Author: Nikolay Anisimov

Publications

Publication period start: 1999
Publication period end: 2008
Number of co-authors: 6

Co-authors

Number of publications with favourite co-authors
Konstantin Kishinski
2
Herbert Ristock
3
Alec Miloslavski
3

Productive Colleagues

Most productive colleagues in number of publications
Konstantin Kishinski
2
Herbert Ristock
3
Alec Miloslavski
3

Publications

Anisimov, Nikolay, Galvin, Brian, Ristock, Herbert (2007): XML-based multimodal interaction framework for contact center applications. In: Proceedings of the 2007 International Conference on the World Wide Web , 2007, . pp. 1349-1350. http://doi.acm.org/10.1145/1242572.1242845

Anisimov, Nikolay, Galvin, Brian, Ristock, Herbert (2007): XML based Framework for Contact Center Applications. In: 3rd International Conference on Web Information Systems and Technologies (WEBIST 2007) March 3-6, 2007, Barcelona, Spain. pp. 443-450. http://fiztech-usa.net/anisimov/papers/WEBIST-2007-C1_472_Anisimov.pdf

Anisimov, Nikolay, Kishinski, Konstantin, Miloslavski, Alec (1999): Formal Model, Language and Tool for Design Agent\'s Scenarios in Call Center Systems. In: Proceedingd of the 32nd Hawaii International Conference on System Sciences (HICSS-99) January 4-8, 1999, Maui, Hawaii, USA. pp. 1-9. http://csdl2.computer.org/comp/proceedings/hicss/1999/0001/08/00018017.PDF

Korolev, Nikolay, Ristock, Herbert, Anisimov, Nikolay (2008): Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Envir. In: Zaluski, Marek (eds.) Business and Industry Symposium BIS April 14 -17, 2008, Ottawa, Canada. pp. 249-255. http://www.fiztech-usa.net/anisimov/papers/SpringSim-Bis-08-fin.pdf

Anisimov, Nikolay, Kishinski, Konstantin, Miloslavski, Alec (1999): Formal Model, Language and Tools for Design Agent\'s Scenarios in Call Center Systems. In: HICSS 1999 , 1999, . http://csdl.computer.org/comp/proceedings/hicss/1999/0001/08/00018017abs.htm