5 Ways to Develop the User Experience of Enterprise IT Environments

In the consumer space, IT and UX seem to go hand in hand. Adoption is driven by user experience and so is retention. Products like Apple’s iPhone are borne from the understanding that ease-of-use and enjoyment of use are vitally important. Over in the Enterprise world, this seems to have passed many people by. The user experience in enterprise...

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• 3 years ago

UX Basics and the Entrepreneurial – Generating Ideas

For the budding entrepreneur there may be no more trite piece of advice than “do what you love!” This assumes that a.) there is something that you love and b.) that you can make a living from it. If you check out all the struggling actors, musicians, painters, sculptors, etc. in this world it’s pretty clear to see that “loving something” is not ...

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• 3 years ago

Four Common User Testing Mistakes

To the outsider, the idea of user testing might seem like a simple process that requires little preparation. Give the product to the user; let them play with it, push its buttons, and try to break it. If it doesn’t break, great! It’s ready to go to market. While this might be quite revealing and fun to watch, user testing requires much more plan...

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• 3 years ago

UX Basics and the Entrepreneurial – Testing Solutions – Sketches

Welcome back to our series for budding entrepreneurs. If you’ve missed the parts on idea generation, testing those ideas and coming up with solutions – you can find them under the UX Daily tab on the site here. Today, we’re going to look at what to do with our first proposed solutions and how to test them with users before we invest large amount...

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• 3 years ago

Project Management Basics

It’s time to look at some basic project management skills to help you deliver your UX projects more efficiently.Take Your Time and Listen at The OutsetAuthor/Copyright holder: Tim Pierce. Copyright terms and licence: CC BY 2.0The big difference between a great project manager and an adequate one often comes at the start of a project. You need to...

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• 3 years ago

8 Tips for Conducting UX Interviews

Conducting interview with users can be hugely rewarding. It is, however, a bit of a challenge to get the process right and many first-time interviewers are just a little bit nervous about going one-on-one with their interviewees. As with many other UX research techniques that process can be a little easier if you follow a few simple tips to deve...

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• 3 years ago

7 Tips for Getting More From Your Design Agent

If you’re a graphic designer, an illustrator or animation expert and looking to boost your freelance career – you may find that using an agent is the single best thing you can do for your freelance career. It may also be the worst thing that you do. Having an agent doesn’t guarantee great clients, big clients or indeed any clients at all… What ...

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• 3 years ago

Folk theories and the problem with ambiguity in design

Have you ever used a product and been unsure whether you were taking the right approach for an action? There are many different misconceptions in human-computer and human-device interaction. However, these misconceptions persist as there is little information or feedback to suggest our beliefs are wrong. Unfalsified ideas of how a device, c...

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• 3 years ago

UX Basics and the Entrepreneurial - Iteration

This is the final part of our UX Basics series for entrepreneurs. All the previous installments can be found under the UX Daily tab on our website. Today, we’re going to look at the final part of the UX process – iteration.What is Iteration?Iteration is a mathematical concept which basically means doing the same thing over and over again in orde...

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• 3 years ago

10 Tips for Improving the UX of Your Terms and Conditions

There is, perhaps, no area of the user experience that sucks harder than the average terms and conditions page for a website or application. These giant legalese documents are supposed to protect the provider from any possible legal avenue of recourse. In practice, nobody reads them. It’s been estimated that it takes up to 25 minutes just to p...

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• 3 years ago

UX Project Management Series: The Golden Rule of Project Management

This is the last in our short series of project management tips for UX project managers. If you’ve missed any of the previous installments then you can catch up under the UX Daily tab on our website. Today, I want to look at the Golden Rule of Project Management. Project Management SurvivalA few years back I had the chance to work with one of t...

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• 3 years ago

Content Writing and the User Experience

Content is the key to everything online; without great content Google will ignore you and all your other design work will go to waste. Getting the UX of your content right can be really difficult but it can help to take a different view of content to get there.We Design ContentIt may sound strange but content is a product; it’s an information pr...

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• 3 years ago

Your First Agency Design Contract – What You Must Know Before You Sign

Having an agent can be a genuine boon for a designer. It means much less work spent on selling your work and closing business. It can free you up to create and that’s a huge benefit. However, before you sign on the dotted line you need to know a few things and ensure that certain items are fully understood or you may end up with a deal which is ...

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• 3 years ago

Tips for Travel for International UX Research

International UX research is becoming more and more common as we live in an increasingly connected world. You may be called upon to visit the booming markets of Africa, Asia or South America or even to head from one of those markets to Europe or North America. This is a great thing for your users. There’s no substitute for their opinion and the ...

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• 3 years ago

5 Common Design Start Up Mistakes and How to Avoid Them

If you’re thinking of starting your own design company; here’s a list of common mistakes that people make during the start up phase and more importantly some tips on how to avoid these mistakes. This will save you time and money and quite possibly your sanity too.Failing to Define Your VisionAuthor/Copyright holder: Luke Saagi. Copyright terms a...

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• 3 years ago

Exposure to Real Users Underlies UX Understanding

There is no secret to how we develop an understanding of user experience and user behaviour; simple observation is almost all you need. Taking the time to actually watch and just take in how, where, why, and when users interact with products underpins the process of acquiring UX knowledge. Author/Copyright holder: Marcel Douwe Dekker. Copyr...

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• 3 years ago

Google’s HEART Framework for Measuring UX

If you’ve been struggling to adopt useful metrics in your user experience team – you might want to consider the HEART framework designed by Kerry Rodden, Hilary Hutchinson and Xin Fu, from Google’s research team.The idea is a simple one; to deliver a series of user-centred metrics that allow you to measure the user experience on a large scale. T...

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• 3 years ago

Brains work better when prepared

Research suggests that we are more receptive to and likely to remember information when we are in a state of preparedness. This provides strong support to the argument for conditions that get learners into the best possible mental state prior to the presentation of important information. Every instance of learning may benefit if the preceding ev...

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• 3 years ago

Confidence Intervals and UX Research

Every piece of UX research that we conduct will contain errors. Given that we know this, it’s relatively easy to calculate what’s known as a “confidence interval”. So, for example, if we take a population of 50 people in a survey and 42 people do something in the same way – we can infer that between 71% and 91% of people will approach the task...

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• 3 years ago

10 Tips for the New Freelancer Designer

If you’re thinking about starting out in freelance design practice then we’ve got some handy hints to get you started. It can be tough at the beginning but many designers will tell you that becoming freelance was the best thing that they’ve ever done. Step 1 – Develop a Personal Brand If you want your freelance career to have longevity; it he...

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• 3 years ago