Founding Director of the Design Lab at Nielsen Norman Group
Norman, Don (2007): A Review of: \"Handbook of Human Factors and Ergonomics\" by Salvendy, G.. In International Journal of Human-Computer Interaction, 23 (1) pp. 189-190. https://www.leaonline.com/doi/abs/10.1080/10447310701360813
Norman, Don (2007): Gavriel Salvendy (Ed.): Handbook of human factors and ergonomics (3rd edn.). In Universal Access in the Information Society, 5 (4) pp. 421. https://dx.doi.org/10.1007/s10209-007-0068-x
Norman, Don (2006): Interaction design is still an art form.: ergonomics is real engineering. In Interactions, 13 (1) pp. 45-60.
Norman, Don (2006): Trapped in a Lufthansa airline seat. In Interactions, 13 (2) pp. 41-ff.
Norman, Don (2006): Emotionally centered design. In Interactions, 13 (3) pp. 53-ff.
Norman, Don (2006): Why doing user observations first is wrong. In Interactions, 13 (4) pp. 50-ff.
Norman, Don (2006): Words matter. talk about people: not customers, not consumers, not users. In Interactions, 13 (5) pp. 49-63.
Norman, Don (2006): Logic versus usage: the case for activity-centered design. In Interactions, 13 (6) pp. 45-ff.
Norman, Don (2005): Robots in the home: what might they do?. In Interactions, 12 (2) pp. 65.
Norman, Don (2005): Whose profession is this?: everybody\'s, nobody\'s. In Interactions, 12 (3) pp. 51.
Norman, Don (2005): Human-centered design considered harmful. In Interactions, 12 (4) pp. 14-19.
Norman, Don (2005): Do companies fail because their technology is unusable?. In Interactions, 12 (4) pp. 69.
Norman, Don (2005): To school or not to school?. In Interactions, 12 (5) pp. 51.
Norman, Don (2005): There\'s an automobile in HCI\'s future. In Interactions, 12 (6) pp. 45-ff.
Norman, Don (2004): Introduction to This Special Section on Beauty, Goodness, and Usability. In Human-Computer Interaction, 19 (4) pp. 311-318. https://www.leaonline.com/doi/abs/10.1207/s15327051hci1904_1
Norman, Don (2002): Emotion & design: attractive things work better. In Interactions, 9 (4) pp. 36-42.
Norman, Don (2002): Complexity versus difficulty: where should the intelligence be?. In: Gil, Yolanda, Leake, David (eds.) International Conference on Intelligent User Interfaces 2002 January 13-16, 2002, San Francisco, California, USA. pp. 4. https://doi.acm.org/10.1145/502716.502720
Norman, Don (2002): Home Theater: Not Ready for Prime Time. In IEEE Computer, 35 (6) pp. 100-102. https://csdl.computer.org/comp/mags/co/2002/06/r6100abs.htm
Norman, Don (1999): Affordances, Conventions, and Design. In Interactions, 6 (3) pp. 38-41.
Norman, Don (1994): Trends in the Computer Industry: Life-Long Subscriptions, Magical Cures, and Profits Along. In: Szekely, Pedro (eds.) Proceedings of the 7th annual ACM symposium on User interface software and technology November 02 - 04, 1994, Marina del Rey, California, United States. pp. 193. https://www.acm.org/pubs/articles/proceedings/uist/192426/p193-norman/p193-norman.pdf
Norman, Don (1994): How Might People Interact with Agents. In Communications of the ACM, 37 (7) pp. 68-71.
Norman, Don (1993): Cognition in the Head and in the World: An Introduction to the Special Issue on Situated A. In Cognitive Science, 17 (1) pp. 1-6.
Marcus, Aaron, Norman, Don, Rucker, Rudy, Sterling, Bruce, Vinge, Vernor (1992): Sci-Fi at CHI: Cyberpunk Novelists Predict Future User Interfaces. In: Bauersfeld, Penny, Bennett, John, Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 435-437. https://www.acm.org/pubs/articles/proceedings/chi/142750/p435-marcus/p435-marcus.pdf
Norman, Don (1991): Collaborative Computing: Collaboration First, Computing Second. In Communications of the ACM, 34 (12) pp. 88-90.
Draper, Steven, Norman, Don (1984): Software engineering for user interfaces. In: Proceedings of the 7th International Conference on Software Engineering , 1984, Silver Spring, MD. pp. 214-220.
Norman, Don (1984): Four Stages of User Activities. In: Shackel, Brian (eds.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 507-511.
Norman, Don (1984): Stages and Levels in Human-Machine Interaction. In International Journal of Man-Machine Studies, 21 (4) pp. 365-375.
Norman, Don (1983): Design Rules Based on Analyses of Human Error. In Communications of the ACM, 26 (4) pp. 254-258.
Norman, Don (1983): Design Principles for Human-Computer Interfaces. In: Smith, Raoul N., Pew, Richard W., Janda, Ann (eds.) Proceedings of the ACM CHI 83 Human Factors in Computing Systems Conferenc December 12-15, 1983, Boston, Massachusetts, United States. pp. 1-10.
Norman, Don (1982): Steps Toward a Cognitive Engineering: Design Rules Based on Analyses of Human Error. In: Nichols, Jean A., Schneider, Michael L. (eds.) Proceedings of the SIGCHI conference on Human factors in computing systems March 15-17, 1982, Gaithersburg, Maryland, United States. pp. 378-382.
Norman, Don (1980): Twelve Issues for Cognitive Science. In Cognitive Science, 4 (0) pp. 1-32.
Norman, Don, Shallice, Tim (1980). Attention to action: Willed and automatic control of behaviour. Centre for Human Informati. Centre for Human Information Processing, University of California, San Diego, CA, USA
Norman, Don (1992): Where Human Factors Fails: Ergonomics versus the World of Design and Manufacture. In: Proceedings of the Human Factors Society 36th Annual Meeting , 1992, .
Commentary for User Experience and Experience Design chapter of The Encyclopedia of Human-Computer Interaction, 2nd Ed..
Commentary for Philosophy of Interaction chapter of The Encyclopedia of Human-Computer Interaction, 2nd Ed..
Commentary for Disruptive Innovation chapter of The Encyclopedia of Human-Computer Interaction, 2nd Ed..
Norman, Don (2004). Design as communication. Retrieved 2012-03-19 00:00:00 from JND.org: https://jnd.org/dn.mss/design_as_communication.html
Norman, Don, Nielsen, Jakob (1970). 10 Heuristics for User Interface Design. Retrieved 2013-08-31 00:00:00 from https://www.nngroup.com/articles/ten-usability-heuristics/
Nielsen, Jakob, Norman, Don (1970). List of 'Heuristic Evaluation' articles from the Nielsen/Norman Group. Retrieved 2013-09-02 00:00:00 from https://www.nngroup.com/topic/heuristic-evaluation/
Norman, Don (1970). Logic Versus Usage: The Case for Activity-Centred Design. Retrieved 2014-01-19 00:00:00 from https://www.jnd.org/dn.mss/logic_versus_usage_.html
Norman, Don (1970). Human-Centred Design Considered Harmful. Retrieved 2014-01-19 00:00:00 from https://www.jnd.org/dn.mss/human-centered_desig.html