Scott Lewis

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Lewis, Scott, Mateas, Michael, Palmiter, Susan, Lynch, Gene (1996): Ethnographic Data for Product Development: A Collaborative Process. In Interactions, 3 (6) pp. 52-69.

Palmiter, Susan, Lynch, Gene, Lewis, Scott, Stempski, Mark (1994): Breaking Away from the Conventional 'Usability Lab': The Customer-Centered Design Group at. In Behaviour and Information Technology, 13 (1) pp. 128-131.

Lewis, Scott (1991): Cluster Analysis as a Technique to Guide Interface Design. In International Journal of Man-Machine Studies, 35 (2) pp. 251-265.