Trust and the Issues that Customers Face when Making Purchasing Decisions Online
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- 5 years ago
Here’s the entire UX literature on Cognitive Trust by the Interaction Design Foundation, collated in one place:
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Design thinking methods and strategies belong at every level of the design process. However, design thinking is not an exclusive property of designers—all great innovators in literature, art, music, science, engineering, and business have practiced it. What’s special about design thinking is that designers and designers’ work processes can help us systematically extract, teach, learn, and apply these human-centered techniques in solving problems in a creative and innovative way—in our designs, in our businesses, in our countries, and in our lives.
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