Nikolay Korolev

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Publication Statistics

Publication period start
2008
Publication period end
2008
Number of co-authors
2

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Publications

Korolev, Nikolay, Ristock, Herbert, Anisimov, Nikolay (2008): Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Envir. In: Zaluski, Marek (eds.) Business and Industry Symposium BIS April 14 -17, 2008, Ottawa, Canada. pp. 249-255. http://www.fiztech-usa.net/anisimov/papers/SpringSim-Bis-08-fin.pdf