the Riso national laboratory, Denmark; Xerox plc; the Children's Society; Orange plc; Vodaphone plc; Microsoft plc and the national Centre for E-Social Science (NCess) and has collaborated with partners in a number of other institutions in the UK and Europe over a period of time. These include Lancaster University; Manchester University; the Blekinge Institue of technology and Lulea Technical University in Sweden, and the I.T. University of Denmark. He has co-authored three books, one an examination of organizational change and new technology in the retail financial services sector and another (with Mark Rouncefield and Richard Harper) on the conduct of ethnography for design-related purposes. A third is also, oddly enough, co-authored with Mark Rouncefield (and others): ‘Technologies of Leadership in F.E.'. He also has one edited book with two more on the way.Currently (2013), he is working on a report for the Economic and Social Research Council on virtual learning environments and with Hitachi Ltd in japan on the applicability of 'patterns' to engineering maintenance work.

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Czerwinski, Mary, Millen, David, Randall, Dave, Stevens, Gunnar, Wulf, Volker, Zimmermann, John (2011): Transferability of research findings: context-dependent or model-driven. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 651-654. http://dx.doi.org/10.1145/1979742.1979494

Martin, David, O'Neill, Jacki, Randall, Dave (2009): 'Talking about (my) Generation': Creativity, Practice, Technology & Talk. In: Proceedings of the 11th European Conference on Computer-Supported Cooperative Work , 2009, . pp. 171-190. http://www.ecscw.org/2009/13-MartinOneillRandall.pdf

Lindley, Sian E., Randall, Dave, Sharrock, Wes, Glancy, Maxine, Smyth, Nicola, Harper, Richard (2009): Narrative, memory and practice: tensions and choices in the use of a digital artefact. In: Proceedings of the HCI09 Conference on People and Computers XXIII , 2009, . pp. 1-9. http://doi.acm.org/10.1145/1671011.1671012

Lindley, Sian E., Harper, Richard, Randall, Dave, Glancy, Maxine, Smyth, Nicola (2009): Fixed in time and "time in motion": mobility of vision through a SenseCam lens. In: Proceedings of 11th Conference on Human-computer interaction with mobile devices and services , 2009, . pp. 2. http://doi.acm.org/10.1145/1613858.1613861

Hansson, Christina, Dittrich, Yvonne, Randall, Dave (2006): How to Include Users in the Development of Off-the-Shelf Software: A Case for Complementin. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.205

Randall, Dave, Harper, Richard, Rouncefield, Mark (2005): Fieldwork and Ethnography: A Perspective From CSCW. In: Proceedings of the 1st International Ethnographic Praxis in Industry and Commerce Epic Conference , 2005, Redmond, USA. pp. 81-99. http://onlinelibrary.wiley.com/doi/10.1111/j.1559-8918.2005.tb00010.x/abstract

Hughes, John A., Randall, Dave, Shapiro, Dan (1992): From ethnographic record to system design. In Computer Supported Cooperative Work, 1 (3) pp. 123-141. http://dx.doi.org/10.1007/BF00752435

Randall, Dave, Rouncefield, Mark (2014): Ethnography. In: Soegaard, Mads, Dam, Rikke Friis (eds). "The Encyclopedia of Human-Computer Interaction, 2nd Ed." The Interaction Design Foundation .

Randall, Dave, Hughes, John, Shapiro, Dan (1994): Steps toward a partnership: ethnography and system design. In: "Requirements Engineering" Academic Press .