Laddering Questions Drilling Down Deep and Moving Sideways in UX Research
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A Simple Introduction to Lean UX
Lean UX is an incredibly useful technique when working on projects where the Agile development method is used. Traditional UX techniques often don’t work when development is conducted in rapid bursts – there’s not enough time to deliver UX in the same way. Fundamentally Lean UX and other forms of UX all have the same goal in mind; delivering a g...
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- 1 month ago
How to Conduct User Interviews
User interviews can be a great way to extract information from users for user experience understanding, usability understanding and ideation. They are cheap and easy to conduct and can be readily conducted by anyone who can ask questions and record the answers. Author/Copyright holder: Heinrich-Böll-Stiftung. Copyright terms and licence: CC BY-...
- 201 shares
- 6 months ago
7 Great, Tried and Tested UX Research Techniques
Thinking about conducting some user research? Wondering which techniques are most likely to provide useful results? Then look no further. We’ve compiled a list of 7 excellent techniques which are tried and tested and have been proven to deliver real value in UX projects. Let’s take a look at each technique and see what it is and why it works: T...
- 227 shares
- 2 months ago
15 Guiding Principles for UX Researchers
We’ve found that a lot of first time UX researchers have similar questions and concerns when they start working in UX design. So, we thought we’d round up and tackle some of the most common questions to form a set of useful principles for UX researchers. Of course, this isn’t a complete guide to UX research (there are some fairly weighty tomes o...
- 163 shares
- 3 weeks ago
Stage 2 in the Design Thinking Process: Define the Problem and Interpret the Results
An integral part of the Design Thinking process is the definition of a meaningful and actionable problem statement, which the design thinker will focus on solving. This is perhaps the most challenging part of the Design Thinking process, as the definition of a problem (also called a design challenge) will require you to synthesise your observati...
- 546 shares
- 5 months ago
User Personas for Mobile Design and Development
The user persona is one of the most valuable tools in UX work. It allows the entire design and development team to keep a simple user story or user stories in mind as they work. This results in products that are better tailored to the user and thus more likely to succeed. Mobile product development can also benefit from user personas; it’s just ...
- 396 shares
- 1 year ago
Getting into the Mobile App User’s Mind – User Research for Mobile Applications
It’s well understood that user research is what makes for the best user experiences but what are the right user research techniques for mobile apps? While, there is no doubt that any classic UX research technique may be turned to mobile app user research – there are some techniques which have already been demonstrated to show proven value. Maste...
- 446 shares
- 3 months ago
How to Conduct User Observations
Observing users interacting with a product can be a great way to understand the usability of a product and to some extent the overall user experience. Conducting observations is relatively easy as it doesn’t require a huge amount of training and it can be relatively fast – depending on the sample size of users you intend to observe.Author/Copyri...
- 212 shares
- 6 months ago
5 Things Everyone Should Know About UX Work
The howls of frustration that we hear on many UX projects are often to do with how badly misunderstood the UX role is in business. Here are 5 things that everyone should know about UX work: 1. UX Research is EssentialThe first barrier to many a UX project is people in the company who think they already know the customer inside out. “We’ve done...
- 175 shares
- 3 weeks ago
Shadowing in User Research - Do You See What They See?
The idea of shadowing someone to see what they are doing is not new. It is a technique that is widely implemented in user research. The idea is simple; the researcher accompanies the user and observes how they use the product or service within their natural environment.Shadowing also takes place in other fields of business and in particular inte...
- 364 shares
- 3 months ago
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