Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
William York is co-founder Chief Technology Officer of Comergent Technologies, an enterprise software company. Comergent provides high-end eBusiness software to customers such as Cisco, Intel, Best Buy and DuPont. Prior to Comergent he was a co-fouunder of Inxight, a company spun out of Xerox PARC to commercialize information retrieval and visualization technologies developed at the lab. While at PARC he worked for Stu Card in the User Interface Research group on advanced web visualization technologies including the Web Forager. He was a co-author of papers on this research and received two patents as a result of the work.
Card, Stuart K., Robertson, George G. and York, William (1996): The WebBook and the Web Forager: An Information Workspace for the World-Wide Web. In: Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D. and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada. pp. 111-117. http://www.acm.org/sigchi/chi96/proceedings/papers/Card/skc1txt.html
McKay, Scott, York, William and McMahon, Michael (1989): A Presentation Manager Based on Application Semantics. In: Sibert, John L. (ed.) Proceedings of the 2nd annual ACM SIGGRAPH symposium on User interface software and technology November 13 - 15, 1989, Williamsburg, Virginia, United States. pp. 141-148.