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What is Interaction Design (IxD)?
Interaction Design (IxD) is the design of interactive products and services in which a designer’s focus goes beyond the item in development to include the way users will interact with it. Thus, close scrutiny of users’ needs, limitations and contexts, etc. empowers designers to customize output to suit precise demands.
What Designers Do – with the 5 Dimensions of IxD
For UX designers, “Interaction Design” is the axis on which our work revolves (i.e., the design of human interaction with digital products); however, the term also applies to understanding how people interact with non-digital products.
“Interaction Design is the creation of a dialogue between a person and a product, system, or service. This dialogue is both physical and emotional in nature and is manifested in the interplay between form, function, and technology as experienced over time.”
- John Kolko, Author of Thoughts on Interaction Design (2011)
Designers’ work in IxD involves five dimensions: words (1D), visual representations (2D), physical objects/space (3D), time (4D), and behavior (5D).
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Learn more about the 5 factors of interaction design and the kind of work IxD involves.
IxD’s five dimensions were first defined by a professor at London’s Royal College of Art, Gillian Crampton Smith, and a senior interaction designer, Kevin Silver. The dimensions represent the aspects an interaction designer considers when designing interactions:
Words (1D) encompass text, such as button labels, which help give users the right amount of information.
Visual representations (2D) are graphical elements such as images, typography and icons that aid in user interaction.
Physical objects/space (3D) refers to the medium through which users interact with the product or service—for instance, a laptop via a mouse, or a mobile phone via fingers.
Time (4D) relates to media that changes with time, such as animations, videos and sounds.
Behavior (5D) is concerned with how the previous four dimensions define the interactions a product affords—for instance, how users can perform actions on a website, or how users can operate a car. Behavior also refers to how the product reacts to the users’ inputs and provides feedback.
Interaction designers utilize all five dimensions to consider the interactions between a user and a product or service in a holistic way. Specifically, we use them to help envision the real-world demands of a usership in relation to a design not yet introduced. For example, designers of an app that must process data at high speed in order to find results inside a mass-transit system (a subway/metro) will face accommodating the constraints of underground commuters – cramped spaces, fast journeys, dead zones, etc.
Interaction Design is a Part of User Experience Design
The term “interaction design” is sometimes used interchangeably with “user experience design”. That’s understandable, considering interaction design is an essential part of UX design. Indeed, UX design entails shaping the experience of using a product, and a big part of that experience involves the needed interaction between the user and the product. However, UX design goes far beyond that. UX designers’ working world is concerned with the entire user journey, including aspects of branding, design, usability and function. Conversely, the central role of “interaction designers” targets the moment of use and how to improve the interactive experience. Thus, interaction design, or IxD, is pivotal in the realm of the user experience, since the moment of use is the acid test of a design, where the designer’s manipulation of the five dimensions must offer users a satisfactory—if not better—experience. If users find themselves hindered by impractical features, such as text-heavy notifications or overlong animations, are put off by the aesthetics, or the responsiveness of the design fails to match their needs in the context, the design will fail, regardless of the brand behind it. The IxD of a product reflects its absolute value.
How does interaction design compare to more traditional design disciplines?
Interaction design, a pivotal component of user experience design, emphasizes creating engaging products that facilitate user objectives, involving multifaceted elements like aesthetics, motion, sound, and space. It stands out from traditional design disciplines by focusing on user interaction and overall product experience beyond just visual aesthetics. To explore interaction design’s intricate principles, models, and critical role in developing user-centric designs, watch our detailed video and read this comprehensive book chapter.
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What does an interaction designer do?
An interaction designer crafts the experiences users have with products, focusing on optimizing user interaction and functionality. They utilize various elements like aesthetics, motion, sound, and space, ensuring that products are user-friendly and meet user needs effectively. They consider the Five Dimensions of Interaction Design: words, visual representations, physical objects, time, and behavior, to create meaningful interactions.
The interaction designer also works with design strategies, wireframes, prototyping and sometimes conducts user research to understand user goals better. For more insights on what interaction designers do, watch our video, which comprehensively explains the role and components of interaction design in detail.
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What is UX vs UI vs interaction design?
UX, UI, and Interaction Design shape distinct aspects of user interactions. UX, User Experience, is holistic, focusing on users' overall satisfaction and interaction with the company and its products, as explained by Don Norman, the inventor of the term "user experience." More recently, UX has come to refer specifically to the user experience with a solution and customer experience (CX) to the whole relationship with the company.
UID, User Interface Design, deals with the visual components users interact with, such as buttons, icons, and layouts, aiming for aesthetic and functional harmony. Interaction Design orchestrates the user's engagement with these components, ensuring effective, enjoyable interactions. Discover more about the differences and interconnections between user experience and user interface in this video.
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Stephen Gay, Design Lead at Google, delves deeper into these design roles in this video, helping you to understand UX Roles and choose which one you should go for.
What are the five dimensions of interaction design?
Our enlightening video on the interaction design process delves into the meticulous steps and considerations inherent to creating user-centric interactions and interventions. While the video primarily focuses on the overarching process, interaction design is often conceptualized through 5 dimensions:
1D - text
2D - visual representation
3D - physical object/space
4D - time (animation)
5D - behavior (reaction)
These dimensions are pivotal in creating clear, user-friendly, and effective interactions. For a more comprehensive exploration of interaction design processes, watch our video, which provides valuable insights and exemplifications, ensuring a profound understanding of the creation and refinement of interactive systems.
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What is the difference between interaction design and visual design?
Interaction design and visual design are essential, complementary disciplines in user experience. Interaction design optimizes user interactions with a system, applying usability principles to forge seamless, effective user experiences. Conversely, visual design emphasizes a product's aesthetics, including color, imagery, and typography. Interaction-design.org offers extensive courses in both areas – explore Interaction Design for Usability for a deeper understanding of creating intuitive user experiences. Check out Visual Design: The Ultimate Guide to refine your skills in producing visually striking interfaces. Integrating knowledge from both domains enables the development of cohesive, user-friendly designs.
What is the difference between product design and interaction design?
Product design encompasses creating usable products, including ideation, development, and validation, focusing on the user experience. Interaction design is a subset of product design, specializing in optimizing user interactions with a product prioritizing functionality and usability. To master interaction design, follow our Interaction Designer Learning Path, and explore our Product Manager Learning Path for a comprehensive understanding of constructing user-centric products. By integrating insights from both paths, you can innovate products that are functional and user-friendly and meet market demands.
What is mapping in interaction design?
Mapping in interaction design is a technique for creating visual representations to condense complex processes and user experiences, fostering a unified understanding.
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For example, our video explains how mapping can translate intricate details of locations and systems, like the New York Subway, into simplified, understandable visuals. Similarly, a customer journey map outlines users' interactions, lessons, and projects in an IxDF Design Bootcamp, demonstrating the efficiency of mapping in identifying patterns and enhancing navigation. To delve deeper into the concept, refer to our detailed article on the power of mapping.
What is the Interaction Design Foundation?
The Interaction Design Foundation (IxDF) is an educational organization advancing design knowledge and capabilities. We offer over 30 comprehensive courses on user experience (UX) and interaction design, suitable for both novices and experienced designers. Our online, self-paced courses, created by renowned professionals and scholars like Don Norman and Clayton Christensen, provide an Ivy League-level education in design, emphasizing user-centric approaches and design thinking. Learn and evolve with our diverse courses and enhance your design proficiency, earning industry-recognized certifications.
Watch our founders, Mads Soegaard and Rikke Friis Dam's video, to discover more about our mission to make premium design education affordable, offering unlimited access for a flat rate fee.
If you’ve heard the term user experience design and been overwhelmed by all the jargon, then you’re not alone. In fact, most practicing UX designers struggle to explain what they do!
“[User experience] is used by people to say, ‘I’m a user experience designer, I design websites,’ or ‘I design apps.’ […] and they think the experience is that simple device, the website, or the app, or who knows what. No! It’s everything — it’s the way you experience the world, it’s the way you experience your life, it’s the way you experience the service. Or, yeah, an app or a computer system. But it’s a system that’s everything.”
— Don Norman, pioneer and inventor of the term “user experience,” in an interview with NNGroup
As indicated by Don Norman, User Experience is an umbrella term that covers several areas. When you work with user experience, it’s crucial to understand what those areas are so that you know how best to apply the tools available to you.
In this course, you will gain an introduction to the breadth of UX design and understand why it matters. You’ll also learn the roles and responsibilities of a UX designer, how to confidently talk about UX and practical methods that you can apply to your work immediately.
You will learn to identify the overlaps and differences between different fields and adapt your existing skills to UX design. Once you understand the lay of the land, you’ll be able to chart your journey into a career in UX design. You’ll hear from practicing UX designers from within the IxDF community — people who come from diverse backgrounds, have taught themselves design, learned on the job, and are enjoying successful careers.
If you are new to the Interaction Design Foundation, this course is a great place to start because it brings together materials from many of our other courses. This provides you with both an excellent introduction to user experience and a preview of the courses we have to offer to help you develop your future career. After each lesson, we will introduce you to the courses you can take if a specific topic has caught your attention. That way, you’ll find it easy to continue your learning journey.
In the first lesson, you’ll learn what user experience design is and what a UX designer does. You’ll also learn about the importance of portfolios and what hiring managers look for in them.
In the second lesson, you’ll learn how to think like a UX designer. This lesson also introduces you to the very first exercise for you to dip your toes into the cool waters of user experience.
In the third and the fourth lessons, you’ll learn about the most common UX design tools and methods. You’ll also practice each of the methods through tailor-made exercises that walk you through the different stages of the design process.
In the final lesson, you’ll step outside the classroom and into the real world. You’ll understand the role of a UX designer within an organization and what it takes to overcome common challenges at the workplace. You’ll also learn how to leverage your existing skills to successfully transition to and thrive in a new career in UX.
You’ll be taught by some of the world’s leading experts. The experts we’ve handpicked for you are:
Alan Dix, Director of the Computational Foundry at Swansea University, author of Statistics for HCI: Making Sense of Quantitative Data
Ann Blandford, Professor of Human-Computer Interaction at University College London
Frank Spillers, Service Designer, Founder and CEO of Experience Dynamics
Laura Klein, Product Management Expert, Principal at Users Know, Author of Build Better Products and UX for Lean Startups
Michal Malewicz, Designer and Creative Director / CEO of Hype4 Mobile
Mike Rohde, Experience and Interface Designer, Author of The Sketchnote Handbook: The Illustrated Guide to Visual Note Taking
Szymon Adamiak, Software Engineer and Co-founder of Hype4 Mobile
William Hudson, User Experience Strategist and Founder of Syntagm
Throughout the course, we’ll supply you with lots of templates and step-by-step guides so you can start applying what you learn in your everyday practice.
You’ll find a series of exercises that will help you get hands-on experience with the methods you learn. Whether you’re a newcomer to design considering a career switch, an experienced practitioner looking to brush up on the basics, or work closely with designers and are curious to know what your colleagues are up to, you will benefit from the learning materials and practical exercises in this course.
You can also learn with your fellow course-takers and use the discussion forums to get feedback and inspire other people who are learning alongside you. You and your fellow course-takers have a huge knowledge and experience base between you, so we think you should take advantage of it whenever possible.
You earn a verifiable and industry-trusted Course Certificate once you’ve completed the course. You can highlight it on your resume, LinkedIn profile or website.
All open-source articles on Interaction Design (IxD)
The following chapter describes a variety of ways in which Tactile Interaction may be used to enhance the human computer
Book chapter
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