Getting a 404 Error page is very similar to many real-life situations. What do we mean? Well, for example, if you are an “I-don’t-need-a-map” kind of person in an unknown place, you will most likely get lost. And while your frustration level rises to the level of Leonardo Di Caprio at The Oscars, imagine that someone approaches you and gently helps you find your way. That would feel great, right?
Let’s turn our attention to your website or product. It is inevitable that some users will experience some kind of inconvenience with your website or product and it is up to you and your design to determine whether that experience will simply be inconvenient or whether you manage to turn it into something positive.
Header Image: Author/Copyright Holder: Ian Kennedy. Copyright terms and licence: CC BY-NC 2.0