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Ethics and the User Experience – A Code of Conduct

Ethics and the User Experience – A Code of Conduct

Handling your ethical responsibilities as an organization can be challenging. One of the easiest ways to put ethics to the forefront of people’s minds during user experience design is to have an ethical code of conduct.Where Do Ethical Issues Arise?It’s good to be able to understand that ethical issues often appear in a single form; conflict ove...

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  • 2 years ago
Ethics and the User Experience – Reputation Management – A Cautionary Tale

Ethics and the User Experience – Reputation Management – A Cautionary Tale

Managing your reputation can be tricky when it comes to preserving a high quality user experience. We’ve looked at bad ways to do this and a better way to do it but what happens when a customer’s expectations are so ridiculous that their demands simply cannot be met? How, do you deal with this without tarnishing your reputation?An ExampleI used ...

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  • 2 years ago
Ethics and the User Experience – Reputation Management, the Right Way

Ethics and the User Experience – Reputation Management, the Right Way

Yesterday, we took a look at how you can make a hash of reputation management. Today, we’re going to look at the right way to manage your reputation to improve the user and customer experiences.Take a Deep BreathWhen you come across criticism of your product, service, company or even yourself – take a deep breath. Before you unleash your inner m...

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  • 2 years ago
Ethics and the User Experience - Privacy

Ethics and the User Experience - Privacy

Ethical conduct differs from legal conduct. Legal conduct is ensuring that you meet the expectation of a user’s legal system and comply with any laws that might affect the work you do. Ethical conduct is bigger than that – it is concerned with the idea that your users are entitled to be treated in a certain manner and that “right and wrong” exis...

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  • 2 years ago
Make Pitch Meetings Worthwhile For Your Design Contractors

Make Pitch Meetings Worthwhile For Your Design Contractors

The pitch meeting is an essential part of the design process for many agencies. However, there’s a worrying trend with these meetings – they finish without any selection of any designer involved in the pitches. This sends out a bad message; it suggests that design agencies are exploiting the pitch meeting for their own idea generation process. I...

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  • 2 years ago
How to Get a Freelance Design Client to Pay Up

How to Get a Freelance Design Client to Pay Up

I have been pretty lucky as a freelancer and most of my clients have paid when they’ve been expected to. However, there have been a couple of difficult moments and learning how to handle the client whose wallet becomes recalcitrant after you deliver work is a key skill for a freelancer.Don’t Start with a Scorched Earth PolicyYes, it can be frust...

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  • 2 years ago
Stop Thief! What to Do If Someone Steals Your Copyright

Stop Thief! What to Do If Someone Steals Your Copyright

The downside of the internet is that copyright theft has never been so easy. Your designs, photos, writing, etc. are all at risk of being ripped off. So what can you do to stop this?Monitor the SituationSet aside some time to search for your work; you can use photo search engines, keyword tags (and Google alerts to automate this), etc. You can’t...

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  • 2 years ago
Mobile Design – Things to Consider When Going Global

Mobile Design – Things to Consider When Going Global

This is the age of responsive design. Mobile is the platform to be on today with more than half the world’s Internet usage coming through smartphones. That means there are global opportunities for brands that simply didn’t exist a decade ago. However, if you want to get to grips with those opportunities there are some things to bear in mind too:...

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  • 2 years ago
UX Project Management Series: Project Management Basics (Part Three)

UX Project Management Series: Project Management Basics (Part Three)

Welcome back to our series designed to help the first time UX project manager with some basics of project management. The previous parts (and our series on time management) can be found under the UX daily tab on our site. Let’s take a look at a few more skills you’ll need to get your UX projects delivered on time and on budget:Keep an Eye on the...

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  • 2 years ago
UX Project Management Series: Project Management Basics (Part Two)

UX Project Management Series: Project Management Basics (Part Two)

Welcome back to our project management basics series – if you’ve missed any of the preceding parts of this series they can be found under the UX Daily tab on our site. Today we’re looking at more of the basic skills you’ll need to bring your UX projects to fruition:Understand Your Project Management ToolsIf you’re going to use project management...

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  • 2 years ago
UX Basics and the Entrepreneurial - Testing Solutions – Wireframes

UX Basics and the Entrepreneurial - Testing Solutions – Wireframes

Welcome back to our UX basics series for entrepreneurs. If you’ve missed any of the previous episodes in this series you can find them under the UX Daily tab on our website. Today, we’re looking at the process of testing solutions and our next step from sketching is wireframing.What is Wireframing?Wireframes are a little more solid than sketches...

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  • 2 years ago
UX Basics and the Entrepreneurial –Developing Solutions

UX Basics and the Entrepreneurial –Developing Solutions

In the first two parts of this series we examined how to identify problems that need solving and how to test whether there’s a market for a solution and what that market might be worth to you. Today we’re going to look at how you might go about solving the problems and how your users may be able to help.The Hard WorkThis is where the hard bit of...

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  • 2 years ago
UX Project Management Series: Time Management and You (Part Three)

UX Project Management Series: Time Management and You (Part Three)

This is the last part of our time management series in this UX project management series. The other parts of the series can be found under the UX daily tab on our website. We’ve just got a few more tips for keeping your time on track to deliver your creative projects with ease:Be Ruthless in MeetingsMeetings were the biggest time waste of my emp...

  • 560 shares
  • 2 years ago
Content Management Systems

Content Management Systems

This week we’ve looked at 6 CMS systems for web designers; WordPress, Quick.CMS, Joomla, Drupal, LightCMS and Squarespace. But which is best for your project? There’s no simple answer to that but let’s take a quick look and some specific cases:Web Designers with Little Experience of CMS SystemsIf you’re not very experienced with CMS systems you’...

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  • 2 years ago
UX Project Management Series: Time Management and You (Part Two)

UX Project Management Series: Time Management and You (Part Two)

Welcome back to our UX project management series – if you missed yesterday’s installment you can find it under the UX Daily tab on our website. We’re look at some basic time management skills that can help creatives meet deadlines and find a better work-life balance.Say “No” But in the Right WayOne of the easiest ways to protect your time is to ...

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  • 2 years ago
Web Design Content Management Systems: WordPress

Web Design Content Management Systems: WordPress

This week we’re going to take a look at the most popular content management systems and their use for web designers. We’re going to begin with perhaps the world’s most popular CMS – WordPress. Then we’ll take a walk through some of the other options out there.About WordPressWordPress is an open source project and while it began as a blogging pla...

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  • 2 years ago
Which Freelance Brokerage Site Offers the Best Opportunities for Designers?

Which Freelance Brokerage Site Offers the Best Opportunities for Designers?

There are four major freelancer brokerage sites; Elance, Odesk, Freelancer.Com and Guru. But how do they stack up for design work and which are worth your time? Let’s take a quick look at each of them:Freelancer.ComFreelancer looks good. It’s well designed and has thousands of jobs for would-be freelancers. It also has an inbuilt escrow system w...

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  • 2 years ago
What Are The Drawbacks of Using an Internet Brokerage for My Freelance Design Business?

What Are The Drawbacks of Using an Internet Brokerage for My Freelance Design Business?

This week we’re looking at freelance design work using the internet brokerages of Elance, Odesk, Guru, etc. and while there are definite benefits of using these sites – there’s no doubt that there are some drawbacks to using them for work too. Let’s take a look at things you need to watch out for:Huge Volumes of RubbishThe marketing costs of usi...

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  • 2 years ago
The UX Tools Series: Great Tools for Mind Mapping, Flow Charting and Site Mapping

The UX Tools Series: Great Tools for Mind Mapping, Flow Charting and Site Mapping

Before you start planning for your UX research; you’ll need to start by creating some ideas for your plan. There’s nothing wrong with doing this process by hand. We’ve done many an initial brainstorming session for projects with nothing but a whiteboard or a flipchart. However, there’s also, perhaps, a better way to do this.Computing tools can’t...

  • 653 shares
  • 2 years ago
5 More Cracking UX Practices that Will Help Your Project Deliver Great UX

5 More Cracking UX Practices that Will Help Your Project Deliver Great UX

This is the 7th part of this series which began this Tuesday (13th January 2015) on the UX Daily; there will be a continuation next week with a few more – so keep your eyes peeled. If you’ve missed any parts of the series click on the UX Daily tab at the top to find them. We’re continuing to look at content UX today:Learn to Recycle and Refresh ...

  • 475 shares
  • 2 years ago