The Glossary of Human Computer Interaction

A comprehensive - an ever-growing - glossary of key terms in Human-Computer Interaction
Bringing Numbers to Life
by John Armitage
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The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
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The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam (eds.)
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Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
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The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
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AUTHORS

Bill Papantoniou is researcher at the Ergonomics Unit of the National Technical University of Athens. He also teaches Ergonomics in the AKTO Industrial Design school  and works in projects involving the support of human work (physical and cognitive).Bill graduated in Mechanical Engineering at the National Technical University of Athens and specialized in Production Engineering. He then proceded in studying Ergonomics, focusing on the analysis and design of information systems supporting complex cognitive work which lead to a PhD in Cognitive Ergonomics from NTUA. Research Interests:Cognitive Ergonomics, Design Methodology, Usability, Ethnographic Approaches
I am Founder of the Interaction Design Foundation. Previously, I've worked at The Danish National Technological Institute working with research in industry. Until March 2000 I was one of three partners in Csite.com, a web development company of about 11 people. It went out of business in 2009. I've worked in the eBusiness Think Tank of Daimler in the corporate headquarters in Berlin (DaimlerChrysler Financial Services). I've worked as a lecturer at the Department of Information and Media Studies at the University of Aarhus. I've been a PHD student at the Department of Computer Science at the University of Aarhus and spent a semester in Paul Dourish's research group at University of California at Irvine. I've spent six months at University of Tasmania's School of Psychology. I lived six months in Paris while working at La Maison du Danemark. I spent one back-breaking year in the Danish infantry back in '95. I lived one year in Gladstone, Manitoba, Canada, back in '92-'93 Contact info Mads Soegaard Chr. Molbechs Vej 4 DK-8000 Aarhus C. Denmark Mob.: +45 2629 5505 You can find me on Facebook, Google+, or LinkedIn Email: mads@interaction-design.org
Julia Reinhard Lupton is Professor of English, Comparative Literature and Education at the University of California, Irvine. She is the founding director of Humanities Out There, an educational partnership between the School of Humanities and the Santa Ana Unified School District. She serves on the National Advisory Board of Imagining America: Scholars and Artists in Public Life (http://www.ia.umich.edu/). She is co-editor with Ellen Lupton of the design blog, www.design-your-life.org, dedicating to forging original lives in a mass-produced world through the application of design theory and practice to everyday situations. She is the author of three books and many articles on Shakespeare, and is currently writing a book called "Thinking with Shakespeare," based on ideas first developed in her web site, www.ThinkingWithShakespeare.org.
Mehmet Gokturkey is currently teaching at Gebze Institute of Technology, Turkey.
David Trepess is a principal human factors engineer at Sony BP Research Labs. He holds a BA, MSc and a PhD all in the HCI and HF area. His current work involves investigating human factors issues in broadcast and other media centric industries. His PhD was titled "A Classification Model for Human Error in Collaborative Systems" and was conducted at Staffordshire University. His other main research interests include multimedia design, task analysis and information visualisation.
DIRK KNEMEYER is the CEO of Involution Studios, a software design consultancy whose clients include Apple, Microsoft, Oracle, McAfee, and Yahoo!. His leadership contributions to the business and design community are prolific, having authored more than 100 articles, given more than 50 speeches and presentation around the world, and participation on 10 Boards for corporations and non-profit organizations. Prior to founding Involution Studios, Dirk was the Chief Design Officer at Thread Inc. His diverse professional background includes time as a management consultant specializing in change management, an advertising executive who set the brand strategy and marketing execution for international corporations, and as a design director. Dirk has won myriad awards crossing various media for creative excellence, including web, television, print and multimedia. Dirk earned a Master of Arts from the prestigious Popular Culture program at Bowling Green, a curriculum that synthesizes sociology, psychology and anthropology. He has applied these methods and insights to all of his work across the marketing, product development and corporate spheres, now focusing on humanistic approaches to building better businesses.
Eric Svoboda is an user experience professional for Ascendant Technology
Thomas Memmel was a research assistant at the University of Konstanz at the chair for human-computer interaction of Prof. Harald Reiterer. He holds a BSc (2002) and MSc (2005) in Computer Science. He was involved in a DaimlerChrysler AG funded PhD program and has previously taken part in HCI related projects associated with automotive information systems engineering. In 2009, Thomas Memmel started working for Zühlke Engineering AG in Switzerland as Usability Engineering Consultant and Trainer. Since 2010, he is manager of a business unit with special focus on client technology and user experience. Visit Thomas blog at www.usability-architect.com
Eelke Folmer is an assistant Professor at the University of Nevada in Reno. Previously he worked as a postdoctoral fellow in the Software Engineering / Games Group at the University of Alberta. He received a PhD degree from the University of Groningen where he worked on the European Union funded Software Architecture for Usability (STATUS) project. His research interests revolve around the relationship between software architecture and software quality, motivated by the fact that the quality of a system is very much restricted and determined by architecture design. His interests are primarily geared towards the games domain where he currently works on:- component based game development- game quality e.g. usability& accessibility
Dr Hatice Gunes is a Lecturer (Assistant Professor) at the School of Electronic Engineering and Computer Science, Queen Mary University of London (QMUL), UK. She received her Ph.D. degree in Computer Science from University of Technology Sydney (UTS), Australia, in September 2007 for her multi-cue and multi-sensory approach to automatic recognition of emotions from face-and-body expressions, and their timing and synchronicity. Prior to joining QMUL, she was a postdoctoral researcher at Imperial College London, UK working on SEMAINE, an EU-FP7 award winning project that aimed to build a multimodal dialogue system which can interact with humans via a virtual character and react appropriately to the user's non-verbal behaviour, and MAHNOB that aimed at multimodal analysis of human naturalistic nonverbal behaviour. Her research interests lie in the areas of affective computing, visual information processing, and machine learning, focusing particularly on emotional data acquisition and annotation, automatic affective behaviour analysis and continuous prediction, multicue and multimodal emotion recognition. Dr Gunes has published more than 50 technical papers in these areas, and has also served as a Guest Editor of Special Issues in Image and Vision Computing Journal and the Int'l Journal of Synthetic Emotions, a member of the Editorial Advisory Board for the Affective Computing and Interaction Book (IGI Global, 2011), as an invited speaker at the Int'l Workshop on Social Signal Processing (WSSP 2011) and the Summer School on Affective Computing and Social Signal Processing (ACSSP 2010), and as a reviewer for numerous journals and conferences in these fields. From 2004 to 2007, she was a recipient of the Australian Government International Postgraduate Research Scholarship (IPRS) awarded to top quality international postgraduate students. Dr Gunes, together with co-authors, has also received a number of other awards for Outstanding Paper (IEEE FG 2011), Quality Reviewer (IEEE ICME 2011), Best Demo (IEEE ACII 2009), and Best Student Paper (VisHCI 2006). She is a member of the IEEE, the ACM, and the HUMAINE Association.
Martin Harrod has over 15 years of real world experience in the design and implementation of technology systems. This experience gives him a keen insight on how an organization can better leverage their technology investments. He simplifies his approach into four basic success criteria: 1) Users adopt the solution 2) The solution solves the business problem for which it was intended 3) The finished solution meets the technical criteria with an appropriate level of quality. 4) The project is completed more or less on time and on budget Of the four criteria, user adoption is the most complex and arguably most important to the success of any technological design. Martin's rigorous study and commentary on the affect human factors have on technological design have made him a leader in this space. He consults regularly with experts from a wide variety of social, technical, and business fields allowing him to create synergistic solutions to the human-machine interaction problems. Raised in Edmonton Alberta, Martin now lives in the Metro Vancouver with his wife and family and spends his non-working time enjoying the outdoors and trying to pass on his love for technology to his young son.
Frank Spillers is a distinguished speaker, author and internationally respected Senior Usability practitioner. He is an expert in improving the design and usability of large scale websites, web applications, desktop and mobile apps. Frank has successfully applied fifteen years of advanced knowledge of Usability Engineering skills and User Centered Design methodology in Fortune 500 and corporate environments globally. A recognized subject matter expert by the U.S. Department of Labor, he has developed new usability techniques for understanding user needs, assessing user experience and conducting rapid design prototyping. Recently, he has contributed ground-breaking research on the impact of design and emotion. His current work has been profiled in leading industry publications including The Handbook of Task Analysis for Human Computer Interaction, MarketingSherpa's Landing Page Handbook and the book-- The Persona Lifecycle. Before founding Experience Dynamics in 2001, Frank managed usability consulting for WebCriteria (now Coremetrics) and worked with students of Dr. Donald Norman (the grandfather of User Centered Design) at Intuitive Design, a San Diego based User Centered Design consultancy. His current clients include: Microsoft, Intel, IBM, Logitech, GE, Nike, Hewlett-Packard, KeyBank, Four Seasons, Chase, Target.com and Whitepages.com. He has trained thousands of teams and individuals in usability and User Centered Design techniques in private as well as public settings. Frank received his Master's in Cognitive Science (MS) from Birmingham University, UK in the user experience of collaborative (social) virtual (3D) environments. Email Frank
Eva Hornecker is Assistant Professor at the University of Strathclyde. She has worked at several places before, including the UK's Open University, Sussex University, the Vienna University of Technology, following her PhD in Bremen, Germany. Eva's research focus is on 'Beyond the Desktop' Interaction Design. She researches in the intersections of UbiComp, tangible interfaces/interaction, and CSCW (focused on co-present social interaction), with application areas e.g. in education and museums. Additional sidetrack research on ethics and professional responsibility in IT.