How to Conduct User Observations
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A Simple Introduction to Lean UX
Lean UX is an incredibly useful technique when working on projects where the Agile development method is used. Traditional UX techniques often don’t work when development is conducted in rapid bursts – there’s not enough time to deliver UX in the same way. Fundamentally Lean UX and other forms of UX all have the same goal in mind; delivering a g...
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- 1 month ago
How to Conduct User Interviews
User interviews can be a great way to extract information from users for user experience understanding, usability understanding and ideation. They are cheap and easy to conduct and can be readily conducted by anyone who can ask questions and record the answers. Author/Copyright holder: Heinrich-Böll-Stiftung. Copyright terms and licence: CC BY-...
- 192 shares
- 4 months ago
7 Great, Tried and Tested UX Research Techniques
Thinking about conducting some user research? Wondering which techniques are most likely to provide useful results? Then look no further. We’ve compiled a list of 7 excellent techniques which are tried and tested and have been proven to deliver real value in UX projects. Let’s take a look at each technique and see what it is and why it works: T...
- 176 shares
- 1 week ago
User Personas for Mobile Design and Development
The user persona is one of the most valuable tools in UX work. It allows the entire design and development team to keep a simple user story or user stories in mind as they work. This results in products that are better tailored to the user and thus more likely to succeed. Mobile product development can also benefit from user personas; it’s just ...
- 390 shares
- 10 months ago
Getting into the Mobile App User’s Mind – User Research for Mobile Applications
It’s well understood that user research is what makes for the best user experiences but what are the right user research techniques for mobile apps? While, there is no doubt that any classic UX research technique may be turned to mobile app user research – there are some techniques which have already been demonstrated to show proven value. Maste...
- 403 shares
- 1 month ago
How to Conduct a Cognitive Walkthrough
Cognitive walkthroughs are used to examine the usability of a product. They are designed to see whether or not a new user can easily carry out tasks within a given system. It is a task-specific approach to usability (in contrast to heuristic evaluation which is a more holistic usability inspection). The idea is that if given a choice – most user...
- 263 shares
- 11 months ago
Mobile Usability Research – The Important Differences from the Desktop
It’s important to remember that while we may use the same methods for mobile usability research as we use for other types of usability research; the mobile environment is different to the environment at the desktop. This means being aware of the context and adapting research to take advantage of that context. It’s not so much learning new resear...
- 357 shares
- 4 weeks ago
Shadowing in User Research - Do You See What They See?
The idea of shadowing someone to see what they are doing is not new. It is a technique that is widely implemented in user research. The idea is simple; the researcher accompanies the user and observes how they use the product or service within their natural environment.Shadowing also takes place in other fields of business and in particular inte...
- 329 shares
- 1 month ago
Learning Experience Design - The Most Valuable Lessons
This article, the one that you are reading, is part of a learning experience. Learning experiences aren’t a matter of classroom delivery – they are any interaction with a user/customer/individual in which the person is going to learn something (which we hope you will in this article).Products contain a vast array of potential learning experience...
- 312 shares
- 2 months ago
It Ain’t What You Do, It’s the Way That You Do It – Mobile App Usability Best Practices
There are best practices for mobile usability as there are best practices for usability on other platforms. These best practices are not a substitute for user research and usability testing; they are intended as a “quick start” guide to get your designs moving in the right direction. There are no absolute rules in usability design and your users...
- 446 shares
- 1 month ago
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