Journal of Business Research

Publisher
Elsevier Science Inc
Website
Periodicity

Description

Articles

Sparks, Beverley A., McColl-Kennedy, Janet R. (2001): Justice Strategy Options for Increased Customer Satisfaction in a Services Recovery Settin. In Journal of Business Research, 54 (3) pp. 209-218.

Garbarino, Ellen, Strahilevitz, Michal (2004): Gender differences in the perceived risk of buying online and the effects of receiving a s. In Journal of Business Research, 57 (7) pp. 768-775. http://www.sciencedirect.com/science/article/pii/S0148296302003636

Rosen, Deborah E., Purinton, Elizabeth (2004): Website design: Viewing the web as a cognitive landscape. In Journal of Business Research, 57 (7) pp. 787-794. http://www.sciencedirect.com/science/article/pii/S0148296302003533

McColl-Kennedy, Janet R., Anderson, Ronald D. (2005): Subordinate-Manager Gender Combination and Perceived Leadership Style Influence on Emotion. In Journal of Business Research, 58 (2) pp. 115-125.

Fortin, David R., Dholakia, Ruby R. (2003): Interactivity and vividness effects on social presence and involvement with a web-based ad. In Journal of Business Research, 58 (3) pp. 387-396. http://www.sciencedirect.com/science/article/pii/S0148296303001061