C. Dennis Allen

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Page, Stanley R., Johnsgard, Todd J., Albert, Uhl, Allen, C. Dennis (1996): User Customization of a Word Processor. In: Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D., Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada. pp. 340-346. http://www.acm.org/sigchi/chi96/proceedings/papers/Page/srp_txt.htm

Allen, C. Dennis (1995): Succeeding as a Clandestine Change Agent. In Communications of the ACM, 38 (5) pp. 81-86.

Spool, Jared M., Allen, C. Dennis, Ballman, Don, Begg, Vivienne, Miller-Jacobs, Harold H., Muller, Michael J., Nielsen, Jakob (1993): User Involvement in the Design Process: Why, When and How?. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik, White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 251-254. http://www.acm.org/pubs/articles/proceedings/chi/169059/p251-allen/p251-allen.pdf