Pradeep Henry

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Pradeep pioneered the business process driven approach to software and user interface design (PCD), which has been used in over 175 software development projects executed for Global companies.

Previously director at Dun & Bradstreet spin-off company Cognizant, Pradeep founded Process Innovation Center to bring the value of the process-centric approach to a larger customer base.

Pradeep's entrepreneurial leadership drove new growth opportunities at companies where he had been employed. During his 20+ year career, Henry has led process and software related projects for over 100 Global companies including GM, Gillette, IBM, 7-Eleven, and DHL.

Through his research and observation of over 500 of corporate America's IT initiatives, Henry has distilled new business-critical insights.

Pradeep received Columbia Business School's Certificate in Business Excellence in May 2008. The Exec Ed programs he completed include "Leading Strategic Growth & Change."

Analyst firm Forrester Research, USA and media organizations CIO India, The Times of India, Financial Times, etc have interviewed him.

On invitation, Pradeep has spoken at US conferences and written for US publications. Pradeep is a professional member of Institute of Management Consultants, USA, Association for Business Process Management Professionals, USA, and Association for Computing Machinery, USA.

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Henry, Pradeep (2003): Advancing UCD while facing challenges working from offshore. In Interactions, 10 (2) pp. 38-47.

Henry, Pradeep (1998): User-Centered Information Design for Improved Software Usability, Artech House,

Friedland, Liam, Innes, Jon, Longoria, Roman, Hom, Wayne, Henry, Pradeep, Anderson, Richard (2005): Outsourcing & offshoring: impact on the user experience. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems , 2005, . pp. 1170-1171.