User-Centred Design - Module 1

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How this course will help your career

Welcome!

Welcome to the first module of three from the course 'User-Centred Design'!

What's special about Guerrilla UCD

Usability and good user experience need to be built into products and services. They're not something you can add afterwards. Giving sole responsibility for user experience to specialists, with little support or understanding from the rest of the team is all too common, with considerable frustration and wasted effort on both sides. This series of lessons aims to redress the imbalance by bringing user-centred design to the whole team and putting the case for a critical focus on users when we're building interactive systems. We're not trying to turn software developers into usability specialists, but approaches like Agile need everyone on the team to be aware of issues like quality and usability. And that's where Guerrilla UCD comes in.

Whether you're a lone voice in your corporate wilderness or a whole team trying to improve usability and user experience, our Guerrilla UCD lessons have a lot to offer. They're designed for a broad audience, not just usability and user experience experts (although some lessons, such as 'Making the Case for UCD in Agile' do lean more in that direction).

The lessons are run by William Hudson, a leading expert in user-centred design who consults and teaches internationally. They will have a practical focus but with enough background and theory to help you understand more complex issues. To allow you to fill in some of the gaps and to take things further yourself, each lesson has (optional) related reading consisting of over 40 titles across a broad array of subjects.

Guerrilla UCD Module 1 of 3 - Strategy

The five strategy lessons present the basics of designing for usability. They include

  • Visual Design for Usability
  • Navigation & Menu Design
  • SEO & Accessibility
  • Human Error, Messages & Feedback
  • Usability Evaluation

These topics address some of the most basic issues in building a wide range of interactive systems including desktop applications and web sites. They will be relevant to anyone involved in the design and development process.

Each of the 3 modules can be taken independently although module 1 is recommended as a precursor to the others for those with little or no knowledge of usability, user experience, or user-centred design.

Guerrilla UCD Module 2 of 3 - Tactics

These are more in-depth than the strategy lessons, addressing specific topics and techniques:

  • Card Sorting
  • Dynamic Web Pages
  • Web & Intranet Content
  • Advanced Users
  • Persuasive/Seductive Design

Like the strategy lessons, they are intended for a broad audience although Web & Intranet Content will be of particular interest to content authors (or those responsible for managing content).

Each of the 3 modules can be taken independently although module 1 is recommended as a precursor to the others for those with little or no knowledge of usability, user experience, or user-centred design.

Guerrilla UCD Module 3 of 3 - Lean and Agile

The lean and Agile lessons are more about process and how to make users the focal point of design. They include

  • Making the Case for UCD (aimed primarily at usability and UX specialists)
  • Integrating UCD & Agile
  • Agile UX (1): Users, Personas & Design Maps
  • Agile UX (2): Use Cases, Stories & Scenarios
  • Agile UX (3): Conceptual Models

These lessons tackle the difficult issues of how to persuade colleagues, teams and organizations that users should be central to the design and development of interactive systems. The three Agile UX lessons address practical techniques such as personas, design maps and conceptual models that help the focus to stay on real users and their needs throughout development.

Each of the 3 modules can be taken independently although module 1 is recommended as a precursor to the others for those with little or no knowledge of usability, user experience, or user-centred design.

Gain an industry-trusted UX Course Certificate

You earn a verifiable and industry-trusted Course Certificate once you complete the course. You can highlight them on your resume, CV, LinkedIn profile or your website.

Course Certificate

Our courses and Course Certificates are trusted by these industry leaders, who have taken up company memberships with the IDF:

Centure, Adobe, GE, IBM, Philips and SAP

Lessons in this course

  • Lessons become available at a schedule of one lesson per week.
  • Lessons remain open for you forever and have no deadlines.
  • There is no time limit to finish a course.
  • You have permanent access to your course material, answers, and classmates for the entire duration of your membership.
  • Estimated time to complete: 9 hours 58 mins spread over 2359 weeks.

Lesson 0: Welcome and Introduction

To be scheduled. Estimated time to complete: 42 mins.

  • 0.1: User-Centred Design (2 mins)
  • 0.2: An introduction to IDF courses (14 mins)
  • 0.3: Let our community help you (1 min)
  • 0.4: Meet your peers online in our discussion forums (6 mins)
  • 0.5: Meet and learn from design professionals in your area (1 min)
  • 0.6: Gain Timeless Knowledge Through IDF Courses (11 mins)
  • 0.7: Your path towards earning your Course Certificate (5 mins)
  • 0.8: Mandatory lessons vs. Optional lessons (2 mins)
  • 0.9: A mix between video-based and text-based lesson content (2 mins)

Lesson 1: User-Centered Design Boot Camp

To be scheduled. Estimated time to complete: 1 hour 27 mins.

  • 1.1: User-Centered Design Boot Camp (1 hour 22 mins)
  • 1.2: Discussion Forum (5 mins)

Lesson 2: Visual Design for Usability

To be scheduled. Estimated time to complete: 1 hour 40 mins.

  • 2.1: Visual Design for Usability (1 hour 35 mins)
  • 2.2: Discussion Forum (5 mins)

Lesson 3: Navigation & Menu Design

To be scheduled. Estimated time to complete: 1 hour 34 mins.

  • 3.1: Navigation & Menu Design (1 hour 29 mins)
  • 3.2: Discussion Forum (5 mins)

Lesson 4: Designing for SEO & Accessibility

To be scheduled. Estimated time to complete: 1 hour 40 mins.

  • 4.1: Designing for SEO & Accessibility (1 hour 35 mins)
  • 4.2: Discussion Forum (5 mins)

Lesson 5: Human Error, Messages & Feedback

To be scheduled. Estimated time to complete: 1 hour 34 mins.

  • 5.1: Human Error, Messages & Feedback (1 hour 29 mins)
  • 5.2: Discussion Forum (5 mins)

Lesson 6: Usability Evaluation

To be scheduled. Estimated time to complete: 1 hour 21 mins.

  • 6.1: Usability Evaluation (1 hour 16 mins)
  • 6.2: Discussion Forum (5 mins)

Lesson 7: Course Certificate, Final Networking, and Course Wrap-up

To be scheduled.

  • 7.1: Course Evaluation (1 min)

How to advance your career with IDF courses

  1. Attend lessons at your own pace

    Each week throughout the course, you get access to a new lesson, but you can move through the lessons at your own pace. This means you can learn before you leave for work, or in between breaks — in as little as 15 minutes per day.

  2. Network online and offline

    Network with your fellow course-takers online, through discussion forums inside lessons. You can also connect with your peers offline via IDF’s Local Groups. Local Groups connect you with other designers around your city who share the same passion in UX design as you.

  3. Advance your career

    Get a verifiable and industry-trusted Course Certificate once you’ve scored at least 70% on a course. Highlight your Course Certificates on your résumé, your LinkedIn profile, or your website to showcase your newly mastered skills.

Start advancing your career now

Become a member to take “User-Centred Design - Module 1”. Take any other IDF UX courses at no additional cost. Take a concrete step forward in your career path today.

FREQUENTLY ASKED QUESTIONS

Courses

Can I take more than one course at a time?

Yes, you can take all the courses you would like. For example, if there are 30 active courses, you can enroll in all 30 courses at the same time and move from one to the other as you please.

There are no further charges once you’ve paid for your membership.

Please note: If you have a student membership, you can take a maximum of three courses at the same time. As a student, you can thus still take all the courses you would like – free of extra charges – just as long as you finish them (or drop them) so that you don’t have more than three ongoing courses at the same time.

Start Learning

I missed the enrollment date and now the course is closed. Will I have any opportunity to take the course in the future?

Don't worry if you missed the course. We will re-run it shortly. One of the reasons we continually open and close courses is to be able to control the classroom size.

Networking is a large part of our value proposition, so we want just the right number of people inside the courses. That is also why we display the "XX % percent booked" on our course icons.

We’ll re-schedule the course and make it available for sign-up on https://www.interaction-design.org/courses in only about a week (or perhaps a little bit longer). The actual start date of the course will be a few weeks after sign-ups begin too. We’ve found that this is the best way to maximize flexibility and convenience for everyone, especially you as you put your course program together.

Do I have to be online at an exact time to study?

No. You can set your own study schedule. There are no "live sessions" or "webinars" since our members are from all timezones around the world. We are a truly global community – with members in every single corner of the world.

Thus, once you are enrolled, you can take all the time you want to complete a given course. Every "classroom" in each course will never close, so you’ll have permanent access to your classmates and your course material (as well as your own answers).

Will I receive a Course Certificate?

Yes. Every time you complete a course, you get an industry-recognized Course Certificate. There is no limit to how many Course Certificates you can earn during your membership. You will also receive a 3-step guide on how to include your Course Certificate on LinkedIn and in your résumé/CV.

You can see an example of a Course Certificate at the bottom of the Course Catalogue.

How can I drop a course?

You can simply go to the course page and click on the “Drop Course” button — please bear in mind that this will also erase all your course progress and answers.

I have answered questions in a lesson; when will they be marked/graded?

We do the marking/grading in so-called "sprints," where we sit down and do all the marking/grading in one go. Your answers will be graded approximately one week after you submit your work.

We do this because it is much more efficient than doing one little step every day. It's part of our lean/agile work philosophy, and that approach to efficiency is one of the factors that keeps our membership prices so incredibly low.

We are doing it to save you money and as part of our mission to lower the cost of high-quality design education.

I have updated my name, but my course certificate is not updated — how can I change it?

Please contact us at hello@interaction-design.org and our member support will regenerate your certificate with the correct name.

I have started the course/lesson later than the specified date, are my answers still going to be marked?

We will be marking answers for as long as there are active members. Therefore, even if you are the only person taking a lesson at that particular time, your answers will still be marked.

How are courses graded?

Multiple-choice questions are automatically graded by our system, whilst open-ended questions are marked by the course instructors.

I started a course after the official start date; for how long will I have access to the course materials?

Regardless of when you have enrolled on a course, you will have access to the course materials for the entire duration of your membership. So, if you pay for a one-year membership, you will have access for one year, renewing your membership for a second year means you will have access for two years, and so on.

English is not my first language so it takes me longer to learn through the course content, will I still be able to answer questions after the course completion date?

Yes, you will be able to submit answers for the whole duration of your membership.

New lessons are starting before I have had the chance to complete all aspects of the previous lesson(s); am I going to be locked out of these unfinished lessons?

No, you will not be locked out of any lesson or course. You will have access to all course materials throughout your membership, so there is no pressure to keep at the same pace as the specified lesson release dates.

All we recommend is that you try to stick to the same schedule as other participants. The reason is they may have moved on to other lessons, thereby meaning you could miss out on the social aspects of the course(s). However, we anticipate that there will be a constant flow of participants working through different lessons and courses, so overall you are unlikely to miss out. We will also be running all courses again — so there really is no rush.

Are course certificates awarded on a specific date?

No; you can generate your certificate as soon as you attain at least 70% of the total course points.

When will I receive my Course Certificate?

Course certificates will be given to participants when they have scored more than 70% or more of the total course points. For example, if a course contains ten lessons each with ten questions, you will receive a course certificate when the instructor has awarded you at least 70 points (70% of the total course points).

There is no specified time that certificates will be awarded — instead, they are given to participants as and when they have answered all questions, even if this is long after the official end date.

How do I add my Course Certificate to my LinkedIn profile?

Below is a step-by-step guide on how to add your IDF course(s) to your LinkedIn profile:

1. Go to your LinkedIn profile page and scroll to your "Accomplishments” section.

2. Click on the plus button and choose “Certification”.

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3. In the following fields add:

  • Certification name – Course name
  • Certification authority – The Interaction Design Foundation
  • License number – Your membership ID number (it's written on your certificate)
  • Time period – Input the date written on your certificate (e.g., May 2017)
  • Check the button “This certification does not expire”
  • Certification URL: Input the certificate URL provided on your course page

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4. Click on the save button.

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Congratulate yourself!
You’ve made a great accomplishment by earning your course certificate, and now the world knows about it!

How do I add the IDF Membership Certificate to my LinkedIn Profile?

Below is a step-by-step guide on how to add your certificate to your LinkedIn profile:

1. Go to your LinkedIn profile page and scroll to your "Accomplishments” section.

2. Click on the plus button and choose “Certification”.
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3. In the following fields add:
• Certification name – Membership Certificate
• Certification authority – The Interaction Design Foundation
• License number – Your membership ID number (it's written on your membership certificate)
• Time period – Input the date when you joined our community (e.g., May 2017)
• Check the button “This certification does not expire”
• Certification URL: Input the certificate URL provided on your profile page

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4. Click on the save button.
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It is as simple as that. Now, anyone who visits your profile can see your certificates!

How much will I have to pay for the courses?

As a member, you can take as many courses as you want with no additional costs. This means you only have to pay our membership fee to take an unlimited number of courses. There will be no further charges on top of the membership fee, no matter how many courses you decide to take.

Do you provide mostly beginners' or more advanced courses?

We provide courses for all levels of mastery and accross the full spectrum. If you’re new to design, you can start from our beginner courses and progress all the way up to our advanced ones. If you’re an established designer, on the other hand, you will find some of our lower-level courses provide a good refresher—and the advanced ones, a bit of a challenge.

How much time is needed to complete a course?

Once enrolled in a course, you will gain access to a new lesson each week, which you are free to complete without any deadlines and no end date, either.