Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction

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2009
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OZCHI - CHISIG Conference on Human Computer Interaction
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OZCHI is Australia’s leading forum for research and development in all areas of Human-Computer Interaction. OZCHI attracts an international community of practitioners, researchers, academics and students from a wide range of disciplines including user experience designers, information architects, software engineers, human factors experts, information systems analysts, and social scientists.

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Articles

Robertson, Toni, Loke, Lian (2009): Designing situations. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 1-8. http://doi.acm.org/10.1145/1738826.1738828

Ovaska, Saila, Räihä, Kari-Jouko (2009): Teaching privacy with ubicomp scenarios in HCI classes. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 105-112. http://doi.acm.org/10.1145/1738826.1738844

Mancero, Gabriela, Wong, B. L. William, Loomes, Martin (2009): Radio dispatchers' interruption recovery strategies. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 113-120. http://doi.acm.org/10.1145/1738826.1738845

Singh, Supriya, Morley, Clive (2009): Young Australians' privacy, security and trust in internet banking. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 121-128. http://doi.acm.org/10.1145/1738826.1738846

Hagen, Penny, Robertson, Toni (2009): Dissolving boundaries: social technologies and participation in design. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 129-136. http://doi.acm.org/10.1145/1738826.1738848

Sambasivan, Nithya, Ventä, Leena, Mäntyjärvi, Jani, Isomursu, Minna, Häkkilä, Jonna (2009): Designing for social context of mobility: mobile applications for always-on users. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 137-144. http://doi.acm.org/10.1145/1738826.1738849

Bidwell, Nicola, Hardy, Dianna (2009): Dilemmas in situating participation in rural ways of saying. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 145-152. http://doi.acm.org/10.1145/1738826.1738850

Turner, J., Browning, David (2009): Designing spatial story-telling software. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 153-160. http://doi.acm.org/10.1145/1738826.1738851

Boring, Sebastian, Jurmu, Marko, Butz, Andreas (2009): Scroll, tilt or move it: using mobile phones to continuously control pointers on large pub. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 161-168. http://doi.acm.org/10.1145/1738826.1738853

Cunningham, Andrew, Close, Ben, Thomas, Bruce H., Hutterer, Peter (2009): TableMouse: a novel multiuser tabletop pointing device. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 169-176. http://doi.acm.org/10.1145/1738826.1738854

Boedker, Mads (2009): Performative artefacts: users "speaking through" artefacts in collaborative design. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 17-24. http://doi.acm.org/10.1145/1738826.1738830

Ahlstrom, David, Großmann, Jürgen, Tak, Susanne, Hitz, Martin (2009): Exploring new window manipulation techniques. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 177-183. http://doi.acm.org/10.1145/1738826.1738855

Quinn, Philip, Cockburn, Andy (2009): Zoofing!: faster list selections with pressure-zoom-flick-scrolling. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 185-192. http://doi.acm.org/10.1145/1738826.1738856

Macdonald, Hugh, Yuille, Jeremy, Stanton, Reuben, Viller, Stephen (2009): The social life of visualization. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 193-200. http://doi.acm.org/10.1145/1738826.1738858

Jones, Christian Martyn, Baldwin, Claudia (2009): Using emotion eliciting photographs to inspire awareness and attitudinal change: a user-ce. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 201-207. http://doi.acm.org/10.1145/1738826.1738859

Leong, Tuck W., Brynskov, Martin (2009): CO2nfession: engaging with values through urban conversations. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 209-216. http://doi.acm.org/10.1145/1738826.1738860

Pearce, Jon, Smith, Wally, Nansen, Bjorn, Murphy, John (2009): SmartGardenWatering: experiences of using a garden watering simulation. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 217-224. http://doi.acm.org/10.1145/1738826.1738861

Fitchett, Stephen, Cockburn, Andy (2009): Evaluating reading and analysis tasks on mobile devices: a case study of tilt and flick sc. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 225-232. http://doi.acm.org/10.1145/1738826.1738863

Cronholm, Stefan (2009): The usability of usability guidelines: a proposal for meta-guidelines. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 233-240. http://doi.acm.org/10.1145/1738826.1738864

Tak, Susanne, Cockburn, Andy (2009): Window Watcher: a visualisation tool for understanding windowing activities. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 241-248. http://doi.acm.org/10.1145/1738826.1738865

Streng, Sara, Stegmann, Karsten, Hußmann, Heinrich, Fischer, Frank (2009): Metaphor or diagram?: comparing different representations for group mirrors. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 249-256. http://doi.acm.org/10.1145/1738826.1738866

Abraham, George, Atwood, Michael E. (2009): Patterns or claims: do they help in communicating design advice?. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 25-32. http://doi.acm.org/10.1145/1738826.1738831

Brereton, Margot, Roe, Paul, Foth, Marcus, Bunker, Jonathan M., Buys, Laurie (2009): Designing participation in agile ridesharing with mobile social software. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 257-260. http://doi.acm.org/10.1145/1738826.1738868

Annett, Michelle, Anderson, Fraser, Goertzen, Darrell, Halton, Jonathan, Ranson, Quentin, Bischof, Walter F., Boulanger, Pierre (2009): Using a multi-touch tabletop for upper extremity motor rehabilitation. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 261-264. http://doi.acm.org/10.1145/1738826.1738869

Milne, Marissa, Powers, David, Leibbrandt, Richard (2009): Development of a software-based social tutor for children with autism spectrum disorders. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 265-268. http://doi.acm.org/10.1145/1738826.1738870

Baghaei, Nilufar, Freyne, Jill, Kimani, Stephen, Smith, Greg, Berkovsky, Shlomo, Bhandari, Dipak, Colineau, Nathalie, Paris, Cecile (2009): SOFA: an online social network for engaging and motivating families to adopt a healthy lif. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 269-272. http://doi.acm.org/10.1145/1738826.1738871

Berkovsky, Shlomo, Freyne, Jill, Coombe, Mac, Bhandari, Dipak, Baghaei, Nilufar (2009): Physical activity motivating games: you can play, mate!. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 273-276. http://doi.acm.org/10.1145/1738826.1738872

Maitland, Julie, Siek, Katie A. (2009): Technological approaches to promoting physical activity. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 277-280. http://doi.acm.org/10.1145/1738826.1738873

Baharin, Hanif, Mühlberger, Ralf (2009): Utilising the open channel created by telecare: acoustic communication analysis of radio s. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 281-284. http://doi.acm.org/10.1145/1738826.1738874

Ebenreuter, Natalie (2009): Working towards an open source design approach for the development of collaborative design. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 285-288. http://doi.acm.org/10.1145/1738826.1738876

Ryder, Brendan, Anderson, Terry (2009): 'Coalesce': a web-based tool for sensemaking. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 289-292. http://doi.acm.org/10.1145/1738826.1738877

Sinanan, Jolynna (2009): Lenders, borrowers and fellows: personal narrative and social entrepreneurship in online m. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 293-296. http://doi.acm.org/10.1145/1738826.1738878

Harrop, Mitchell (2009): Truce in online games. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 297-300. http://doi.acm.org/10.1145/1738826.1738879

Ali, Hilal, Scholer, Falk, Thom, James A., Wu, Mingfang (2009): User interaction with novel web search interfaces. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 301-304. http://doi.acm.org/10.1145/1738826.1738880

Jia, Dawei, Bhatti, Asim, Nahavandi, Saeid (2009): MUSTe method for quantifying virtual environment training system efficacy. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 305-308. http://doi.acm.org/10.1145/1738826.1738881

Pedell, Sonja, Miller, Tim, Vetere, Frank, Sterling, Leon, Howard, Steve, Paay, Jeni (2009): Having fun at home: interleaving fieldwork and goal models. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 309-312. http://doi.acm.org/10.1145/1738826.1738882

Watson, Patrick G., Duquenoy, Penny, Brennan, Margaret, Jones, Matt, Walkerdine, James (2009): Towards an ethical interaction design: the issue of including stakeholders in law-enforcem. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 313-316. http://doi.acm.org/10.1145/1738826.1738884

Radoll, Peter (2009): The emergence of the indigenous field of practice: factors affecting Australian Indigenous. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 317-320. http://doi.acm.org/10.1145/1738826.1738885

Schutt, Stefan, Martino, John, Linegar, Dale (2009): Navigating the labyrinth: the technical trials and misadventures of bringing virtual world. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 321-324. http://doi.acm.org/10.1145/1738826.1738886

Nielsen, Janni, Boedker, Mads (2009): Collaborating with users: cultural and (I)literacy challenges. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 325-328. http://doi.acm.org/10.1145/1738826.1738887

Hargreaves, Dean M. G., Robertson, Toni (2009): A study of email and SMS use in rural Indonesia. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 329-332. http://doi.acm.org/10.1145/1738826.1738888

Black, Darren, Clemmensen, Nils Jakob, Skov, Mikael B. (2009): Supporting the supermarket shopping experience through a context-aware shopping trolley. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 33-40. http://doi.acm.org/10.1145/1738826.1738833

Hisham, Syariffanor (2009): Experimenting with the use of persona in a focus group discussion with older adults in Mal. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 333-336. http://doi.acm.org/10.1145/1738826.1738889

Segalowitz, Miri, Brereton, Margot (2009): An examination of the knowledge barriers in participatory design and the prospects for emb. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 337-340. http://doi.acm.org/10.1145/1738826.1738890

Hermann, Marc, Weber, Michael (2009): When three worlds collide: a model of the tangible interaction process. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 341-344. http://doi.acm.org/10.1145/1738826.1738892

Buttfield-Addison, Paris, Lueg, Christopher, Manning, Jonathon (2009): The pile of least effort: supporting lived document management practices. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 345-348. http://doi.acm.org/10.1145/1738826.1738893

Kraal, Ben, Popovic, Vesna, Kirk, Philip J. (2009): Passengers in the airport: artefacts and activities. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 349-352. http://doi.acm.org/10.1145/1738826.1738894

Yang, Jason, Dekker, Andrew, Muhlberger, Ralf, Viller, Stephen (2009): Exploring virtual representations of physical artefacts in a multi-touch clothing design c. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 353-356. http://doi.acm.org/10.1145/1738826.1738895

Wilde, Danielle, Andersen, Kristina (2009): Doing things backwards: the OWL project. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 357-360. http://doi.acm.org/10.1145/1738826.1738896

Chen, Amy Yi-Chun, Bongers, Bert, Iedema, Rick (2009): Visual melodies interactive installation for creating a relaxing environment in a healthca. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 361-364. http://doi.acm.org/10.1145/1738826.1738897

Seevinck, Jennifer, Edmonds, Ernest (2009): Open in art, nature and emergence. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 365-368. http://doi.acm.org/10.1145/1738826.1738898

Kjeldskov, Jesper, Paay, Jeni, O'Hara, Kenton, Smith, Ross, Thomas, Bruce (2009): FrostWall: a dual-sided situated display for informal collaboration in the corridor. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 369-372. http://doi.acm.org/10.1145/1738826.1738900

Wiesner, Kevin, Foth, Marcus, Bilandzic, Mark (2009): Unleashing creative writers: situated engagement with mobile narratives. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 373-376. http://doi.acm.org/10.1145/1738826.1738901

Seeburger, Jan, Schroeter, Ronald (2009): Disposable maps: ad hoc location sharing. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 377-380. http://doi.acm.org/10.1145/1738826.1738902

Schroeter, Ronald, Foth, Marcus (2009): Discussions in space. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 381-384. http://doi.acm.org/10.1145/1738826.1738903

Jones, Christian Martyn, Willis, Matthew (2009): Edutainment in the field using mobile location based services. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 385-388. http://doi.acm.org/10.1145/1738826.1738904

Lee, Chao-Lung, Cheng, Yun-Maw, Lee, Da, Lin, Ming-Wei, Chen, Li-Chieh, Sandnes, Frode E. (2009): The exploration of non-visual interaction for social proximity applications in a Taiwanese. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 389-392. http://doi.acm.org/10.1145/1738826.1738905

Hamilton, Jillian (2009): OurPlace: the convergence of locative media and online participatory culture. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 393-396. http://doi.acm.org/10.1145/1738826.1738906

Pelling, Chris, Sko, Torben, Gardner, Henry J. (2009): Be careful how you point that thing: Wiimote aiming for large displays. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 397-400. http://doi.acm.org/10.1145/1738826.1738908

Luca, Alexander De, Frauendienst, Bernhard, Boring, Sebastian, Hussmann, Heinrich (2009): My phone is my keypad: privacy-enhanced PIN-entry on public terminals. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 401-404. http://doi.acm.org/10.1145/1738826.1738909

Dalgarno, Barney, Kennedy, Gregor, Bennett, Sue (2009): Using brain imaging to explore interactivity and cognition in multimedia learning environm. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 405-408. http://doi.acm.org/10.1145/1738826.1738910

Fitz-Walter, Zachary, Tjondronegoro, Dian (2009): Simple classification of walking activities using commodity smart phones. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 409-412. http://doi.acm.org/10.1145/1738826.1738911

Brown, Andrew R., Dillon, Steve, Kerr, Thorin, Sorensen, Andrew (2009): Evolving interactions: agile design for networked media performance. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 41-48. http://doi.acm.org/10.1145/1738826.1738834

Barker, Tom, Haeusler, M. Hank, Maguire, Frank, McDermott, Jason (2009): Investigating political and demographic factors in crowd based interfaces. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 413-416. http://doi.acm.org/10.1145/1738826.1738912

Hur, Yeup, Feltham, Frank G. (2009): Urban Kinesic: a gestural interface for the expression of emotions through bodily movement. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 417-420. http://doi.acm.org/10.1145/1738826.1738913

Gibert, Guillaume, Pruzinec, Martin, Schultz, Tanja, Stevens, Catherine (2009): Enhancement of human computer interaction with facial electromyographic sensors. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 421-424. http://doi.acm.org/10.1145/1738826.1738914

Tomitsch, Martin, Moere, Andrew Vande, Yuille, Jeremy (2009): Introducing the OZCHI 24-hour design challenge. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 425. http://doi.acm.org/10.1145/1738826.1738916

Staud, Philip, Wang, Rui (2009): Palmap: designing the future of maps. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 427-428. http://doi.acm.org/10.1145/1738826.1738917

Kelly, Lorelei, Reeder, Sarah, Wang, Xuan, Morse, Susan Coleman (2009): StoryTime: experiencing place through history. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 429-430. http://doi.acm.org/10.1145/1738826.1738918

Chahine, Tamara, Chang, Joanna, Dawson, Oliver, Yambe, Ryo (2009): Artography: mapping social experiences as public art. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 431-432. http://doi.acm.org/10.1145/1738826.1738919

Wadley, Greg, Gibbs, Martin R., Ducheneaut, Nicolas (2009): You can be too rich: mediated communication in a virtual world. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 49-56. http://doi.acm.org/10.1145/1738826.1738835

Mueller, Florian 'Floyd', Agamanolis, Stefan, Vetere, Frank, Gibbs, Martin (2009): Brute force interactions: leveraging intense physical actions in gaming. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 57-64. http://doi.acm.org/10.1145/1738826.1738836

Li, Jane, O'Hara, Kenton (2009): Understanding distributed collaboration in emergency animal disease response. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 65-72. http://doi.acm.org/10.1145/1738826.1738838

Broughton, Michael, Paay, Jeni, Kjeldskov, Jesper, O'Hara, Kenton, Li, Jane, Phillips, Matthew, Rittenbruch, Markus (2009): Being here: designing for distributed hands-on collaboration in blended interaction spaces. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 73-80. http://doi.acm.org/10.1145/1738826.1738839

Sadler, Kirsten, Robertson, Toni, Kan, Melanie (2009): Exploring the project transitions and everyday mobile practices of freelancers: emergent c. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 81-88. http://doi.acm.org/10.1145/1738826.1738840

Siek, Katie A., LaMarche, Jeffrey S., Maitland, Julie (2009): Bridging the information gap: collaborative technology design with low-income at-risk fami. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 89-96. http://doi.acm.org/10.1145/1738826.1738841

Satchell, Christine, Dourish, Paul (2009): Beyond the user: use and non-use in HCI. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 9-16. http://doi.acm.org/10.1145/1738826.1738829

Ellis, Kirsten (2009): Multimedia for primary school children learning sign language. In: Proceedings of OZCHI09, the CHISIG Annual Conference on Human-Computer Interaction , 2009, . pp. 97-104. http://doi.acm.org/10.1145/1738826.1738843