
Hoang Huynh
Description
I design strategies and workflows for big companies in order to create the conditions for outstanding experiences to happen. I help companies to create services and products, with both traditional and digital touchpoints, including anything that stands in between, such as wearables and Internet of Things devices.
My place is right in the middle of the intersection of Users and Business objectives, and my role is to align designers, developers and stakeholders to a clear and common direction.
I do have user research, design thinking, interaction, management and technical skills, but where I really shine is 'connecting dots': experience, strategy and innovation.
I do successfully manage and work with medium sized multidisciplinary teams, in very different scenarios B2B and B2C: financial services, e-commerces, public administrations, tourism, smart cities and startups.
Personas, Journeys, Blueprints and Mental Models are just means to an end, and my end is to implement the correct concept of service ownership.
My current obsession: Organizational Design.
Courses this member is taking

UX Management: Strategy and Tactics

Dynamic User Experience: Ajax Design and Usability

Web Design for Usability

Conducting Usability Testing

Mobile User Experience Design

Emotional Design: How to Make Products People Will Love

Gamification: Creating Addictive User Experience

Gestalt Psychology and Web Design: The Ultimate Guide

Affordances: Designing Intuitive User Interfaces

The Ultimate Guide to Visual Perception and Design

User-Centred Design - Module 1

User-Centred Design - Module 2

User-Centred Design - Module 3

Quality Web Communication: The Beginner's Guide

UI Design Patterns for Successful Software

The Psychology of Online Sales: The Beginner's Guide

Design Thinking: The Beginner's Guide

User Experience: The Beginner's Guide

Psychology of Interaction Design: The Ultimate Guide

The Practical Guide to Usability

Information Visualization: Getting Dashboards Right
