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AI and HCI: B.Sc. Psych, postgraduate Electronic Engineering, worked until 1997 in computer industry. Now retired, writing poetry and married to William Woodhead: now known as Vivienne Woodhead.
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Spool, Jared M., Allen, C. Dennis, Ballman, Don, Begg, Vivienne, Miller-Jacobs, Harold H., Muller, Michael J., Nielsen, Jakob (1993): User Involvement in the Design Process: Why, When and How?. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik, White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 251-254. http://www.acm.org/pubs/articles/proceedings/chi/169059/p251-allen/p251-allen.pdf