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Shneiderman, Ben, Mayer, Richard E., McKay, Don, Heller, Peter (1977): Experimental Investigations of the Utility of Detailed Flowcharts in Programming. In Communications of the ACM, 20 (6) pp. 373-381.
Kowalski, Luke, Thompson, Carola, Chi, Tom, Cormick, Darren Mc, Vasnaik, Omar, Heller, Peter (2008): What would you do with a 1 million dollar user experience marketing budget?: internal vs. . In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 2249-2252. http://doi.acm.org/10.1145/1358628.1358661