Publication statistics

Pub. period:1992-2014
Pub. count:9
Number of co-authors:18


Number of publications with 3 favourite co-authors:

Mary Czerwinski:
Mark Rouncefield:
Dan Shapiro:



Productive colleagues

Dave Randall's 3 most productive colleagues in number of publications:

Mary Czerwinski:80
Mark Rouncefield:55
Volker Wulf:55

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Dave Randall


Picture of Dave Randall.
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Current place of employment:
University of Siegen, Germany (visiting)

Dave Randall was Principal Lecturer at Manchester Metropolitan University, UK. until his retirement in 2011. He sorely misses his administrative load. He continues to work, collaborating with people like his co-author on this piece; with Richard Harper at Microsoft Research where they are currently involved in writing a book on Choice, and with Volker Wulf at the University of Siegen in Germany. His work sits primarily in the interdisciplinary research area called Computer Supported Cooperative Work (CSCW)and in HCI. He is particularly interested in the application of the ethnomethodological studies of work' programme to problems of new technology and organizational change, and in the conduct of ethnographic enquiry in relation to these issues. He has conducted a number of studies of work in organizations' in his career. These include a well-known and extensively-cited study of Air Traffic Control as well as studies of retail financial services, museum work, classroom interaction with new technology, ontology-based design, mobile phone use, and smart home' technology. He has undertaken consultancy and other work with organizations such as the Riso national laboratory, Denmark; Xerox plc; the Children's Society; Orange plc; Vodaphone plc; Microsoft plc and the national Centre for E-Social Science (NCess) and has collaborated with partners in a number of other institutions in the UK and Europe over a period of time. These include Lancaster University; Manchester University; the Blekinge Institue of technology and Lulea Technical University in Sweden, and the I.T. University of Denmark. He has co-authored three books, one an examination of organizational change and new technology in the retail financial services sector and another (with Mark Rouncefield and Richard Harper) on the conduct of ethnography for design-related purposes. A third is also, oddly enough, co-authored with Mark Rouncefield (and others): Technologies of Leadership in F.E.'. He also has one edited book with two more on the way.Currently (2013), he is working on a report for the Economic and Social Research Council on virtual learning environments and with Hitachi Ltd in japan on the applicability of 'patterns' to engineering maintenance work.


Publications by Dave Randall (bibliography)

 what's this?

Randall, Dave and Rouncefield, Mark (2014): Ethnography. In: Soegaard, Mads and Dam, Rikke Friis (eds.). "The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. Available online at

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Czerwinski, Mary, Millen, David, Randall, Dave, Stevens, Gunnar, Wulf, Volker and Zimmermann, John (2011): Transferability of research findings: context-dependent or model-driven. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 651-654.

In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.

© All rights reserved et al. and/or their publisher

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Lindley, Sian E., Harper, Richard, Randall, Dave, Glancy, Maxine and Smyth, Nicola (2009): Fixed in time and "time in motion": mobility of vision through a SenseCam lens. In: Proceedings of 11th Conference on Human-computer interaction with mobile devices and services 2009. p. 2.

SenseCam is an automatic wearable camera, often seen as a tool for the creation of digital memories. In this paper, we report findings from a field trial in which SenseCams were worn by household members over the course of a week. In interviews with these users, it became apparent that the way in which SenseCam images were played back, the manner of which might be described as a stilted movie, affected the values that were realised within them. The time-lapse nature of the image stream led participants to romanticise the mundane and find sentimentality in unexpected places, and was particularly effective at portraying personality and play. In so doing, SenseCam images enlivened the visual recording of everyday scenes. These values influenced what the participants sought to capture and view, and have implications for technologies that might support lifelogging or the development of user-generated content.

© All rights reserved Lindley et al. and/or their publisher

 Cited in the following chapter:

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 Cited in the following chapter:

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Lindley, Sian E., Randall, Dave, Sharrock, Wes, Glancy, Maxine, Smyth, Nicola and Harper, Richard (2009): Narrative, memory and practice: tensions and choices in the use of a digital artefact. In: Proceedings of the HCI09 Conference on People and Computers XXIII 2009. pp. 1-9.

This paper reports on research into the use of SenseCam, a wearable automatic camera. Household members were given multiple SenseCams to enable an exploration of how the device would be used in the context of everyday life. We argue that understanding the 'small stories' created by household members based around SenseCam images requires us to pay attention to a complex amalgam of issues. These pertain to narrative, memory and practice in and through both the 'sites of expression' of such work -- the topics that are selected for recall -- and performativity -- the occasions upon which narratives are constructed and the elaborations of identity that are entailed. Finally, we consider how the varied uses of SenseCam that emerged have implications for technologies relating to lifelogging and user-generated content.

© All rights reserved Lindley et al. and/or their publisher

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Martin, David, O'Neill, Jacki and Randall, Dave (2009): 'Talking about (my) Generation': Creativity, Practice, Technology & Talk. In: Proceedings of the 11th European Conference on Computer-Supported Cooperative Work 2009. pp. 171-190.

This paper describes the findings of an ethnomethodological enquiry into the work of graphic designers. We explore the collaborative nature of graphic design as undertaken by a small team of designers working in a packaging design company. In doing so, we attempt to explicate the way in which practice, talk and technology are intricately bound up in such a way as to constitute a creative process. We describe a series of scenic features, 'orderings', and 'talkaboutables' which are characteristic of this process and which may be entailed in other creative contexts and hence can be important topics for CSCW design for creativity.

© All rights reserved Martin et al. and/or their publisher

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Hansson, Christina, Dittrich, Yvonne and Randall, Dave (2006): How to Include Users in the Development of Off-the-Shelf Software: A Case for Complementing Participatory Design with Agile Development. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. .

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Randall, Dave, Harper, Richard and Rouncefield, Mark (2005): Fieldwork and Ethnography: A Perspective From CSCW. In: Proceedings of the 1st International Ethnographic Praxis in Industry and Commerce Epic Conference 2005, Redmond, USA. pp. 81-99.

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Randall, Dave, Hughes, John and Shapiro, Dan (1994): Steps toward a partnership: ethnography and system design. In: Jirotka, Marina, Goguen, Joseph A., Monk, Andrew F. and Gaines, Brian R. (eds.). "Requirements Engineering". San Diego, USA: Academic Presspp. 241-258

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Hughes, John A., Randall, Dave and Shapiro, Dan (1992): From ethnographic record to system design. In Computer Supported Cooperative Work, 1 (3) pp. 123-141.

This paper explores the issues involved in moving from ethnographic explorations of work in context to a practical contribution to system design. It does so using the example of an interdisciplinary research project involving sociologists and computer scientists in the domain of air traffic control systems. It forms a pair with another paper (Sommerville et al., 1992) exploring these questions from the perspective of our computer science partners. We characterise ethnography as a research method, and consider the differences between undertaking it for strictly sociological or anthropological purposes by contrast with interdisciplinary and design purposes. We summarise some of our results in ethnographic explications of the work of air traffic controllers, and the sociality which it manifests. We describe the dialogues involved in rendering these observations 'informative' for systems design, and the mutual translations implied in attempting to reconcile sociological with software engineering questions about supporting the work. We conclude by specifying some features of cooperative work which an engineering approach is in danger of overlooking; the ways, and limits, in which ethnographers can form a 'bridge' between users and designers; and some of the conflicts of interest entrained in generating technical change.

© All rights reserved Hughes et al. and/or Kluwer Academic Publishers

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