Business and Industry Symposium BIS

Website
Year
2008
Period
April 14 -17
Place
Ottawa, Canada
ISBN
DOI
Volume
Copyright info

Description

Articles

Korolev, Nikolay, Ristock, Herbert, Anisimov, Nikolay (2008): Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Envir. In: Zaluski, Marek (eds.) Business and Industry Symposium BIS April 14 -17, 2008, Ottawa, Canada. pp. 249-255. http://www.fiztech-usa.net/anisimov/papers/SpringSim-Bis-08-fin.pdf