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Customer Lifecycle Mapping - Getting to Grips with Customers

Customer Lifecycle Mapping - Getting to Grips with Customers

Customer experience is the key to running a successful business just as user experience is key to developing a successful product. Customer experience encompasses a larger range of interaction than user experience in that it not only takes into account UX but also the needs of those paying for the product or service (which may be very different ...

  • 257 shares
  • 3 weeks ago
How to Change Your Career from Graphic Design to UX Design

How to Change Your Career from Graphic Design to UX Design

If there’s an occupation that is 100% linked with the public’s idea of what design is all about, it’s graphic design. From the familiar golden arches of the McDonald’s brand to the typography and colors of movie posters, graphic designers create some of the most iconic and ubiquitous designs around us. So why would a graphic designer like you wa...

  • 270 shares
  • 3 weeks ago
5 Things Everyone Should Know About UX Work

5 Things Everyone Should Know About UX Work

The howls of frustration that we hear on many UX projects are often to do with how badly misunderstood the UX role is in business. Here are 5 things that everyone should know about UX work: 1. UX Research is EssentialThe first barrier to many a UX project is people in the company who think they already know the customer inside out. “We’ve done...

  • 179 shares
  • 3 weeks ago
Dieter Rams: 10 Timeless Commandments for Good Design

Dieter Rams: 10 Timeless Commandments for Good Design

Let’s pay a virtual visit to a famous industrial designer’s workshop. By examining the principles of his winning approach, we can incorporate vital elements into our designs in the “less is more” age. As user experience practitioners, most of us have worked with Nielsen and Molich’s 10 heuristics or rules of thumb and the Eight Golden Rules by ...

  • 234 shares
  • 3 weeks ago
How to Align UX with Product Management

How to Align UX with Product Management

The introduction of UX to a company’s workflow is often a straightforward process. There’s a common understanding that you will be delivering improvements to products that will enable better acceptance of those products in the market.However, the role of the product manager can often clash with the UX role. Why? Well… they really ought to be the...

  • 192 shares
  • 3 weeks ago
How to design great 404 Error Pages

How to design great 404 Error Pages

Getting a 404 Error page is very similar to many real-life situations. What do we mean? Well, for example, if you are an “I-don’t-need-a-map” kind of person in an unknown place, you will most likely get lost. And while your frustration level rises to the level of Leonardo Di Caprio at The Oscars, imagine that someone approaches you and gently he...

  • 176 shares
  • 3 weeks ago
How to Visualize Your Qualitative User Research Results for Maximum Impact

How to Visualize Your Qualitative User Research Results for Maximum Impact

When thinking about visualization of research results, many people will automatically have an image of a graph in mind. Do you have that image, too? You would be right in thinking that many research results benefit from a graph-like visualization, showing trends and anomalies. But this is mainly true for results from quantitative user research. ...

  • 341 shares
  • 3 weeks ago
Test Your Prototypes: How to Gather Feedback and Maximise Learning

Test Your Prototypes: How to Gather Feedback and Maximise Learning

Once you’ve built your prototypes based on the ideas you and your team generated, it’s time to gather feedback from the people on whom you are testing these. Optimising how you gather feedback — and, therefore, learn from your prototypes and users — is essential to help you save time and resources in the Prototype and Test stages of the Design T...

  • 358 shares
  • 3 weeks ago
How to Involve Stakeholders in Your User Research

How to Involve Stakeholders in Your User Research

If you want to do a user research project, it is important that you involve the relevant stakeholders in your planning. Your stakeholders can help ensure that the research you do is as relevant as possible for your project and that the people you need support from have an invested interest in your research. In-house and independent designers hav...

  • 235 shares
  • 3 weeks ago
Conducting Ethical User Research

Conducting Ethical User Research

In any type of research that involves human participants, it’s important to consider the ethics of the research project. That is also the case when you do user research. You are responsible for your participants’ wellbeing, for representing them honestly, and for keeping their personal information safe. That is a big responsibility, so it’s impo...

  • 143 shares
  • 3 weeks ago
The Grid System: Building a Solid Design Layout

The Grid System: Building a Solid Design Layout

Now that we’ve seen some grids at work in the Rule of Thirds article, let’s examine them a little more deeply. As a concept that deals so fundamentally with the fabric and background of our work as designers, it’s easy to overlook the power of grids and think more about the elements we want to create. Many traditional artists still paint their m...

  • 279 shares
  • 4 weeks ago
Shneiderman’s Eight Golden Rules Will Help You Design Better Interfaces

Shneiderman’s Eight Golden Rules Will Help You Design Better Interfaces

Follow Ben Shneiderman’s 'Eight Golden Rules of Interface Design' if you want to design great, productive and frustration-free user interfaces. Apple, Google and Microsoft are among some of the highly successful companies whose well-designed products reflect Shneiderman’s rules. The characteristics derived from Shneiderman’s golden rules can be ...

  • 384 shares
  • 4 weeks ago
7 UX Deliverables: What will I be making as a UX designer?

7 UX Deliverables: What will I be making as a UX designer?

What does a UX designer actually produce? Here, we will explore the concept of UX Deliverables, a term that describes the outputs of a UX design process during its various stages. The deliverables produced by UX designers vary according to their role in the design team and also depending on the methods and tools used by each role. We will provid...

  • 244 shares
  • 4 weeks ago
Visual Mapping – The Elements of Information Visualization

Visual Mapping – The Elements of Information Visualization

Information visualization requires mapping data in a visual or occasionally auditory format for the user of the visualization. This can be challenging because while some data has a spatial relationship built in (for example, temperatures in cities around a country) many data sets don’t have a traditional spatial relationship (for example, salari...

  • 344 shares
  • 4 weeks ago
Product-Service Hybrids – When Products and Services Become One

Product-Service Hybrids – When Products and Services Become One

Mikal Hallstrup,, the Chief Visionary Officer of Designit says; “The world doesn’t necessarily need more products, it needs better solutions.” While a solution may commonly be a product or a service, it’s more likely to be a combination of the two in many instances today.The combination of a product and a service is a product-service hybrid. For...

  • 341 shares
  • 4 weeks ago
Heuristic Evaluation: How to Conduct a Heuristic Evaluation

Heuristic Evaluation: How to Conduct a Heuristic Evaluation

Learn to conduct a heuristic evaluation on any given user interface design. This article will teach you how to generate and conduct your own heuristic evaluations so you can improve the usability, utility, and desirability of your designs. The best practice is to use established heuristics like Nielsen and Molich's 10 rules of thumb and Ben Shn...

  • 280 shares
  • 4 weeks ago
What is Interaction Design?

What is Interaction Design?

Interaction design is an important component within the giant umbrella of user experience (UX) design. In this article, we’ll explain what interaction design is, some useful models of interaction design, as well as briefly describe what an interaction designer usually does. A simple and useful understanding of interaction designInteraction de...

  • 209 shares
  • 4 weeks ago
5 Awesome TED Talks for Designers

5 Awesome TED Talks for Designers

We know, TED talks can sometimes feel a little… overblown. While there are loads of great talks; some of them go nowhere and don’t seem to add much to your life at all. To make things worse… there are a lot of TED talks and it’s hard to tell which are going to motivate you to do something new and interesting and which are going to bore the socks...

  • 140 shares
  • 4 weeks ago
How to Change Your Career from Web Design to UX Design

How to Change Your Career from Web Design to UX Design

Changing careers isn’t as hard as it’s often made out to be, especially if you’ve got the right resources to help you make the change. For many web designers, now is the perfect time to make the switch into UX design. To start with, there’s the monetary boost that comes with the change in career. According to PayScale, web designers in the US ea...

  • 261 shares
  • 4 weeks ago
Apple’s Product Development Process – Inside the World’s Greatest Design Organization

Apple’s Product Development Process – Inside the World’s Greatest Design Organization

Apple’s Product Development Process may be one of the most successful design processes ever implemented. With the company verging on becoming the world’s first $1 trillion business organization – there’s a lot that designers can learn from Apple and introduce into their own design environments.Apple is a notoriously secretive business. In Steve ...

  • 390 shares
  • 1 month ago