Author: Christine Halverson
Christine A. Halverson is a Research Staff Member in Social Computing at the IBM T. J. Watson Research Center. In the last 6 years she has been doing more work around collaborative system support for programmers. Currently she is working on the PERCS project to understand the world of high performance computing, including programmers, system adminisitrators, users and support staff. She continues to be interested in how social and community processes for individuals, groups and organizations are supported as more and more interaction happens online. This focus includes analyzing individual online behavior, including, but not limited to, computer-mediated communications, and extends to understanding how on and offline behavior combine when groups are supported over distance.
In general Christine is interested in understanding collaborative work, with and without technology support. This includes looking more deeply at conceptual issues such as organizational memory, for which she was awarded an NSF grant with University of Michigan Professor Mark Ackerman for a two-year field study. In the past she has done a variety of work in human-computer interaction including social aspects of interfaces with and without characters, speech supported interfaces, and multi-modal interfaces. Work in analyzing speech user interfaces with colleagues at Watson won them the Brian Shakel Award for Best paper at Interact 1999.
Christine holds a Ph.D. in Cognitive Science from the University of California, San Diego for work done in Distributed Cognition. She is author of papers in the fields of HCI and CSCW and is an associate editor of the Journal of Computer Supported Cooperative Work. She has served on conference committees for CSCW, ECSCW, CHI, GROUP and DIS. With Elizabeth Churchill, Christine co-edited a special issue of IEEE Internet Computing on Social Networks. She is also co-editor of the book Resources, Co-Evolution, and Artifacts: Theory in CSCW published by Springer.
Christine is a member of the Social Computing Group at IBM Research
Ackerman, Mark S., Halverson, Christine (2004): Organizational Memory as Objects, Processes, and Trajectories: An Examination of Organizat. In Computer Supported Cooperative Work, 13 (2) pp. 155-189. http://springerlink.metapress.com/openurl.asp?genre=article&id=doi:10.1023/B:COSU.0000045805.77534.2a
Halverson, Christine, Erickson, Thomas, Sussman, Jeremy (2003): What counts as success? punctuated patterns of use in a persistent chat environment. In: Tremaine, Marilyn M., Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 180-189. http://doi.acm.org/10.1145/958160.958188
Halverson, Christine (2002): Activity Theory and Distributed Cognition: Or What Does CSCW Need to DO with Theories?. In Computer Supported Cooperative Work, 11 (1) pp. 243-267.
Karat, Clare-Marie, Halverson, Christine, Karat, John, Horn, Daniel (1999): Patterns of Entry and Correction in Large Vocabulary Continuous Speech Recognition Systems. In: Altom, Mark W., Williams, Marian G. (eds.) Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference May 15-20, 1999, Pittsburgh, Pennsylvania. pp. 568-575. http://www.acm.org/pubs/articles/proceedings/chi/302979/p568-karat/p568-karat.pdf
Ackerman, Mark S., Halverson, Christine (1998): Considering an Organization's Memory. In: Poltrock, Steven, Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 39-48. http://www.acm.org/pubs/articles/proceedings/cscw/289444/p39-ackerman/p39-ackerman.pdf
Erickson, Thomas, Halverson, Christine (2005): Intelligent design or felicitous evolution?: sustaining order and activity in online commu. In: GROUP05: International Conference on Supporting Group Work November 6-9, 2005, Sanibel Island, Florida, USA. pp. 323. http://doi.acm.org/10.1145/1099203.1099258
Halverson, Christine, Erickson, Thomas, Ackerman, Mark S. (2004): Behind the help desk: evolution of a knowledge management system in a large organization. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work , 2004, . pp. 304-313. http://doi.acm.org/10.1145/1031607.1031657
Halverson, Christine, Ellis, Jason B., Danis, Catalina, Kellogg, Wendy A. (2006): Designing task visualizations to support the coordination of work in software development. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work , 2006, . pp. 39-48. http://doi.acm.org/10.1145/1180875.1180883
Erickson, Thomas, Kellogg, Wendy A., Laff, Mark, Sussman, Jeremy, Wolf, Tracee Vetting, Halverson, Christine, Edwards, Denise (2006): A persistent chat space for work groups: the design, evaluation and deployment of loops. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques , 2006, . pp. 331-340. http://doi.acm.org/10.1145/1142405.1142454
Ackerman, Mark S., Halverson, Christine (1999): Organizational Memory: Processes, Boundary Objects, and Trajectories. In: HICSS 1999 , 1999, . http://csdl.computer.org/comp/proceedings/hicss/1999/0001/01/00011067abs.htm
Halverson, Christine (2004): The Value of Persistence: A Study of the Creation, Ordering and Use of Conversation Archiv. In: HICSS 2004 , 2004, . http://csdl.computer.org/comp/proceedings/hicss/2004/2056/04/205640108aabs.htm
Halverson, Christine, Ackerman, Mark S. (2003): \"Yeah, the Rush ain\'t here yet - Take a break\": Creation and Use of an Artifact as Orga. In: HICSS 2003 , 2003, . pp. 113. http://csdl.computer.org/comp/proceedings/hicss/2003/1874/04/187440113babs.htm