Frank Spillers

Author: Frank Spillers

MS

Frank Spillers is a web and software usability expert, a distinguished speaker, author, and internationally respected Senior Usability practitioner. He is an expert in improving the design and usability of large-scale websites, web applications, desktop, and mobile apps. He is the founder of the usability consultancy firm Experience Dynamics. With an MSc in Cognitive Science and eleven years of experience in UX design, Spillers has worked with clients such as Hewlett-Packard, Intel, and Microsoft. He is an experienced practitioner of user-centered and emotional design and has developed a new research technique called “cognitive archeology,” which aids experts when researching emotional product design.

Before founding Experience Dynamics in 2001, Frank managed usability consulting for WebCriteria (now Coremetrics) and worked with students of Dr. Donald Norman (the grandfather of User-Centered Design) at Intuitive Design, a San Diego-based User-Centered Design consultancy. His current clients include Microsoft, Intel, IBM, Logitech, GE, Nike, Hewlett-Packard, KeyBank, Four Seasons, Chase, Target.com, and Whitepages.com. He has trained thousands of teams and individuals in usability and User-Centered Design techniques in private as well as public settings.

Frank received his Master's in Cognitive Science (MS) from Birmingham University, the UK in the user experience of collaborative (social) virtual (3D) environments.

Publications

Spillers, Frank (2015): Progressive Disclosure. In: Papantoniou, Bill, Soegaard, Mads, Lupton, Julia Reinhard, Goktürk, Mehmet, Trepess, David, Knemeyer, Dirk, Svoboda, Eric, Memmel, Thomas, Folmer, Eelke, Gunes, Hatice, Harrod, Martin, Spillers, Frank, Hornecker, Eva (eds). "The Glossary of Human Computer Interaction" The Interaction Design Foundation .

Spillers, Frank (2004). Progressive Disclosure - the best interaction design technique?. Retrieved 2008-03-04 00:00:00 from <a href=\"https://experiencedynamics.blogs.com/site_search_usability/2004/03/progressive_dis.html\" title=\"\">https://experiencedynamics.blogs.com/site_search_usability/2004/03/progressive_dis.html</a>

Spillers, Frank (2007). AJAX Usability Checklist. Retrieved 2008-03-07 00:00:00 from <a href=\"https://experiencedynamics.blogs.com/site_search_usability/2007/12/ajax-usability.html\" title=\"\">https://experiencedynamics.blogs.com/site_search_usability/2007/12/ajax-usability.html</a>

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The Basics of User Experience Design

Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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316,269 designers enjoy our newsletter—sure you don’t want to receive it?